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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 19, 2024

Had battery issues. They got me in the same day, tested it and replaced it under warranty while I waited. More

by GERALD.KNUDSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Zito
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for sharing your experience, Gerald! We're thrilled to hear our team was able to assist you promptly and resolve your battery issues. Your satisfaction is our priority, and we appreciate your kind words about our service!

October 19, 2024

Phillip is great to work with during the drop off and pick up. He listens. More

by louisjjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phillip made your experience enjoyable. Our team strives to provide excellent service, and it's great to know he listened to your needs. We appreciate your support!

October 19, 2024

My service agent was very knowledgeable & professional. My service was done in a very efficient time. More

by ritzyt1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip in service
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear that you had a great experience with our knowledgeable service agent. Efficiency is key for us, and it's fantastic to know we hit the mark. We appreciate your support and look forward to serving you again!

October 19, 2024

Service Department very friendly and contact person we have Shane Hicks is very knowledgeable answered all my questions, and took of us right away. More

by atrebizosr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan scotti, Aaron Fisk
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experience with Shane and our service department. We're committed to providing friendly and knowledgeable support, and it’s great to know we hit the mark for you! Looking forward to serving you again.

October 19, 2024

This dealership has many friendly people, especially my sales manager. It was actually a painless experience. More

by veronica_32_02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review, Veronica! We're thrilled to hear that you had a painless experience and enjoyed working with our friendly team. We strive to make every visit enjoyable, and your feedback means a lot to us!

October 19, 2024

Excellent professional service arranged by Chris . !totally satisfied and easily accomplished! 18 words are not neee!’ More

by KATHYLINHOLT
Recommend Dealer
Yes
Employees Worked With
Chris in service was excellent
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Oct 21, 2024 -

Superstition Springs Lexus responded

Kathy, we're thrilled to hear you had an excellent experience with Chris! Your satisfaction is our top priority, and we appreciate your feedback. Thank you for taking the time to share your thoughts!

October 19, 2024

Service is great but I feel like there are always ALWAYS $500 in extra things to do in addition to my maintenance service. Not sure in trust them 100%. More

by OnlyBuyLexus74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 22, 2024 -

Superstition Springs Lexus responded

We strive to provide excellent service, and we understand how frustrating it can be to encounter unexpected costs. We encourage you to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com. He would be happy to discuss your concerns and clarify any additional services that may be recommended.

October 19, 2024

Great service. Each technician was very polite. I like the way they text me the performance of my car. More

by jjafbf45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael McClure
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear you had a great experience and appreciated our technicians' politeness. Communication is key, and we're glad you found the performance texts helpful. Your feedback means a lot to us!

October 19, 2024

Our service was completed in an efficient and professional manner! I was kept informed of progress during my time at the dealership! All members of staff I encountered were pleasant and helpful More

by LPOMUSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Adkisson
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear that you had a smooth and positive experience with our team. Our staff takes pride in providing excellent service, and it’s great to know their efforts made an impact. We look forward to seeing you again!

October 19, 2024

Awesome dealership experience every time. The team really cares about their customers and it’s always positive when I visit for service. Chris Bates is the best, he is always great at commun More

by JAKE.SUGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates, AJ technician
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jake! We're thrilled to hear you consistently have such great experiences with us, especially with Chris. Your loyalty means a lot, and we're here to ensure you continue to have exceptional service every visit. Looking forward to seeing you again soon!

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