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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 19, 2024

Felt like I was being held hostage. 7 hours to do a car deal….. unheard of in my 45 years of car buying. We should have just gone to Lexus of Tucson, if we had known they were just goin More

by BOBANDJULIE.EVANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristan Ingram
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Oct 19, 2024 -

Superstition Springs Lexus responded

Good evening Mr. & Mrs. Evans... Thank you for sharing your experience with us and bringing this to my attention. I would like to personally apologize for the length it took to complete your transaction and inconvenience that you experienced when purchasing your new Lexus from our dealership. After reviewing our notes, it looks like we ultimately delivered your new Lexus to your residence. I am not familiar with all the details of your purchase... so I would like contact you directly to discuss this matter further. We strive to make sure all of our customers have a exemplary experience and we understand how time can impact your overall satisfaction. I look forward to speaking with you shortly. Thank you again for your feedback, and I hope I can discuss a resolution for this matter. Greg Okolita - Sales Director Superstition Springs Lexus

October 19, 2024

“Very professional, with excellent service and great patience. It feels just like having a friend.” More

by xujianan74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed our service and felt a friendly atmosphere. Your support means a lot to us, and we look forward to continuing to provide you with excellent experiences!

October 19, 2024

Great service and knowledge about my Lexus. Got a vehicle wash while at the dealership. More

by ORLANDOWELSH05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Bruno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Okolita
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Hill
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Oct 21, 2024 -

Superstition Springs Lexus responded

Orlando, we're thrilled to hear you had a fantastic experience with our team! We're glad you appreciated the service and enjoyed the vehicle wash. Your satisfaction is our priority, and we look forward to serving you again!

October 19, 2024

I was very pleased with the service I received at your service department. Will be back for all my oil changes ! More

by rhondacovel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know who helped me in the service department
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks, Rhonda! We're thrilled to hear you had a great experience with our service department. We look forward to seeing you for your oil changes and appreciate your support!

October 18, 2024

Very good experience. Went without an appointment however they took care of the vehicle as if I had an appointment. I highly recommend this Business More

by BKANABAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Rogers
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Oct 21, 2024 -

Superstition Springs Lexus responded

We’re thrilled to hear about your great experience! Our team always strives to provide top-notch service, and it’s fantastic to know we met your expectations even without an appointment. Thank you for your recommendation; we look forward to serving you again!

October 18, 2024

Helpful and efficient explanation given the things to be done on the vehicle. Satisfied with the job done More

by acrecentes
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you found our explanations helpful and are satisfied with the work done on your vehicle. Your feedback means a lot to us!

October 18, 2024

This is our second purchase at SS Lexus. Both experiences were positive and our salesman easy to work with. This time working with Lorenzo actually made it fun. I don't remember the names of More

by PHILROBB1
Recommend Dealer
Yes
Employees Worked With
Lorenzo Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Superstition Springs Lexus responded

Phil, we’re thrilled to hear about your positive experiences at SS Lexus! It's fantastic that Lorenzo made your recent visit enjoyable. We appreciate your loyalty and look forward to serving you again. Your feedback motivates us to keep delivering great service!

October 18, 2024

Phil’s customer service was great and techs were thorough. Other places cheaper but trust Lexus work. More

by N.Yanes
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a great experience with Phil and our techs. We always prioritize quality and trust, so it's wonderful to know you appreciate that. Your support means a lot to us!

October 18, 2024

Philip was very professional and courteous, and made sure all my issues were addressed thank you A J More

by AJBGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear about your positive experience with Philip. Our team strives to provide excellent service, and it's great to know we hit the mark. We appreciate your support!

October 18, 2024

Service advisor explained everything clearly to me and got my wife’s car taken care off fast, More

by JEFF_SCHROEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons’s
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Oct 21, 2024 -

Superstition Springs Lexus responded

Thanks, Jeff! We're thrilled to hear that our service advisor provided clear explanations and got your wife's car taken care of quickly. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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