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Superstition Springs Lexus

Mesa, AZ

Overview
Employees
Reviews
Vehicles
4.9
1,426 Reviews
Superstition Springs Lexus in Mesa, Arizona, is proud to be an automotive leader in the valley. Since opening our doors, Superstition Springs Lexus has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car-buying process as quick and hassle-free as possible. If you would like financing options and you are in the market to purchase a new Lexus or L/Certified vehicle, we will provide assistance to help you find financing options that fit your needs! Superstition Springs Lexus is a full-service dealership offering: New Lexus Sales L/Certified by Lexus Sales Lexus Car Loans and Financing L/Certified by Lexus Service Department Full selection of Lexus Parts and Accessories Superstition Springs Lexus has experienced and reliable Service and Parts departments that are open extra hours to help accommodate our customers' schedules, and as always, Superstition Springs Lexus offers competitive pricing for your automotive maintenance needs. We also offer a comfortable lounge, free refreshments, complimentary wi-fi, loaner vehicles, and shuttle service should you need it. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at 833-959-0576 if you have any questions or comments. Thank you to all of our guests, customers and clients. We appreciate that you have chosen us to purchase and service your Lexus vehicle. You are truly the best! -- Superstition Springs Lexus
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6206 East Test Drive

Mesa, AZ

85206

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Showing 1,426 reviews

October 04, 2024

I work with Chris Bates when I need my car serviced, and he is always so pleasant and kind and very helpful in seeing that all my needs are met!😀👍 More

by BSTERN520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Oct 08, 2024 -

Superstition Springs Lexus responded

We're thrilled to hear about your positive experiences with Chris. Our team is dedicated to providing excellent service, and it's great to know that Chris is making a difference for you. We appreciate your support!

October 04, 2024

I have bought multiple cars from Salma and this dealership. They are very friendly and I feel welcome there. More

by DSTRONG517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salma Albashir
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for your loyalty and kind words! We’re thrilled to hear that Salma and our team have consistently provided you with a friendly and welcoming experience. We look forward to helping you with your future vehicle needs!

October 04, 2024

I can always depend on Shane to care for me and my car- no matter what the circumstances. More

by tcmcweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor - Shane
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're delighted to hear that Shane consistently provides you with exceptional care for both you and your vehicle. Your trust in our team means a lot to us, and we look forward to continuing to serve you!

October 04, 2024

Got a report for another car, not mine. The first page was correct but the subsequent pages were for someone else's vehicle. Isaiah was wonderful and patient teaching me the technical aspec More

by EFULGHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane and Isaiah in service dept
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for bringing this to our attention! We're glad to hear that Isaiah provided you with excellent support in connecting your car and phone. However, we apologize for the mix-up with the report for another vehicle. Please reach out to our General Manager, Brent Adkisson, at customerrelations@sslexus.com so we can address this issue promptly. Your satisfaction is important to us, and we appreciate your understanding!

October 04, 2024

Appointment was easy to schedule, the service provider was courteous and helpful, the service was professional and completed on time. Always a positive experience at this dealership. More

by PINKNEYFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful feedback! We're thrilled to hear that your appointment was easy to schedule and that our service provider was courteous and helpful. It's great to know you had a positive experience and that the service was completed on time. We appreciate your support and look forward to seeing you again!

October 04, 2024

I love Superstition Springs Lexus, since meeting them years ago it has become a friendship and a easy business transaction, Shane in service is nothing short of a standup guy. I look forward to the next More

by Derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane in service
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you so much for your kind words! We're delighted to hear that your experience has turned into a lasting friendship. Shane will be thrilled to know that you appreciate his service. We look forward to welcoming you back soon! If there's anything else we can assist you with, just let us know.

October 04, 2024

Service was easy to schedule and on time and met all my expectations. my service provider was also very polite. More

by sharonbottock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Dent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeanine Baliton
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you found scheduling your service easy and that it was completed on time, meeting all your expectations. It’s great to know that your service provider was polite and contributed to your positive experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 03, 2024

Professional and explained everything thoroughly. Kept me up to date on all issues regarding car More

by LISACLAMPERT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Chris
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your kind feedback! We’re thrilled to hear that you found our team professional and thorough in explaining everything. Keeping our customers informed about their vehicle is a priority for us, and we’re glad we could meet your expectations. If you have any further questions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to serving you again!

October 03, 2024

Fast. and reliable service. Waiting room is clean and friendly environment for customer to wait. They had the coffee and water for the service waiting inc More

by seanh7394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorelei Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our fast and reliable service. Creating a clean and welcoming environment for our customers is a priority, and we’re glad you enjoyed the amenities in our waiting area. It’s great to know that our staff greeted you promptly and made your visit comfortable. If you need anything else or have any questions in the future, please don’t hesitate to reach out. We look forward to seeing you again!

October 03, 2024

Arrived on time and they got us in immediately. Estimated time was best, so no problem. More

by bohankj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember my service guy
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Oct 08, 2024 -

Superstition Springs Lexus responded

Thank you for your positive feedback! We’re glad to hear that your visit went smoothly and that we were able to get you in right away. Providing accurate estimates and timely service is important to us, and we’re pleased that we met your expectations. If you need anything else or have any questions in the future, feel free to reach out. We look forward to seeing you again!

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