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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,063 Reviews

1,063 Reviews of Superstition Springs Lexus - Service Center

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December 14, 2024

The two service reps that assisted me were both very professional and kind. They got my car looked at very promptly even though I didn’t have an appointment. I’ve been a Superstition Springs customer fo More

by NOTS1177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear about your positive experience and appreciate your loyalty over the years. Our team takes pride in providing excellent service, and your feedback makes it all worthwhile. Looking forward to serving you for many more years to come!

December 14, 2024

Philip is Kind , knowledgeable, and efficient. I like the newly renovated office. At this location. Appreciate your service! More

by ROSEMARIE.GARRIDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Dec 16, 2024 -

Superstition Springs Lexus responded

Rosemarie, thank you for your fantastic review! We're thrilled to hear you had a great experience with Philip and that you love our newly renovated office. Your appreciation means a lot to us, and we look forward to serving you again!

December 14, 2024

Very professional and helpful, while carting for their customer, a pleasure to work with each time. More

by JAYLOHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the wonderful feedback! We're thrilled to hear you had such a positive experience with our team. Your satisfaction is our top priority, and we look forward to working with you again soon!

December 14, 2024

Always great service great technicians great service managers they all do great work and are very kind to everyone More

by TRUTH2UU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We’re thrilled to hear you’ve had such positive experiences with our team. Our technicians and service managers work hard to provide excellent service, and your kind words mean a lot to us. We appreciate your support!

December 14, 2024

Myron is awesome, sincerely cares! Best advisor I have ever had in my career driving experience. Live the Lexus product. More

by RUSSGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had such a great experience with Myron. It's wonderful to know he made a positive impact on your Lexus journey. We appreciate your support and enthusiasm for our products!

December 14, 2024

Great service, and facility with a friendly people in pleasant environment; my advisor - knowledgeable approachable and willing to help More

by jrozaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito service
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team and enjoyed our facility. Your feedback means a lot to us, and we look forward to continuing to provide excellent service!

December 14, 2024

It is a great service! Jacob was friendly and good communication. Waiting area is nice with coffee and snacks, very pleasant. More

by azyen88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Notario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JACOB
Dec 16, 2024 -

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear you enjoyed our service and amenities. Jacob will be happy to know he made a positive impact. Your feedback inspires us to keep providing a welcoming experience. We look forward to seeing you again!

December 13, 2024

Bought BMW at this dealership 2 months ago and was sold a warrantee. They were not able to figure out issue and found nothing wrong so had to return to dealership to show them even though when appointment w More

by ckgarrard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Myron
Dec 16, 2024 -

Superstition Springs Lexus responded

We understand how frustrating it must have been to face challenges with your vehicle after purchasing it from our dealership. While we strive to provide efficient and accurate service, it’s clear we fell short in addressing your concerns promptly during your visits. To ensure that we thoroughly address the situation and provide the support you deserve, we encourage you to reach out to our Service Director, Mike McGee, at customerrelations@sslexus.com.

December 13, 2024

I would recommend Superstition Spring Lexus and my advisor Phil Zito. Phil will go out of his way to be sure you get the best service possible! More

by cfkinney2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Zito
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic review! We're thrilled to hear that Phil provided you with exceptional service. Our team always strives to go above and beyond for our customers. Your recommendation means a lot to us!

December 13, 2024

My experience with this Lexus dealership is always outstanding. From the friendly receptionist to my servicing agent Chris, everyone smiles and is welcoming. More

by tcolletta14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Base
Dec 16, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you consistently have outstanding experiences with us. Our team, especially Chris, works hard to create a welcoming environment for all our customers. Your kind words motivate us to keep delivering great service!

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