Supreme Toyota of Hammond

Wonderful experience I went in with the hopes of just price shopping to go to other dealers to compare but the staff was amazing Brody was my salesperson and he is just so I went in with the hopes of just price shopping to go to other dealers to compare but the staff was amazing Brody was my salesperson and he is just so sweet and kind and very gentle when explaining the features and numbers. The managers Kyle, Tony, Brian where very willing to make sure that I had everything I needed. The general manager Bo even took time to make sure I was being treated ok. I would defiantly recommend this dealership to everyone for fast friendly amazing service More

Wonderful experience! After having bad experiences with two dealerships in my area, I spoke with Nick and discussed my needs. Although he couldn't make any promises, he as After having bad experiences with two dealerships in my area, I spoke with Nick and discussed my needs. Although he couldn't make any promises, he assured me that he would do the very best he could to help me get into a Toyota Camry. Everyone was so courteous and Nick was very attentive to my needs and let me know everything that was going on. He worked the best deal for me and I am very happy with my car. I appreciate everything he did to help me and I'll be sure to send everyone I can to Supreme Toyota of Hammond! I am a very satisfied customer. More

Unprofessional Dealership In the initial phone call with our salesman (Nicholas Blazier), he sounded friendly, knowledgeable and fair. While test driving the car, we asked him In the initial phone call with our salesman (Nicholas Blazier), he sounded friendly, knowledgeable and fair. While test driving the car, we asked him several questions and he answered each of them to our satisfaction. We did not learn until later that he didn't give us the correct information about the details of the car. When we sat down to hammer out the details of the cost of the car including the fees, he informed us that "We do things differently here. That will all be done in the Finance Manager's office". When we were ushered into the finance manager's (Darryl Higgins) office, he did not look up, introduce himself to us, stand up or acknowledge us in any way. Had it not been for the fact that my husband and I were exhausted and in shock from the lack of professionalism, we would have gotten up and left. When he printed out some forms with numbers on them and handed them across his desk for us to sign, I asked about discussing the sale and the fees, and he informed us that "All of that is done outside of this office with your salesman, before you ever meet with me.". We questioned some of the fees and he was not willing to negotiate any of them. We eventually agreed to them simply because we wanted to complete the transaction and be done with the whole process. In hindsight, we should never had done business with them and certainly never purchased a car from them. Unfortunately, were in a difficult situation where we needed to purchase a vehicle for a family member immediately. It then took 4 phone calls to 3 different employees at the dealership to get them to mail the license plate to us. We lived about 2 hours from them and were told at time of purchase that they would "be glad to mail" the license plate to us. Eventually we received the plate. I have never reviewed a car dealership before but felt that I needed to in this case, if for no other reason than to give others a "heads up" before they did business with this dealership. More

Awesome experience I went to Supreme Toyota to purchase my new Corolla, I was helped by salesman Brian Glotfelty, he was very helpful and took care of me from start to f I went to Supreme Toyota to purchase my new Corolla, I was helped by salesman Brian Glotfelty, he was very helpful and took care of me from start to finish. He also in fact helped me with getting my routine service done since the purchase. The service department at supreme is excellent as well. I would highly recommend Brian and supreme Toyota to anyone who wants to purchase a car!!!!! More

Mike Smith is truly an asset to your location. As I was looking at many dealerships for the perfect car for the perfect deal and whatI found that only one person stood out. I received great service As I was looking at many dealerships for the perfect car for the perfect deal and whatI found that only one person stood out. I received great service from every person at the other dealerships but within my 2 weeks of looking, Mike is the ONLY person that kept following up with me in attempt to fit our needs. That tells me that Supreme is definitely dialed into customer service. The reason for the follow up calls is the "Perfect" car for the "Perfect" price was not available at the time. Mike really went above and beyond to locate the our 2012 Toyota Camry that my wife absolutely loves. I Have since then reccommeded two other people to see mike and based on his service, I will continue to do so. We has a very pleasant buying experience with Supreme and especially with Mike. More

Love the hometown personal attention I did my research for a new car online, but wanted to purchase a car locally. After going to Supreme Toyota of Hammond and driving a Highlander XLE, I I did my research for a new car online, but wanted to purchase a car locally. After going to Supreme Toyota of Hammond and driving a Highlander XLE, I worked with Kyle to negotiate a deal on a couple of different trim lines. After comparing the different options on each model and agreeing on what I felt was a fair price, I decided on a 2015 Highlander Limited Platinum model. My salesman, Chad had to locate the specific exterior and interior color that I wanted from another dealership. Once my car came in, he spent hours with me explaining all the bells and whistles on my fabulous new car. He was very knowledgeable and very thorough. I could not have asked for more personal attention. Chad took me on what they call a "Poker Run" to meet each department and show me around. I look forward to having my car serviced with Supreme Toyota and having a long relationship with my sales team. More

Satisfied New Customer Today I purchased a 2015 access cab Tacoma from Supreme. The Sale Consultant Brian Glotfelty was very friendly,courteous, and had in-depth product k Today I purchased a 2015 access cab Tacoma from Supreme. The Sale Consultant Brian Glotfelty was very friendly,courteous, and had in-depth product knowledge. He listened to my concerns as to my budget and application. The Tacoma was a perfect fit at the right price. Supreme also gave me above trade-in market value for my old Vehicle, and its gets even better. The finance terms are excellent and all my questions were answered for every line item. Thanks Supreme! More

Toyota Corolla I am very pleased with the purchase of my Toyota Corolla. The service I received from Supreme Toyota was excellent. Everyone I dealt with was very f I am very pleased with the purchase of my Toyota Corolla. The service I received from Supreme Toyota was excellent. Everyone I dealt with was very friendly and professional. Even the service department has been awesome. More

Amazing staff and even more amazing prices Have had the pleasure of buying two vehicles in the past year from them after the Hood dealerships sold me a lemon. The professionalism and honesty fr Have had the pleasure of buying two vehicles in the past year from them after the Hood dealerships sold me a lemon. The professionalism and honesty from the staff and willingness to stay after closing hours to secure my deal showed me how loyal and promising this dealership is. I will never use another dealership as long as I'm able to drive! More

The Best It was the best experience I had shopping for a car.everyone was so friendly and treated us with respect .I would definitely recommend going back to S It was the best experience I had shopping for a car.everyone was so friendly and treated us with respect .I would definitely recommend going back to Supreme Toyota.My salesperson Brian Glotfelty did a wonderful job and I would recommend him To family and friends that are in the market to purchase a vehicle. More