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Surprise Ford

Surprise, AZ

Overview
Employees
Reviews
Vehicles
4.4
633 Reviews
What Makes Surprise Ford a Leader in the Phoenix area? Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area. Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory. As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit. If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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16825 W Waddell Rd

Surprise, AZ

85388

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Showing 633 reviews

November 03, 2025

They worked with me to get my payment where I needed them, very nice I would recommend surprise ford More

by GIDGET1861
Recommend Dealer
Yes
Employees Worked With
Laura
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Nov 10, 2025 -

Surprise Ford responded

We sincerely value your positive feedback about your experience with us. It means so much to hear that our team was able to work with you to find a payment solution that met your needs. We understand how important it is to have flexible options, and we are pleased that we could help make things work for you. Your recommendation truly means the world to us. We appreciate customers like you who take the time to share their experiences, and we look forward to continuing to provide you with excellent service in the future.

November 01, 2025

Good selection at reasonable prices. Very helpful for out of state buyer. Easy process and transaction. More

by ckw903
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Gomez, Jorge Beltran
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Nov 06, 2025 -

Surprise Ford responded

We are overjoyed to hear about your positive experience with our inventory and pricing. It's wonderful to know that we could make the purchasing process smooth and straightforward, especially when buying from out of state. We understand that distance can sometimes create challenges, so we're pleased our team was able to provide the helpful support you needed throughout your transaction. Thank you for choosing Surprise Ford and for taking the time to share your experience.

October 21, 2025

Surprise ford is amazing, easy to work with, very helpful, and always willing to go above and beyond More

by JTF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Doncea
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Oct 23, 2025 -

Surprise Ford responded

We are utterly delighted to hear about your wonderful experience with us. Your feedback about our team being easy to work with and helpful truly means the world to us. We take great pride in going the extra mile for our customers, and knowing that you felt we exceeded your expectations makes all our efforts worthwhile.

October 21, 2025

Very large and a lot of verity of different brands for any budget to choose. More

by LIXUELINYOU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2025 -

Surprise Ford responded

We are absolutely thrilled to hear about your positive experience with our extensive selection. It's wonderful that you found our showroom spacious with a wide variety of different vehicle brands to suit various budgets. We take pride in offering diverse options so every customer can find something that fits their needs and financial situation.

October 16, 2025

The team took good care of us, making sure we were satisfied before leaving the dealership. More

by Marissa Lees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Nelson
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Oct 20, 2025 -

Surprise Ford responded

We are pleased to hear that our team provided excellent care during your visit. Your satisfaction is our top priority, and we are thrilled that we were able to ensure you felt completely taken care of before you left.

October 15, 2025

FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS FABULOUS SO TOTALLY FABULOUS More

by TALLREDWOOD1
Recommend Dealer
Yes
Employees Worked With
Octavio
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Oct 20, 2025 -

Surprise Ford responded

We are excited to hear about your absolutely wonderful experience with us! Your enthusiastic feedback truly brightens our day and means the world to our entire team at Surprise Ford.

October 15, 2025

Everyone was extremely friendly, kind and understanding of what I was looking for in a vehicle and payments. More

by Carrielosborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger, gorge
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Oct 20, 2025 -

Surprise Ford responded

Thank you for your review! We are glad to hear that our team made such a positive impression on you. It means so much to know that you found everyone to be welcoming and considerate throughout your visit.

September 29, 2025

We always have great experience with our Sales Rep Dan D. He knows what vehicle we need and he always help us. We only get our vehicle when he is around. The best experience all the time More

by CRAST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan D.
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Oct 02, 2025 -

Surprise Ford responded

We are absolutely thrilled to hear about your wonderful experience with our team. It sounds like your sales representative made car shopping enjoyable and provided valuable guidance throughout your vehicle purchase. We understand how important it is to have someone who listens to your needs and offers helpful recommendations, and we are delighted that you felt supported during this process.

September 08, 2025

The service I have received has been great from the beginning, I appreciate the communication, I feel like I always know what’s going on. Thank you! More

by tamacas2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Sep 17, 2025 -

Surprise Ford responded

We are elated to hear about your positive experience with our team. Your appreciation for the excellent service and clear communication truly means a lot to us.

September 06, 2025

Clean. Nice people. Nice vehicles. Good prices. Persistent. Not sure what else you want me to say. This will be the last questionnaire I fill out about my p More

by Brian.lovi
Recommend Dealer
Yes
Employees Worked With
Pezh Kayedan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2025 -

Surprise Ford responded

We are thrilled to hear about your positive experience with our clean facility, helpful team, quality vehicles, and competitive pricing. Your feedback about our dedication to providing excellent service means a great deal to us at Surprise Ford. We appreciate you taking the time to share your thoughts, and we understand your preference regarding follow-up communications. Thank you for choosing us for your vehicle purchase.

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