
Surprise Ford
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Everyone I talked to was knowledgeable and courteous. I would recommend this dealership to anyone I would recommend this dealership to anyone More
Mangers weren’t good sales were good, I agreed to pice and when I got to dealer price changed and when I got to dealer price changed More
Dan was spectacular, he helped us with finding a vehicle that fit our growing family's needs. He was not pushy which is what brought us back into this dealership. The whole process was seamless and Dan answ that fit our growing family's needs. He was not pushy which is what brought us back into this dealership. The whole process was seamless and Dan answered all of our 1 million questions. More
The salespeople Boldy Khatter and Ben Pietrowski were very helpful and understanding. My entire experience was great. very helpful and understanding. My entire experience was great. More
Madilyn M was very delightful and pleasant to work with along with Ben and Chuck. Everyone listened to what I was looking for and needed. along with Ben and Chuck. Everyone listened to what I was looking for and needed. More
I had an excellent experience with the sales staff and everyone else that I met. everyone else that I met. More
I didn’t have to do much to get the ball rolling. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. I picked out a vehicle and it was off to the races. One of the easiest purchases I’ve made. More
Great experience working with Octavio Salas and George Lopez on buying our new Ford Maverick Lopez on buying our new Ford Maverick More
14 hard credit inquiries. Promised one price than ended up paying another. Has anyone found the name of the GM? Paid for things already installed, maybe I’m a little slow, but Promised one price than ended up paying another. Has anyone found the name of the GM? Paid for things already installed, maybe I’m a little slow, but I recognize when the umbrella has been opened in a sensitive spot. Their radio ad said they had a 50% off ad, and then camouflaged it at the end by saying they “wanted to reduce their inventory by 50%”. Well done. I even called to verify the ad and they said yes. Don’t get me wrong, the truck is an amazing machine, not so much the dealership. It’s fantastic to be a Vet and get ripped off on Memorial Day weekend. Pay special attention to their “sales.” Two months later... I’m ready to name people “Sean Moriarity” sold us for everything they could. Meanwhile “Martin” the “Sales Director” wouldn’t offer a solution. This place is where you get ripped off. Please do not buy a vehicle here. I can’t stress enough to you, this place is the Master or Predatory Loans. I’ve made it my goal to ensure this place closes for good. My next step is to write Ford directly. Look in the show room, Bullitts, GT 350’s, platinum trucks, this place spent so much money on fancy cars they are trying to catch up. In a place like Surprise, good luck. Basically we the poor are paying for the showroom. *****UPDATE****** Five years later my cam phasers are going out, still under extended warranty that Surprise Ford offered (MPP) and they would not cover the repairs with an active service bulletin. This place is an absolute scam. More