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Surprise Ford
Surprise, AZ
671 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 671 reviews
Verified Customer
February 07, 2026
I had such a great experience at this dealership! Cami Channel went above and beyond to make the process smooth and stress-free, and the finance team worked incredibly hard to get me into my new Bron Cami Channel went above and beyond to make the process smooth and stress-free, and the finance team worked incredibly hard to get me into my new Bronco. I truly felt taken care of every step of the way and couldn’t be happier with my purchase. More
by Emily.channel.mk
Employees Worked With
Cami Channel
February 06, 2026
Very helpful and friendly some of the best customer service I’ve had they even delivered my vehicle to my home which was 2 hours away service I’ve had they even delivered my vehicle to my home which was 2 hours away More
by Ronaldo
January 30, 2026
My salesperson Bryce was great. He walked me thru the process of my purchase. He took me to the bank. and even delivered my new Maverick to my home. He's a gem! He walked me thru the process of my purchase. He took me to the bank. and even delivered my new Maverick to my home. He's a gem! More
by joesgirl78
Employees Worked With
January 29, 2026
Finance (Sebastian) was easy to deal with and worked with me well. Sales has been a little painful as I have not heard back in almost a week on some post sale inquiries regarding the vehicle I purchased. Com me well. Sales has been a little painful as I have not heard back in almost a week on some post sale inquiries regarding the vehicle I purchased. Communication wasn't that great and it seemed like they wanted to get me to agree to a sale and move on. Was encouraged to reach out if anything was needed but follow ups have gone unanswered. More
by ZWR07
Employees Worked With
Cami & Sebastian
January 28, 2026
I already sent this to you yesterday. John took the time to show us all the details of the Bronco Sport Out Bank 2023 (trade in). He came on the test drive, he went through all of the fea John took the time to show us all the details of the Bronco Sport Out Bank 2023 (trade in). He came on the test drive, he went through all of the features. He was friendly, polite, knowledgeable and efficient. This is a 5 star employee!!! And I bought the vehicle! More
by LORRIEJANTZIE
Employees Worked With
John Maczuga
January 11, 2026
Very good customer service. Sales team put customers first with there needs .I would recommend them to friend and family. Sales team put customers first with there needs .I would recommend them to friend and family. More
by CSIEBOL2000
Employees Worked With
