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Surprise Ford
Surprise, AZ
678 Reviews
What Makes Surprise Ford a Leader in the Phoenix area?
Phoenix Ford buyers know there are many choices when it comes to purchasing a new car, truck or SUV, like the Ford F-150, Bronco, or Edge. So what makes Surprise Ford the leader in the Phoenix area? Perhaps it's our amazing selection of affordable new and used Ford cars; maybe it's our state-of-the art facilities and showroom; or maybe it's our great staff of sales, service and parts team members. If you ask us, we'd tell you it's a little bit of each of those things that make Surprise Ford the new leading Ford dealer in the Phoenix area.
Located in sunny Surprise, Arizona, Surprise Ford sells new and used Ford cars, trucks and SUVs, provides exceptional auto repair services and car maintenance, and offers a huge selection of OEM Ford parts. We pride ourselves on treating customers with the highest level of respect, fair prices and clean, well-maintained facilities. If you're in the market for a new or used Ford, or even a used car from other manufacturers like Honda, Nissan, Chevy, Buick, Hyundai, and more, don't hesitate to contact us or take a look at our massive online inventory.
As one of the newest Ford dealerships in Arizona, Surprise Ford shoppers will love our brand-new facilities and stunning showroom. Our car repair and maintenance center is sure to impress as well, with several repair bays and the newest diagnostic and repair equipment in the area, we'll get your car repaired right the first time. We employ some of the finest mechanics and technicians in the state, and each one is factory-trained and certified by Ford to ensure the highest level of quality in each repair or maintenance visit.
If you're looking for a new Ford dealer in Surprise or the Phoenix area, look no further! Surprise Ford's new facilities and winning team will impress you with professionalism, quality, and most of all, the fair deal you deserve. Take a look at our website and be sure to check out our affordable new and used cars, along with the other resources we offer. Please contact us with any questions you have - we can't wait to get to get to work for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 678 reviews
Verified Customer
January 01, 2026
Excellent handling of my transaction which was more complicated than normal by both sales and credit. complicated than normal by both sales and credit. More
by azemergencyice
Employees Worked With
December 30, 2025
Bryce the salesperson was great to work with. But the dealership is not great to work with. They don't want to give you anything for your trade-in and won't budge on their price. They rip you of But the dealership is not great to work with. They don't want to give you anything for your trade-in and won't budge on their price. They rip you off with unwanted add-ons. On the vehicle I purchase from them they installed LoJack at a price of $1150.00 . They put on a paint conditioner for $297.00. That's $1447.00 added to the price of the vehicle for items that I did not want or ask for. More
by dlhaan
Employees Worked With
Bryce
December 27, 2025
Great service hassle-free experience Great service hassle-free. They had the vehicle I wanted made everything super easy, and they didn't try to sell me something I didn't want. Great communication. I hassle-free. They had the vehicle I wanted made everything super easy, and they didn't try to sell me something I didn't want. Great communication. I will recommend More
by mariamijares86
Employees Worked With
Molly
December 26, 2025
Very welcoming and willing to work with you. There were a few communication issues in the beginning of the experience but made up for it on the backend working with me on the vehicle I ended up There were a few communication issues in the beginning of the experience but made up for it on the backend working with me on the vehicle I ended up buying. More
by CVZ65MUSTANG
Employees Worked With
Joe, nick
December 20, 2025
The entire staff is very up front and transparent during the transaction. They really want to make sure you get the vehicle you want and make an honest attempt to give you the best deal. the transaction. They really want to make sure you get the vehicle you want and make an honest attempt to give you the best deal. More
by Mcallisterpj
