Sussex Honda

I worked with Joe Vizzi for the third time. This time I was turning in a leased Pilot, and downsizing to a Civic. Joe Vizzi has been the soul of professionalism for all of our contacts,and treats people w was turning in a leased Pilot, and downsizing to a Civic. Joe Vizzi has been the soul of professionalism for all of our contacts,and treats people with friendship and respect. He always does the very best for his customer, and this time was no exception. I've always felt I could read people fairly well, and Joe is the real deal. The Sussex Honda finance people also deserve a big thanks for their help. I'll certainly be back to see Joe in 3 years, and recommend him highly to others. Catherine Cross More

Where to begin? My wife and I spent two weeks being strung along and lied to by the shysters at White Plains Honda in New York. We were thoroughly disgusted with car salesmen and would have given up a strung along and lied to by the shysters at White Plains Honda in New York. We were thoroughly disgusted with car salesmen and would have given up altogether on dealerships if we had one more slippery, smooth talker who couldn't seem to help but lie and deceive. A random search for Honda Odyssey's within 200 miles of home (we live in Dutchess County, NY) brought us to Joe Vizzi at Sussex Honda. Listed on their internet sales page was a 2007 Honda Odyssey with very low miles and the right options, all reasonably priced. We made arrangements to drive down and take a look (a 5 hour round trip. Before hitting the road, we gave Joe fair warning that if he pulled any bull**** we would make a very uncomfortable scene on account of recent bad experience elsewhere. He assured us that customer service was the absolute foundation of their business and that we would be treated fairly and dealt with in a forthright manner. I had my doubts. When we arrived, Joe and the team at Sussex delivered on every front. IMPECCABLE service. You enter the showroom and the whole set up is designed to make the experience as comfortable and welcoming as possible. They had a nice play/entertainment area for the kids that was genuinely inviting. My two kids actually enjoyed being there while my wife and I worked out the details of the purchase. There was no typical car salesman gimmicks and chicanery, only genuine, honest people who know that the Honda brand sells itself but what makes the deal is service. Service and stand up, no BS salesman like Joe Vizzi. Thanks also to White Plains Honda for thoroughly sucking so badly. Otherwise, we might not have found Sussex Honda and Joe! We will gladly travel the 5 hour round trip there each time we need to buy a vehicle and we have already recommended them to all of our friends and associates. Well done. Joe and Sussex are far and away the best dealer and dealership that I have ever dealt with. The very essence of service. More

Joe Vizzi was an excellent salesman -- honest and understanding and explained everything extremely thoroughly. He was also extremely knowledgeable and patient. Camille was excellent as well and very understanding and explained everything extremely thoroughly. He was also extremely knowledgeable and patient. Camille was excellent as well and very personable. I would definitely recommend Sussex Honda to friends. More

I am recently divorced with a poor credit rating so I knew helping me would be a Big challenge. Along comes Joe Vizzi to my rescue! Joe spent many hours trying to get me into the car I had chosen. He wen knew helping me would be a Big challenge. Along comes Joe Vizzi to my rescue! Joe spent many hours trying to get me into the car I had chosen. He went above and beyond what I expected. He kept me aware of what was going on and was always optimistic that my deal would be approved. He was right!!! I drove away with my new car really feeling Joe put 100% into helping me. He was amazing and I couldn't be happier with the service at Sussex Honda-I would highly reccommend them to all my friends and family. If there is a way to make you happy Joe and Sussex Honda will find it! I also want to applaud the finance manager for working his magic. My experience couldn't have been better-thanks Joe!!! More

I contacted Joe Vizzi (Internet Sales Manager) to discuss a 2007 Dodge Ram Pickup truck listed on their website. We had a good (informative) conversation about the vehicle and the process should I decide to a 2007 Dodge Ram Pickup truck listed on their website. We had a good (informative) conversation about the vehicle and the process should I decide to purchase it. The following day I visited the dealership where I was warmly greeted by Joe. I test drove the vehicle and was interested in moving forward with purchasing it. The purchase included trading-in a vehicle and Joe made the whole process smooth and painless. I did my research on the value of my trade-in and the value of the truck I was purchasing. When we talked numbers, Joe was right in-line with a good deal on the pricing. With just a little bit of back-and-forth, we came to a deal I was very happy with. Within two and a half hours from the time I walked in, I was leaving with my new truck and feeling fantastic about the whole process. Joe is a great guy and a pleasure to deal with. I would highly recommend him to anyone looking for a pre-owned (or new) vehicle. More

Joe greeted my husband & I and asked what we were looking for.I told him I wanted a 4 wheel drive, CRV and that I needed it to be under $25,000.He showed us CRV-EX 2009 pre-owned.I am happy to say he that he for.I told him I wanted a 4 wheel drive, CRV and that I needed it to be under $25,000.He showed us CRV-EX 2009 pre-owned.I am happy to say he that he listened to what I asked for & I am very happy with my CRV.Also,he listened to our needs and didn't try to sell us something we couldn't afford or want. More

A plus experience. Joe was a great salesman! He was very very personable and accomodating. I was kept up to date every step of the way. They worked hard to get me the best deal possible. Couldn't be happie very personable and accomodating. I was kept up to date every step of the way. They worked hard to get me the best deal possible. Couldn't be happier! I would definetely recommend having him help you at Sussex Honda! More

I went to Sussex Honda to look at a car armed with my edmunds info and a dealerrater printout (I thought it would keep them honest). Mike told me that: 1) Edmunds reports are irrelevant to new car pri edmunds info and a dealerrater printout (I thought it would keep them honest). Mike told me that: 1) Edmunds reports are irrelevant to new car prices, and 2) Anyone can post whatever they want (he openly admitted to "seeding" online forums). I promptly left the store, never to return. More

I used consumer reports and USAA for my pricing information. I also visited 5 dealerships in 2 months in NJ & NY finding the right vehicle for my family. I'm tough to please to say the least. Th information. I also visited 5 dealerships in 2 months in NJ & NY finding the right vehicle for my family. I'm tough to please to say the least. The staff at Sussex Honda was the most professional, easiest to deal with, and by far the BEST PRICE (they beat consumer reports!). I was very specific with our needs and they bent over backwards to assist us. They actually almost gave away our business to another dealer to speed up the delivery because what we wanted (2009 pilot touring, NAV/RES) was hard to find. We found it elsewhere, but were so angry with our treatment that we returned to Sussex Honda because of their professionalism and honesty. We actually accepted our third choice of vehicle color because we were so comfortable with how we were helped. Jeff Lasala, our salesman, knew so much about the Pilot and its fetures, you would think he helped design it. The sales manager, Mike, was bottom-line honest and fair; couldn't ask for more. The finance guy, Jackson, who does all money paperwork and warraty sales pitch, was awesome as well. He was disarmingly honest and not to mention should do stand-up comedy. Bottom line, we couldn't have been happier. We just drove it home today. More

Difficult to deal with. Want to get every single profit out of your pocket. Quoted me one price and raised it by $2,000 a few days later. If you have to deal with them, do your research first and don't l out of your pocket. Quoted me one price and raised it by $2,000 a few days later. If you have to deal with them, do your research first and don't let them play mind game with you. They will just waste your time by giving you false information and try to settle on the price THEY want. Have absolutely no knowledge about the cars they sell. Most importantly, don't deal with Joe Vizzi. He is a very dishonest salesman. Take your business elsewhere if you can. More