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Sussex Honda
Newton, NJ
1,044 Reviews
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February 22, 2018
an excellant experience. My 3rd Honda from this dealership, they understood what I wanted and worked to get me the deal I was comfortable with. I am sure there will be a 4 My 3rd Honda from this dealership, they understood what I wanted and worked to get me the deal I was comfortable with. I am sure there will be a 4th. More
by stisfied
Employees Worked With
Chris Romain
February 21, 2018
Great salesman poor service department We had a great purchase experience with Roger, he was professional and made the purchase process very easy. Our problems started the next morning whe We had a great purchase experience with Roger, he was professional and made the purchase process very easy. Our problems started the next morning when I found our new Ridgeline with 24 miles on it was leaking transmission fluid, I called Roger who told me to bring the car back on Monday morning. When I arrived on Monday they wanted me to rent a car and I refused and left, I was later told that I only needed to pay for the insurance and I also declined to pay for additional insurance. I dropped the car off and got a ride home, I called them the next day and they could not find the leak ( I did take pictures so I have proof) They didn't want to be bothered with the car or its problems and became combative whenever I spoke to them. I called Honda of America and opened a case on the car, and they advised me to take it to Hackettstown Honda to get it check ( We are waiting for an available loaner car). When I went to pick the car up they once again became combative about it, granted by this time my demeanor was not the best after the service department turned a good purchase experience into a problem. In summation purchase your car from Roger and he will treat you well but take it somewhere else for service and forget the oil changes for life they are only at Sussex Honda and you don't want them near your car. More
by Gdecker
Employees Worked With
Roger Gibbins
February 20, 2018
Wonderful! Dealership and Sale man were the best! I am very happy with my purchase. Would highly recommend to my friends! Will use Sussex Honda in the future Dealership and Sale man were the best! I am very happy with my purchase. Would highly recommend to my friends! Will use Sussex Honda in the future - hopefully not to soon. More
by cbgeorge23
Employees Worked With
Chuck Buchholtz
February 20, 2018
Vehicle Purchase Went to view a Honda at this dealership. Gary Zinn is great to work with. Knowledgeable, kind and respecful. Ended up buying from them. Met and in Went to view a Honda at this dealership. Gary Zinn is great to work with. Knowledgeable, kind and respecful. Ended up buying from them. Met and interacted with the rest of the staff. Truly a one of of a kind dealership. Not many dealerships can compare to them. More
by Skal
Employees Worked With
Gary Zinn
February 19, 2018
Traveled to get this deal Honest, easy deal. They met our needs. A family member bought here and recommended them as we were looking for a Honda and the family member said th Honest, easy deal. They met our needs. A family member bought here and recommended them as we were looking for a Honda and the family member said there were plenty. He felt he received good service and a great deal. We drove 3 hours from Maryland to come up and purchase. More
by jharr27
Employees Worked With
Greg Yuskaitis, Chris Romain
February 16, 2018
Judy and Chuck are the dream team When I first starting emailing Honda dealers looking for a new Accord I received a response from Judy Rawcliffe. Judy was great, emailed back quickly, When I first starting emailing Honda dealers looking for a new Accord I received a response from Judy Rawcliffe. Judy was great, emailed back quickly, kept in contact but not 'too much' so as to be annoying. Very helpful. When I made the decision to stick with Sussex Honda, Judy introduced my husband and I to salesman Chuck Buchholtz, who was also great to work with. I knew I wanted an Accord Sport, manual transmission, in a "color" (Honda usually only has black, gray or white for manual drivers - not this year!!) and Chuck (with Judy's initial help) was able to find an Accord, manual, in red. Only 3 in the tri-state area but I now own one of them! The process was smooth and easy with no annoying 'sales push'. They knew what I wanted, I knew the price, and that was that. Great experience from beginning to end. More
by JMR
Employees Worked With
Judy Rawcliffe, Chuck Buchholtz
February 16, 2018
Best car experience ever Dan brooks was amazing! He did everything he could to make sure I left the lot completely satisfied, which I did! Thanks so much Dan! Dan brooks was amazing! He did everything he could to make sure I left the lot completely satisfied, which I did! Thanks so much Dan! More
by Jesskoeppel
Employees Worked With
Daniel Brookes
February 12, 2018
First Honda - love it! The staff, especially Gary Zinn, was patient, attentive, helpful in every way beginning with the test drive through the purchasing of our new Accord S The staff, especially Gary Zinn, was patient, attentive, helpful in every way beginning with the test drive through the purchasing of our new Accord Sport. Awesome! More
by GoldenGraham
Employees Worked With
Gary Zinn
February 11, 2018
Ask for Daniel Brookes I went to Sussex Honda to test drive a 2017 Chevrolet Camaro SS convertible thinking I'd talk myself out of it as I was sure I wanted the Dodge Challe I went to Sussex Honda to test drive a 2017 Chevrolet Camaro SS convertible thinking I'd talk myself out of it as I was sure I wanted the Dodge Challenger. The vehicle won me over yet it was easy to figure it out because of the salesman who helped me, Daniel Brookes. The fact is, I come from a different generation; I am 46, I automatically assume I'm going to be swindled, hassled and pressured into the sale of a car. NOT WITH THIS GUY! Daniel was honest with me from the moment I walked into the showroom. He didn't pressure me at all, as a matter of fact, he took the pressure off because I think he genuinely cared about me getting into the right vehicle for me and helping find ways to make it affordable. The fact is, he actually cared about me and listened to what I had to say and then he did all he could to help me drive out of there in the vehicle I really wanted. There are not enough words in the galaxy to express how positive I feel right now so if you are on the fence, wondering where to go or who to buy from...do yourself a favor and go see Daniel. He will take very care of you and help you! I HIGHLY recommend him and Sussex Honda! More
by Mike W
Employees Worked With
Daniel Brookes
February 09, 2018
They backed and delivered on their promise. I am pleased with my experience and car purchase at Sussex Honda. Before making the 3 1/2 hour trip to test drive the Honda Accord,I spoke with J I am pleased with my experience and car purchase at Sussex Honda. Before making the 3 1/2 hour trip to test drive the Honda Accord,I spoke with John the sales manager and we were able to work out the tentative conditions of a potential purchase of the advertised vehicle. I was cautiously optimistic that the car would be as nice as described and John of Sussex Honda would back his promises. When I got there I was introduced to Daniel Brooks and we took the car for a test drive. Daniel was able to answer my questions and I felt very comfortable with him. The car was as described and exactly what I was looking for. I sat down with John and Daniel and without any pressure, we were able to work out the sale terms and agreement and I purchased the car. I took a bus back up to the dealership the next day to pickup the car. Daniel picked me up at the bus station and brought me to the dealership and after sitting down with the finance mgr, Dan and signing the final paperwork, I drove off with my 2014 Accord an hour later. My experience with John, Daniel and Dan was excellent .They were professional and I felt I could trust what they said. On behalf of Sussex, they backed and delivered on their promise. More
by John D
Employees Worked With
Dan the finance mgr, Daniel Brookes, John Schaffner, Michelle Bamper
