Nissan of Fort Myers - Service Center

Great, quick service. Greeted upon arrival right away. Provided a summary of what is to be done and costs involved. Gave me the opportunity to decline service if I wante Greeted upon arrival right away. Provided a summary of what is to be done and costs involved. Gave me the opportunity to decline service if I wanted. More

Very pleasant dealership to buy from. They treat you like family and take care of you from start to finish. They treat you like family and take care of you from start to finish. More

I have decided and I will not be coming back due to the poor customer service. poor customer service. More

I gave 3 stars because I scheduled an oil change and they changed my oil so, they did their job. I also mentioned that I had a couple of concerns (wheel speed sensor and CV axle clicking) that I believed wer changed my oil so, they did their job. I also mentioned that I had a couple of concerns (wheel speed sensor and CV axle clicking) that I believed were covered under warranty when I scheduled the oil change. Upon arrival I was greeted by someone I assumed was a service department employee but they ended up being a 3rd party trying to use my insurance to install a new windshield. Annoying but not the end of the world. I was also informed that a $140-$150 diag would be needed to determine if my issues were warranty items or not. I get that people are in business to make money (I’m one of them) but the warranty was sold on the front end. I don’t need someone telling me that it costs $140+ to stick an OBD reader into a port or tell me that it could be the result of “rodent damage” and wouldn’t be covered. I declined the diag and 90 minutes later got my truck back with the oil changed. Job complete. If he would’ve mentioned the diagnostic fee up front, I never would’ve gone because I can get a synthetic oil change 10 minutes from my house for $85 dollars, never get out of my truck and it typically takes 20 minutes. I wouldn’t have to sit in a waiting area full of mostly upset people and watch sales employees and customers yelling at each other about deals that went bad. Anyway, my 2020 NV2500 has been an amazing vehicle and one of the best plumbing vans I’ve ever owned. Still planning on having my issues fixed under warranty but wouldn’t be surprised if it ends up costing me somehow. I’m looking forward to the warranty being over because there will be zero incentive to visit this dealership again. More

Alex, our service advisor has been very helpful and helpful with no high pressure. We only have one car and the shuttle service has also been very helpful. Prices have seemed high but that seems t helpful with no high pressure. We only have one car and the shuttle service has also been very helpful. Prices have seemed high but that seems to apply to everything now days. More

First class attention, human warmth, cordiality, unforgettable experience for me and my son in the purchase of their car. They show you that they care about your satisfaction and guide you through t unforgettable experience for me and my son in the purchase of their car. They show you that they care about your satisfaction and guide you through the best options for what you need. The best in SWF. More

Nice service and very accommodating. I got the car I wanted. Thank you for your help I got the car I wanted. Thank you for your help More

Caused more problems than when I brought my vehicle in the worst and last time I'll ever deal with this dealership. the worst and last time I'll ever deal with this dealership. More