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Sutherlin Nissan of Orlando
Orlando, FL
2,558 Reviews
Thank you for choosing Sutherlin Nissan Orlando. We know you have many choices while shopping for an automobile in the Orlando area. Our goal is to provide you with a shopping experience not typical of other automobile dealerships. We are family owned and have been in the car business for over 40 years. We are new to the Orlando area but we plan on bringing the same philosophy that has made us successful in every market we do business in. We provide a great customer buying experience and we pay particular attention to complete customer satisfaction. If at any moment during your visit we fail to meet these high standards please ask for me I am in the dealership every day or email me with your comments.
Thank you.
Your friend in the car business.
U.S. Marine
G.M.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,558 reviews
November 01, 2024
From start to finish, I had great customer service from every team member as I was buying my new 24 Rogue. Kenny and everyone who worked with the process was friendly and professional. Would definitely re every team member as I was buying my new 24 Rogue. Kenny and everyone who worked with the process was friendly and professional. Would definitely recommend this dealer to my friends. More
by Kmy11133
Verified Customer
October 31, 2024
It was easy and they really gave me a good deal . I will go back in the future if I decide to buy another car. I will go back in the future if I decide to buy another car. More
by DAPHNELNRS929
Employees Worked With
October 30, 2024
Service was completed during the expected time with no issues. Pricing is fair and our advisor Doug was courteous and thorough. issues. Pricing is fair and our advisor Doug was courteous and thorough. More
by MCB3
Employees Worked With
October 30, 2024
I prefer coming here for service than I do the actual Chevy dealership. Less hassle and great customer service. Chevy dealership. Less hassle and great customer service. More
by TIJUANA_ROLLINS
Employees Worked With
October 30, 2024
I had a wonderful experience at this location. Staff was super friendly and helpful. Highly recommend this location. Staff was super friendly and helpful. Highly recommend this location. More
by missypridgen
October 29, 2024
Sales team and manager (Kenny Wright) did not honor the CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warran CASH* price that was sent over to me via phone call and email. They neglected to include on my pricing worksheet the $1000 surcharge for a CPO warrantied vehicle when other Nissan dealers in the area already include this cost. Lots of undue pressure by the finance agent to purchase extra maintenance add ons and straight up dishonest answers regarding questions about loan payment options in an effort to make more money on financing (I ended up finding correct answers to said questions by speaking to nissan finance directly). Only positive is they offered me slightly more for my trade in than other nearby dealerships. More
by Juan
October 29, 2024
Sutherlin offers top notch sales associates. I purchased my 3rd vehicle from here on 10/26 and will be purchasing more in the future. From the sales associate to financing....the BEST! I purchased my 3rd vehicle from here on 10/26 and will be purchasing more in the future. From the sales associate to financing....the BEST! More
by FGODRIC
October 28, 2024
JB is my service manager. Very kind and timely, know his business. They are very good at describing the work to be done, and how long the work will take. And I always appre Very kind and timely, know his business. They are very good at describing the work to be done, and how long the work will take. And I always appreciate them cleaning my vehicle before the return it to me. Great experience. More
by HANLANDO
Employees Worked With
JB- Service Manager
October 27, 2024
I got a same day appointment and my car was ready in less than 2 hours. Great customer Service. than 2 hours. Great customer Service. More
by Ccollins
Employees Worked With
October 27, 2024
Unfortunately within the last year and half, I had to redo two main car part replacements’ work due to man-error. Three months after the car transmission has been replaced it was observed that the transm redo two main car part replacements’ work due to man-error. Three months after the car transmission has been replaced it was observed that the transmission sealing was not installed and had to redo the work. And this week the low control arms was torn only after 6 months from replacing it and got replaced again this week. It’s really to trust the quality of this dealer service shop. More
by SOLIM013
Employees Worked With
