
Sutherlin Nissan of Orlando
Orlando, FL
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2,241 Reviews of Sutherlin Nissan of Orlando
Isaiah was excellent. Honest, easy and straight forward communication was much appreciated! Will definitely return to the dealership. Honest, easy and straight forward communication was much appreciated! Will definitely return to the dealership. More
Satisfied with the service. Very friendly and accomodating. They told me that Im gonna wait for 3 hrs so they book me first thing the next. I like the honesty. Very friendly and accomodating. They told me that Im gonna wait for 3 hrs so they book me first thing the next. I like the honesty. More
I had an appointment for an oil change. However it didn’t matter because they were really busy and I had to wait three hours for an oil change. The appointment was useless. However it didn’t matter because they were really busy and I had to wait three hours for an oil change. The appointment was useless. More
Travis kept me updated on the status of the repair of my car. When the car took longer than expected he told me upfront. Thanks for keeping me informed. car. When the car took longer than expected he told me upfront. Thanks for keeping me informed. More
I had to go back 6 times. The service that I purchased which I thought was premium was substandard. I did a 90K mile service & switched a new key cylinder, I was upsold for The service that I purchased which I thought was premium was substandard. I did a 90K mile service & switched a new key cylinder, I was upsold for a brake pad which I also purchased. I haven't gone far after picking up the car, the battery is dead. Had to wait 2 hours to tow my car, leave the car back to Nissan, and come back the next day to find out that the batter needs changed. Not sure how the 16-point inspection works I guess the battery is not part of it. Got my car back after paying again. After driving a couple of miles, I headed out and parked my car, went back to my car, and noticed that the key cover got loose when I open it. Of course, the service is already closed. I appreciate the manager Geo listening to my concerns & personally checking my car. He promised to have it taken care of on Monday. They are supposed to come to my office, pick up my car, and return it to have it fixed, again. I am not sure if this is going to happen. They lost my confidence and trust. Let me know if 1 star is not appropriate in this situation and I will be happy to change it. More
I found Isaiah to be professional and efficient in our interaction. He understood the reason for my visit and did everything I requested. I have been a customer at Sutherlin Nissan for over ten years for interaction. He understood the reason for my visit and did everything I requested. I have been a customer at Sutherlin Nissan for over ten years for the quality of their product and service, and plan to continue. More
Our 2014 minivan was going to cost more than the vehicles worth to get the A/C fixed. It was time to trade it in and made the stop to Sutherlin Nissan on East Colonial. Fantastic experience, in and out in ab worth to get the A/C fixed. It was time to trade it in and made the stop to Sutherlin Nissan on East Colonial. Fantastic experience, in and out in about an hour. Jimmy Rodriguez gave us top-notch, no-pressure service and valued our time. Thank you Sutherlin for our Nissan Frontier! More