Sutherlin Nissan of Orlando

Went in for a test drive, left with top of the line, brand new, 2022 Nissan Sentra with more safety systems that I had with a 2021 Chevy Traverse. Our sales rep Ricardo C., was amazing! I never felt brand new, 2022 Nissan Sentra with more safety systems that I had with a 2021 Chevy Traverse. Our sales rep Ricardo C., was amazing! I never felt pressured or sold into the deal. His customer service was top-notch, and our finance rep Chris was also a master of craft. THANK YOU ORLANDO NISSAN. More

Thank you to Mr. Elvis Brumfield for an excellent service. I walled in and , the welcome me just like family. Elvis Brumfield for an excellent service. I walled in and , the welcome me just like family. More

My daughter purchased a 2021 Hyundai Kona from this dealership, during the "sale" we were told it was a certified preowned car. After purchasing the car, my daughter discovered the horn wasn't working dealership, during the "sale" we were told it was a certified preowned car. After purchasing the car, my daughter discovered the horn wasn't working and went back to Sutherlin Nissan and was basically told that we needed to take it to Hyundai to be covered under warranty, if they fixed it we would have to pay diagnostic testing etc, even though they sold me the vehicle with a broken horn! I explained my concern for my daughters safety while driving without a horn in Central Florida and was basically laughed at by two employees and told that a non working horn is "no big deal". When I asked them if someone is cutting into her what is she supposed to do without a horn? Well..... the YOUNG man graciously educated me that "you need to slam on the breaks" and I guess pray that they don't hit you, rather than use your horn! Obviously Sutherlin Nissan ONLY cares about the sale and not the customer!! I WILL NEVER BUY another vehicle here nor will I ever recommend them. If you are looking to buy a car go somewhere else......if you are Sutherlin Nissan reading these reviews might I suggest you invest in some customer service classes for your employees!!! More

nice people very friendly staff and good service, And quickly service and very thankful for making deal quickly service and very thankful for making deal More

Jassely corcino was my seller and she was awesome would recommend her to everyone she work hard to make sure I got the best feal recommend her to everyone she work hard to make sure I got the best feal More

Brian sales person and Matthew sales manager and finance manager good deal good dealer ship manager good deal good dealer ship More

I traded a 2007 Toyota today for a new car. The entire staff was nice and friendly. It was an amazing experience, especially with Tobic Edouard. He was very professional and informative. He worked really staff was nice and friendly. It was an amazing experience, especially with Tobic Edouard. He was very professional and informative. He worked really hard and got me a great deal. Tobic was very caring and took his time with me. When you walk in, ask for Tobic. He is outstanding! Chris William from finance was also great! He was very patient and explained everything well to me. If you ever need a car, go to Sutherlin Nissan of Orlando. You will not leave empty handed. More

Moved from NYC and my leased 2018 Rogue was due. I went Moved from NYC and my leased 2018 Rogue was due. I went to Sutherlin Nissam and met Eduardo Del Rio and he assisted me with my Lease Buy Out. Very s Moved from NYC and my leased 2018 Rogue was due. I went to Sutherlin Nissam and met Eduardo Del Rio and he assisted me with my Lease Buy Out. Very smooth transition with no pressure. I will recommend my family, friends and colleagues to Eduardo at Sutherlin Nissan More

Sutherlin nissan is a familiar place to me, I've been there multiple times, bought a vehicle and service it there too. Mark Santana has helped me the many times I've been there and has been nothing but t there multiple times, bought a vehicle and service it there too. Mark Santana has helped me the many times I've been there and has been nothing but the BEST. This is more about the SALES MANAGER MATHEW KIMMEL. I reached out to Mark Santana and told him that I'm interested in leasing the new Frontier, he gets in touch and we set up an appointment. I walk in Sutherlin with my friend to help me out since he has experience, looking to lease the pro4x frontier only to be met with I cannot lease that frontier and that it's not available to be leased (this is coming from the SALES MANAGER). I know this is false, so I had to go to Nissan's website and find the information that says that the pro4x  has a lease special and show it to the SALES MANAGER. Still he did not want to lease it out until we said we were going to call nissan and find out. That's when he came back with some ridiculous numbers for a lease on top of that he was RUDE, SNARKY and CONDESCENDING not willing to work with us. The crazy thing is while I was there I called REED Nissan and inquired about the same  vehicle they came back within seconds with yes you can lease it and a break down of the lease, I came to the conclusion that MATHEW KIMMEL was denying me of a purchase for whatever motive. I've been disrespect before but NEVER at an establishment where I'm going to spend my hard earned money and I'm the customer. If MATHEW KIMMEL is the best Sutherlin has to offer then the Nissan brand and Sutherlins are in trouble, who knows what other poor souls he has taken advantage of. More

I had my car towed into service because it wouldnt start. It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, servic It was determined that computer was dead and could not be repaired. Nissan no longer manufactured them since my car was 10 years old. Doug, service advisor, searched until he was able to find a rebuilt one. Doug contacted me several times to keep me updated. Service above and beyond. More