Sutherlin Nissan of Orlando

Great job My wife and I were in the market for a new Nissan so we went over to Sutherland and met a Salesman named Mike T he did a great job no pressure and we My wife and I were in the market for a new Nissan so we went over to Sutherland and met a Salesman named Mike T he did a great job no pressure and we got the price we wanted it if you ever need a new Nissan go see might be over at Sutherlin Nissan More

Excellent experience from sales to delivery f the car The guys at Sutherland are top notch. I bought a 2014 Stingray C7 corvette, and the salesman I worked with named Orlando Jaquez did an awesome job. He The guys at Sutherland are top notch. I bought a 2014 Stingray C7 corvette, and the salesman I worked with named Orlando Jaquez did an awesome job. He was responsive, courteous, very helpful, went the extra mile on a few instances, and made sure I got my dream car in impeccable condition. It was detailed, inside and out, and looked immaculate! The sale manager, Jonathan English, also did a fantastic job. Overall it was one of the best buying experiences I can recall. More

Highly recommended... We arrived early in the morning to the Nissan dealership. We were approached by extremely friendly Sales reps, one in particular, Mr. Ivan Valdez. Mr. We arrived early in the morning to the Nissan dealership. We were approached by extremely friendly Sales reps, one in particular, Mr. Ivan Valdez. Mr. Valdez & their financial team helped my husband and I purchase a pre-owned certified 2015 vehicle. Sutherlin Nissan has great hospitality and provided a variety of snacks & beverages. More

Awesome experience! This was my first dealership experience and Raul Otero made it amazing! It was a long process but with his help and professionalism he made it work an This was my first dealership experience and Raul Otero made it amazing! It was a long process but with his help and professionalism he made it work and got us our new car ! I would highly recommend this place to anyone looking to purchase or finance a car!!! More

GREAT SERVICE I was in the market to buy car. We went to Sutherlin Nissan today. I met Mike T. I was interested in a particular used car. I was upside down on my tr I was in the market to buy car. We went to Sutherlin Nissan today. I met Mike T. I was interested in a particular used car. I was upside down on my trade. Mike T said a new car would be better because of the rebates. I thought I would ever own a new car. Mike T made it happen.. If you are ever in the market to buy a car I highly recommend Mike T at Sutherlin Nissan. . More

Excellent Service! A friend referred me Sutherlin Nissan of Orlando over six months ago but I was reluctant to go to a big dealership at first. I am so glad we ended up A friend referred me Sutherlin Nissan of Orlando over six months ago but I was reluctant to go to a big dealership at first. I am so glad we ended up going here! We left with exactly what we needed after checking out a fair amount of cars. George was so patient with my wife and I. We needed something that would fit our growing family and not kill our bank account. We got the best deal around!I would definitely recommend this dealership and Mr. Yenque!! More

Excellent experience Daniel Valcourt was an excellent salesman he was very knowledgable and helpful he answered all my questions and was able to get me in a better car tha Daniel Valcourt was an excellent salesman he was very knowledgable and helpful he answered all my questions and was able to get me in a better car than what l went for. So I want to say to Daniel thanks for all your help. More

WORST EXPERIENCE EVER Worst experience ever at Sutherland Nissan. My wife and I went there based on an LE Murano they had listed at $20,000. I had emailed them prev asking Worst experience ever at Sutherland Nissan. My wife and I went there based on an LE Murano they had listed at $20,000. I had emailed them prev asking an out the door price with a $5,000 trade and was told around $17,400 so i listed this as our 1st stop on our car search. We get there and a sales rep walks up to us and I ask if they still have the LE Murano and was told no they didn't have any used LE models available. He proceeded to show us the 3 used ones they did have and we test drove a 2013 SL model and proceeded to go inside to see if we could work the numbers so we could buy it. We were adamant about what we wanted for a payment and terms of 48 months and we will not budge on this point. The price online for this SL was $21,988 and they brought the price down to $19,100 and gave us $5,000 for our trade and proceeded to sign all there forms and signed over my title. Then the incredible happened the internet sales guy Matthew Kimmel comes over and asks why we didn't want the LE Murano that he priced for us. I explained we were told it was no longer available. He then proceeds to tell us that the prev rep is upset with us and that we are trying to scam them!!!! What the... I cannot believe where this is going. I explain again the LE is not here we have already processed paperwork for this SL model He says the numbers are wrong unless we wanted to agree to longer terms. I asked for the manager which after 5-10 min I had to get up walk over 30 ft to where the manager was and have him come over. Instantly this Matthew comes back over and sits in. I explained this whole thing to the manager and how we were accused of trying to scam them. He says let me see about this and what we can do. They both get up and come back several minutes later. He says why didn't you want to buy this LE model?? he brings up there website which shows the listed LE model and it turns out it is listed incorrectly as an LE (most likely by this internet sales rep Matthew) and proceed to not say were sorry about how we treated you or there incorrect listing instead blame us for not looking at the picture as we should have noticed it didn't look like an LE!! yeah right like I am an expert I relied on them for that. then the manager says we will help you out we will sell you the SL model at our cost. I am thinking ok they are finally going to make good on the price agreed and the xxxx they just put me and my wife through. Our cost is $23,983.00...... I am now in utter disbelief and explain it is listed on there web site for $21,988 and was just offered to have it reduced to 19,100. oh and I forgot to mention thru this whole thing we had asked several times to bring back the other 2 reps only to be told they could not find them> Needless to say we left after being embarrassed, humiliated and treated like dirt. STAY AWAY FROM THIS DEALERSHIP THEY DONT CARE ABOUT THERE CUSTOMERS AT ALL AND AS A 3 TIME NISSAN VEHICLE OWNER EXPECT TO BE TREATED BETTER. More

Best Car purchase I've experienced! I needed to complete my purchase in the quickest, simplest way because of my husband's illness and his inability to withstand long periods of wait tim I needed to complete my purchase in the quickest, simplest way because of my husband's illness and his inability to withstand long periods of wait time. Rafael Kalaf helped me purchase the exact vehicle I asked to see, work through the negotiation process in my husband's absence, take the Rogue home for him to see, then arranged to take the paperwork to my house for my husband to sign! I went to 3 dealers prior to going to Sutherland and walked out because they would not accommodate my needs. Thank you Rafael for helping me and doing such an awesome job!! More

Awesome experience!! I came in one day just basically "looking" around trying to see what my options are. I didn't want to be hounded per say, and I let the salesman know I came in one day just basically "looking" around trying to see what my options are. I didn't want to be hounded per say, and I let the salesman know. He wasn't rude about it like most salesman he understood and went about his way. When I finally needed him, he blew me away with his knowledge of the cars and his overall professionalism. I didn't end up buying but I will be back eventually, and when I do I'll look for George. He was great! More