Sutherlin Nissan of Orlando

great experience iVISITED ALL THE NISSAN DEALERS DURING A WHOLE WEEK. FINALLY WENT BACK TO SUTHERLIN AND GOT THE BEST DEAL I COULD FIND. I WILL SAY THAT THERE ARE MANY iVISITED ALL THE NISSAN DEALERS DURING A WHOLE WEEK. FINALLY WENT BACK TO SUTHERLIN AND GOT THE BEST DEAL I COULD FIND. I WILL SAY THAT THERE ARE MANY FACTORS TO BE CONSIDER WHEN YOU BUY A CAR, BUT THE SALES PEOPLE IS ONE OF THE BIGGEST. I CAN SAY THAT MR. YENQUE REALLY MADE MY EXPERIENCE A VERY PLEASANT AND SMOOTH ONE. THANKS. More

Don't buy here Raised advertised price of vehicle quoting "shop fees" once I came in then took back trade agreement. Kept pushing me to finance through them and not Raised advertised price of vehicle quoting "shop fees" once I came in then took back trade agreement. Kept pushing me to finance through them and not my bank. Was going to purchase car anyway until salesman called me telling me to hurry up because there was a line of customers waiting to buy the car despite it being online for 40 days and was being sent to auction due to no interest. Will never return. More

great experience we came in to the dealership very hesitant. this was our first new car buying experience . we have heard horror stories about people buying cars and we came in to the dealership very hesitant. this was our first new car buying experience . we have heard horror stories about people buying cars and having to deal with rude pushy and dishonest sales people. so we met marco in the parking lot and from the get go he was a pleasure to be around and do business with. he was patient respectful and honest and we felt like he was really tryong to help us.He is a joy to be around and we will definately recommend him and your dealership in the future. More

Great Experience Ryan Pierce was professional and made what would otherwise be a daunting and confusing experience a piece of cake, he answered every question and I re Ryan Pierce was professional and made what would otherwise be a daunting and confusing experience a piece of cake, he answered every question and I really felt that he was truly there to help me. I cam in without an appointment and Nissan saw to it that a customer was not just being neglected, especially one that was about to buy a car (which the did not know for sure). Nissan should be proud to have people like Ryan working there, Thanks for the new car experience Ryan More

Bait and switch with memory loss Holy smokes ... advertised vehicle on Cars.com for 28,700. Got to dealer to learn the vehicle was 35,000 and they would mark it down to 32. THEN .... Holy smokes ... advertised vehicle on Cars.com for 28,700. Got to dealer to learn the vehicle was 35,000 and they would mark it down to 32. THEN .... as per the cars.com discloser ... they attempted to put me in a finance plan at .... this gives me goose bumps ...15% ,, yep 15% for 72 months... because "you have such good credit." After they were confronted with the Cars.com ad ... the sales staff actually tried to pass off the $4000 upcharge as dealer prep. These people are insane. D.Morris More

Marco Vazquez I came in to buy a car and Marco was very professional and helpful. His knowledge of the different models will help in the decision on what to purchas I came in to buy a car and Marco was very professional and helpful. His knowledge of the different models will help in the decision on what to purchase. More

Good Cars I stoped by here and watch three cars and choose one of them, 2013 Nissan Altima, which is in good condition. After consulting, i got it with reasonab I stoped by here and watch three cars and choose one of them, 2013 Nissan Altima, which is in good condition. After consulting, i got it with reasonable price. The sell professional Robert Espejo is helpful and with patients More

Great experience with salesman Edgar J. Cedeno I recently visited your dealership and met with a great sales representative, Edgar J. Cedeno. He thoroughly explained all the features of the Nissan I recently visited your dealership and met with a great sales representative, Edgar J. Cedeno. He thoroughly explained all the features of the Nissan Maxima that I was interested in. With patience and expertise, he showed the advantages and benefits of this vehicle. In addition, he took the time to answer all my questions regarding financing options, if I decide to purchase this vehicle. I will definitely consider this buy and hope that Mr. Cedeno can take care of me in the near future. More

Buyer Beware of Sutherlin Nissan Had the worst possible experience @ Sutherlin. The words Trust and Honesty don't exist here. Went to buy a car here and after 5. hours was persuaded t Had the worst possible experience @ Sutherlin. The words Trust and Honesty don't exist here. Went to buy a car here and after 5. hours was persuaded to lease. After agreeing on a set price, went to financial office and the gentleman their was not very confident (had to ask for help twice). He went thru lease agreement without really explaining everything. We signed figuring the price numbers where what we agreed upon. Our mistake for not looking everything over with a fine tuned microscope. A week later received in the mail the Lease agreement ...... MAJOR SHOCK + DEVASTATION the figures didn't match on what we agreed on. Gross capitalized cost was not even close to what we agreed on. Residual value was wrong. Total ripoff - sham. Went back to Sutherlin to get help (already four things wrong with the car). Talked to two managers and nothing positive happened, because we already signed the lease. Back to TRUST + HONESTY - Forget it we were Deceived, Lied to,Duped, Tricked,and Taken advantage of. What you agree on and was told that it was correct, you should be able to Trust and Believe in that person. Their not willing to help or rectify the situation. The entire experience lacks professionalism, integrity, honesty, trust, and good customer service. If you are looking to get treated with dignity and respect than seek another car dealership. More

NISSAN ALWAYS SAYS YES TO YOU!!!!!!! I went to 3 dealershipsum before I went to Nissan and every dealership said no to me and my trade in I felt like giving up people can only take so muc I went to 3 dealershipsum before I went to Nissan and every dealership said no to me and my trade in I felt like giving up people can only take so much rejection none if the dealerships had to lime to talk and listen to my story they had horrible customer service Honda, carma, and Greenway all they wanted was more money and not to work with my budget this was all in in one day but I had faith I said you know what how about one more time and I saw Sutherlin NISSAN and when I parked the sweetest man came up to me and was so humble headley H Heath I called him the triple HHH of nisan because he took his time and walked around and see what can be a visible in my budget range it was a hard task I worked with him for 4 plus hours and he made it happen with Mark Llano from finance this man worked his magic I call him the magic man I kissed him and everything I been in this car process for a long time and to finally be relived and have a great car he got it for me with low monthly payments gave me a great deal on my trade in all I can say about SUTHERLIN NISSAN IS THAT I LOVE YOU ALL AND THANK YOU FOR THE BEST EXPERIENCE AND KEEPING FAITH THAT I was going to leave with a new car and that's exactly what Nissan on east colonial and Chickasaw orlando fl 32825 did for me you have great employees and the best crew ever thank you for making this happen for me NOW I CAN SAY I AM A PROUD OWNER OF A 2012 NISSAN SENTRA WITH ONLY 48K ON IT... YIIPPPYYYY YYYIIIIIYYYOOOOO KKYYYYAAAAAA COME ON DOWN TO SUTHERLIN NISSAN TODAY AND ASK FOR HEATLEY HAVE HEATH MR.HHH HIMSELF AND MARK LLANO!!!!! More