
Sutherlin Nissan of Orlando
Orlando, FL
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2,243 Reviews of Sutherlin Nissan of Orlando
Even though I was at the dealership a lot longer than what I was expecting the treatment was very good . Employees were very corteous and friendly. I would recommend improvement on the paperwork process. what I was expecting the treatment was very good . Employees were very corteous and friendly. I would recommend improvement on the paperwork process. It was a kind of draining. Everything else was very good. More
Great sales man, very professional and went beyond to satisfy my expectations, I will recommend mr.Ahmed for a sales without hesitation. Great...great....very professional satisfy my expectations, I will recommend mr.Ahmed for a sales without hesitation. Great...great....very professional More
First of all, I normally dislike the whole "car buying routine". You get there, you find a car, then you deal with the normal, back and forth song and dance "let me see if I can give you the deal buying routine". You get there, you find a car, then you deal with the normal, back and forth song and dance "let me see if I can give you the deal you want, let me talk to my manager". Blah Blah Blah. I honestly did not expect my visit to be any different. Aaron, found me a vehicle within my teeny tiny, microscopic budget. A car I didn't even originally want to consider. He as able to get me a great deal on a brand spanking new Xterra. I also felt that I got a square deal on my trade in (AKA The Blue Bomber). I like the fact that the staff is diverse, people were smiling and focused on their customers. These guys work hard!! I have a new appreciation. My daughter is coming home from college in January and will need a car. I know where I will be going to find that car.....Aaron at Sutherlin. One less thing to worry about. The hospitality was great and the staff is friendly. What more can you ask for? Great job Aaron!! (insert applause here)!!! Sincerely, Karen Morris Longwood, FL More
Our buying experience at Sutherlin Nissan of Orlando was absolutely the best experience I have encountered in nearly forty years of buying vehicles. Our purchase started via the internet and from start to absolutely the best experience I have encountered in nearly forty years of buying vehicles. Our purchase started via the internet and from start to finish, the prices quoted and the trade-in process were exactly as stated. Never a hidden clause or fee. We will definitely be back. More
The people that work at this dealership are amazing. Jonathan Mercado was my salesman and he was extremely patient with me in helping me pick out the right car for my needs. I was amazed how much he kne Jonathan Mercado was my salesman and he was extremely patient with me in helping me pick out the right car for my needs. I was amazed how much he knew about every detail of each car I looked at. I finally decided to purchase an Altima and WOW! What a nice car. The finance manager Farouk (I hope I spelled his name correctly) made the financing work better than I expected with no hassle what so ever. And then came the icing on the cake...I spun the prize wheel in the showroom and won a 1 week cruise for 2. SCORE!!! I also met the general sales manager John Bannon who took the time to congratulate me on my purchase and my free cruise. Highly recommend!!! These guys are outstanding, if you are looking for a car, go there. More
The first time my family engaged your dealership was in your service department and the Service Rep was Doug Holden. Doug was professional, HONEST, and friendly and worked with tenacity to get my USAA War your service department and the Service Rep was Doug Holden. Doug was professional, HONEST, and friendly and worked with tenacity to get my USAA Warranty provider to cover all the issues the Armada was having. Second time we brought the Armada back for different reasons, we had Dan Christie help us with the same results and integrity as stated above. The Briggs family thanks you and looks forward to doing future business with Sutherlin Nissan. Best regards and thank you. Paul More
Great experience working with Shane Collins. He understands his role as a “salesperson” is not really to “sell” me a car, but to provide me with information to help make a decision and help facilit understands his role as a “salesperson” is not really to “sell” me a car, but to provide me with information to help make a decision and help facilitate the process of closing the deal. I purchased my 2013 Nissan Titan in September 2013 and the service after the sale has been exceptional. Shane follows up on any question I have for him. This dealership offers ding insurance and I HIGHLY recommend it. One of the biggest worries after buying a new vehicle is getting that first door ding. EVERY new car I’ve purchased has been dinged within three weeks of purchase. I added the ding insurance this time and guess what, my three week ding curse struck again, but this time I just scheduled the repair and it was all taken care of. I highly recommend working with Shane Collins if you purchase from Sutherlin Nissan. More
I give them the maximum in this review because the attention was awesome and I got the deal which deserve. My purchase was on 10/26/2013 and my bank (Fairwinds) was on site that day and the transactio attention was awesome and I got the deal which deserve. My purchase was on 10/26/2013 and my bank (Fairwinds) was on site that day and the transaction was smooth and easy. Deal with Ronnie was easy, he understood my budget and my necessity. Edgar help me also with the negotiation for my final numbers. One of the amazing things was which Ronnie offered me things before the sale. After the sale, He honored what he offered me and now I have an use car which looks like a new car. Small details make the diffrenece and this guys know about that. I had a very pleasant transaction overall. More
I had the best experience ever at this dealer ship! The second I arrived, Jonathan Mercado was standing in the parking lot. As soon as I got out my car Jonathan Mercado greeted me with a lot of enthusiasm. second I arrived, Jonathan Mercado was standing in the parking lot. As soon as I got out my car Jonathan Mercado greeted me with a lot of enthusiasm. I was actually there to see someone else that i was recommended to but with the type of greeting i was greeted with, made me forget about the other guy. Right off the back we started talking about what kind of car i needed for my wife and the price range i was looking for. We looked at about 3 cars before he showed me the Kia Soul which is the car i purchased. I fell in love with the car and i knew it would be perfect for my wife, which she loved. Through out the whole time i was treated not just as a buyer, but i felt very comfortable as if he were a friend for a long time. the process took a little long, but it was not Jonathan Mercados' fault. After i got approved for the vehicle, the processor took his time to explain everything to me. The experience was excellent!!!!! I would recommend this dealer ship to all my friends. I am actually going back to trade in my other car for a newer one in the coming weeks. I am a sales person myself and with the type of customer service, professionalism, and friendly serivce i recieved made me make my decision on purchasing my wifes' vihecle there. 5 STARS!!!!! More
Raj and George were very helpful and very friendly.George even made home made ice cream and it was delicious they made my family and me feel like we are part of there family I hope you guys reward them as th even made home made ice cream and it was delicious they made my family and me feel like we are part of there family I hope you guys reward them as they deserve you guys need more people like them. Keep up the good work guys and thanks for everything More