Back

Sutton Ford - Service Center

Matteson, IL

4.4
3,259 Reviews

3,259 Reviews of Sutton Ford - Service Center

Sort by
January 14, 2019

Excellent Customer Service! Both Jillian and Jamie offered excellent customer service. Excellent service with excellent customer service skills. I had an oil change with the work More

by cs348
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jillian Stanford - Excellent Service
January 14, 2019

EXCELLENT SERVICE FROM A QUALITY STAFF Erik and the team provided exceptional customer service. I must admit that I expected less based on my experience with dealer service facilities in t More

by betaylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Buikema
January 14, 2019

It was great as usual, and smooth. I give the ratings I give because the staff at Sutton Ford is always helpful and willing to go the extra the mile to figure out any problem that going More

by davidltjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Stanford
January 11, 2019

Friendly helpful professional staff. Excellent Service every time. Explains everything in detail and keeps it simple. Call me with updates and my vehicle was clean and ready as promis More

by olliemccarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Lebran and Jesse
January 11, 2019

Car Serviced Jamie has excellent customer service skills .He keeps you informed about the progress of your car while it is being serviced. I love coming there. More

by VINCEHA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Great place! Went there for a repair on my steering wheel bolt. Was out in just a little over an hour. The technician began working on it right away when I dropped More

by shamal257
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Buikema, Randy Mohrbach
January 10, 2019

Car was serviced within 45min Were very professional. Did a 12pt inspection. Was able to service my car within 45min. They informed me of other services that need to be performed l More

by adria3135
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Taloff and Melissa, Anita Sutton
January 10, 2019

Great team Car was serviced and ready in a timely manner and everyone was great. This is not my first time there I have purchased two vehicles from Sutton More

by epunjak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Forbes, Cree Lyons, Reggie Parker
January 10, 2019

Friendly and professinal staff I have used Sutton Ford (Lincoln) for approximately 10 years. Melissa and the team members in the quick lane are always friendly and professional. More

by kahu1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa,
January 10, 2019

Professional service. Friendly professional staff. I took my car in for the auto butler service and a young man by the name of Jordan was introduced to me as the technicia More

by msjtr42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie and Jordan. I didn't get the last names of these excellent employees.
...
310
...