Sutton Ford - Service Center
Matteson, IL
3,260 Reviews of Sutton Ford - Service Center
Satisfied Customer I always feel appreciative of my busines, and greeted in a professional matter. I am informed of any repairs on my vehicle. My questions are always a I always feel appreciative of my busines, and greeted in a professional matter. I am informed of any repairs on my vehicle. My questions are always answered in detail. Thanks David More
Excellent Customer Service! Both Jillian and Jamie offered excellent customer service. Excellent service with excellent customer service skills. I had an oil change with the work Both Jillian and Jamie offered excellent customer service. Excellent service with excellent customer service skills. I had an oil change with the works on my Ford Escape and a few other things for maintenance. More
EXCELLENT SERVICE FROM A QUALITY STAFF Erik and the team provided exceptional customer service. I must admit that I expected less based on my experience with dealer service facilities in t Erik and the team provided exceptional customer service. I must admit that I expected less based on my experience with dealer service facilities in the past. This team is top notch. They kept me informed throughout the entire process. They sent me a reminder for my appointment and completed the work when promised. I would highly recommend them and I'll definitely use them again when I need service for my vehicle. More
It was great as usual, and smooth. I give the ratings I give because the staff at Sutton Ford is always helpful and willing to go the extra the mile to figure out any problem that going I give the ratings I give because the staff at Sutton Ford is always helpful and willing to go the extra the mile to figure out any problem that going on with your vehicle. More
Friendly helpful professional staff. Excellent Service every time. Explains everything in detail and keeps it simple. Call me with updates and my vehicle was clean and ready as promis Excellent Service every time. Explains everything in detail and keeps it simple. Call me with updates and my vehicle was clean and ready as promised. These are some of the reasons I keep coming back. More
Car Serviced Jamie has excellent customer service skills .He keeps you informed about the progress of your car while it is being serviced. I love coming there. Jamie has excellent customer service skills .He keeps you informed about the progress of your car while it is being serviced. I love coming there. More
Great place! Went there for a repair on my steering wheel bolt. Was out in just a little over an hour. The technician began working on it right away when I dropped Went there for a repair on my steering wheel bolt. Was out in just a little over an hour. The technician began working on it right away when I dropped it off. Very good service! More
Car was serviced within 45min Were very professional. Did a 12pt inspection. Was able to service my car within 45min. They informed me of other services that need to be performed l Were very professional. Did a 12pt inspection. Was able to service my car within 45min. They informed me of other services that need to be performed later. More
Great team Car was serviced and ready in a timely manner and everyone was great. This is not my first time there I have purchased two vehicles from Sutton Car was serviced and ready in a timely manner and everyone was great. This is not my first time there I have purchased two vehicles from Sutton More
Friendly and professinal staff I have used Sutton Ford (Lincoln) for approximately 10 years. Melissa and the team members in the quick lane are always friendly and professional. I have used Sutton Ford (Lincoln) for approximately 10 years. Melissa and the team members in the quick lane are always friendly and professional. I am always informed of what is wrong, what is needed, and how much to repair/replace as well as time needed. More