Sweis INFINITI of Merrillville

Great service, very honest. No deception and no trying to get extras out of you. I definitely recommend them to anyone needing service for their vehicle. get extras out of you. I definitely recommend them to anyone needing service for their vehicle. More

I want to than Erica for everything you did for us. So happy with the friendly service and the purchase of my new vehicle. Thank you again for making my used vehicle look like new. Very impressed beyond happy with the friendly service and the purchase of my new vehicle. Thank you again for making my used vehicle look like new. Very impressed beyond beliefs. More

Leased a Q50 from Berman in 2018. Had questions on the lease turn in that the lessee now must return to either a Nissan or Infinity dealer. I've called the dealer 5 times in two days. Left messages for Ja lease turn in that the lessee now must return to either a Nissan or Infinity dealer. I've called the dealer 5 times in two days. Left messages for Jabari and then Dan the GM. Nobody has taken the 2 minutes to even return my call. If this is the service they give after the lease, let the buyer beware! No excuses! More

Excellent service department. I drive over 20 miles to go to this dealership. Ask for Nick, he is wonderful. He is knowledgeable, honest and very kind. to this dealership. Ask for Nick, he is wonderful. He is knowledgeable, honest and very kind. More

My wife and I went to and test drove multiple car manufacturers vehicles. Infiniti's quality and luxury was the best by far! The Merrillville dealership was extremely helpful and knowledgable manufacturers vehicles. Infiniti's quality and luxury was the best by far! The Merrillville dealership was extremely helpful and knowledgable More

MET WITH ERICA DITMIRE AND JABARI GOODMAN ON 3/30/21, REGARDING 2017 USED XF WHITE JAGUAR. A DEPOSIT WAS SUGGESTED BY JABARI, BECAUSE I WAS UNSURE. HE SAYS WILL HOLD FOR 48 HOURS SO I CAN CHECK OTHER FIN REGARDING 2017 USED XF WHITE JAGUAR. A DEPOSIT WAS SUGGESTED BY JABARI, BECAUSE I WAS UNSURE. HE SAYS WILL HOLD FOR 48 HOURS SO I CAN CHECK OTHER FINANCE OPTIONS, AFTER RUNNING CREDIT, APPRAISING TRADE-IN, AND OFFERING RATE. I LEFT A $500.00 DEPOSIT TO HOLD VEHICLE. I CALLED ERICA DITTMIRE THIS MORNING, ON 4/1/21 TO MAKE A 2:30 APPMT TO COME IN. MY HUSBAND AND I GOT THERE AT 2:30, WENT INTO HER OFFICE AND SHE SAYS THE JAGUAR WAS SOLD LAST NITE ON 3/31/21. I EXPLAINED THE HOLD WAS 48 HOURS NOT 24. SHE ARGUED WITH ME. SHE THEN SHOWED ME AN AUDI, AFTER I ASKED FOR MY CHECK BACK! THE 48 HOUR HOLD WAS IN MEMO SECTION OF CHECK! I ASKED TO SPEAK WITH A MANAGER, SHE SAYS NOT AVAILABLE. THIS WAS A HORRIFIC EXPERIENCE! VERY UNPROFESSIONAL. SHE WAS NOT KNOWLEDGEABLE ABOUT JAGUARS, AND KEPT REMINDING ME OF THAT. I THANK GOD FOR BLOCKING THIS CONTRACT! I WILL MAKE SURE TO REMIND MY FRIENDS TO NOT WASTE ANY TIME DOING BUSINESS WITH THIS DEALERSHIP! THANKS FOR WASTING MY TIME! THAT WAS A JOB WELL DONE! More

Awesome dealership! Milan is the go to salesman. The sales process was easy and seamless. Milan made sure our leasing experience was exceptional. Check out this dealership! sales process was easy and seamless. Milan made sure our leasing experience was exceptional. Check out this dealership! More

I was very enlighten with the customer service from this dealership, they waited on me patiently and help me secure finance and walked me through the entire process. I was getting impatient however, Erica p dealership, they waited on me patiently and help me secure finance and walked me through the entire process. I was getting impatient however, Erica put a 120% effort to ensure I left with a car. I was very grateful, because I had been looking and I really wanted to stay with a Lexus, but Erica help changed my mind and I am still within my budget. I really would like to commend her for a Job well done. I made a great choice. More

I am a loyal Infiniti customer and was looking for a specific color. I reached out to Dan D’Andrea for assistance. He is very professional and went beyond my expectations! I would refer him to family specific color. I reached out to Dan D’Andrea for assistance. He is very professional and went beyond my expectations! I would refer him to family and friends. More

Excellent location and great service. Appointment was very convenient for me. They treated me with the up most respect. Excellent display of vehicles information and selections. very convenient for me. They treated me with the up most respect. Excellent display of vehicles information and selections. More