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Swickard Chevrolet Buick GMC Cadillac of Anchorage
Anchorage, AK
200 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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200 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage
July 26, 2025
Sales department was easy to work with and we purchased a car from them. The service department was a different story. They sent us a reminder of our first service so I called and made an appointment to get car from them. The service department was a different story. They sent us a reminder of our first service so I called and made an appointment to get the oil changed. Was asked if we would drop off the car or would be waiting. I said we would wait. My wife took the car in at the appointment time and was told she could wait but there were five cars ahead of her!!! I asked what is the sense in making an appointment if you have to wait for hours? Was told the appointment was just to meet with their service advisors😡 I said that was crazy! We will only return to their service department again for warranty work only!!! I certainly don’t recommend them. More
by Chuck Jolin
Employees Worked With
Don’t remember the name
July 25, 2025
Service Advisor Sabrina was excellent. The video inspection of my vehicle was a plus as is the new checkout process. There remains one issue, when using the App or going online to make a The video inspection of my vehicle was a plus as is the new checkout process. There remains one issue, when using the App or going online to make an appointment the type of vehicle does not translate to the service advisor. So despite my confirmation text indicating the type of vehicle the service advisor was not aware and the individual who works on this type of vehicle was not available, resulting in me rescheduling my appointment. I give Sabrina FIVE stars, but the scheduling process needs improvement, and I'd give it a THREE. More
by rktune
Employees Worked With
Sabrina McCune
July 24, 2025
Our service advisor Maryanne is very helpful, honest and nice. Gave us realistic timelines and what to expect. Our services were completed as agreed and we’re happy with the product nice. Gave us realistic timelines and what to expect. Our services were completed as agreed and we’re happy with the product More
by Kyle Rodabaugh
Employees Worked With
Maryanne
July 23, 2025
Their inventory is amazing, Jethro found the truck I wanted fast, got me through the process without any hassle. Everyone at the dealership was very friendly and helpful. wanted fast, got me through the process without any hassle. Everyone at the dealership was very friendly and helpful. More
by Jdlipps24725
Employees Worked With
Jethro
July 22, 2025
Polite, very knowledgeable, and committed to giving an accurate expectation for turnaround on car servicing. They went above and beyond when assisting under unusual circumstances on our end. accurate expectation for turnaround on car servicing. They went above and beyond when assisting under unusual circumstances on our end. More
by rosehalcyon
Employees Worked With
Maryanne Barenburg, Cheri Valdez, Ricky Burchell
July 19, 2025
Cole the service advisor at Cadillac is one of the best service advisor in the history of service advisors! He is very kind and patient. He goes out of his way always to help and always makes you feel hear service advisor in the history of service advisors! He is very kind and patient. He goes out of his way always to help and always makes you feel heard and understood.. and he was also my service advisor at another dealership that he had worked at previous years ago and he was the same way there too. Really great person and Cadillac is lucky to have him on the team.. More
by betty-boop
Employees Worked With
Cole
