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Swickard Chevrolet Buick GMC Cadillac of Anchorage

Anchorage, AK

4.5
31 Reviews
Call Dealership (907) 279-9641

1300 E 5th Ave

Anchorage, AK

99501

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31 Reviews of Swickard Chevrolet Buick GMC Cadillac of Anchorage

April 26, 2024

It was my first time getting a service appointment for my very first car, and everyone was very accommodating to my obvious anxiety and ignorance of all knowledge about cars. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 29, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Mason, we're glad to know our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was able to make your first service appointment a comfortable one. We all start somewhere and it's great you chose us for this milestone!

Helpful
April 21, 2024

Had my tires swapped out while I waited Pleasant, courteous, in and out without problems. More

by ron1jn416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent
Report | Print
Apr 22, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Ron, thank you for taking the time to review Swickard Chevrolet Buick Cadillac & GMC of Anchorage! It really means a lot to hear that you're happy.

Helpful
April 20, 2024

New dealship is always hard to get use too. You do good in one area but fell in other areas. More

by Hinesj06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 22, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for taking the time to leave Swickard Chevrolet Buick Cadillac & GMC of Anchorage a review! We are always happy to hear ways we can improve for our customers so if there is anything specific you would like us to know, please don't hesitate to reach out! Best, Leadership Team - customerexperience@swickard.com

Helpful
April 18, 2024

Very clean with professional staff. They wasted no time getting started and had me back on the road quickly. More

by David.logue.08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 18, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know you had a swift and professional experience at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Thanks for the positive feedback, we appreciate it!

Helpful
April 16, 2024

Maryanne is also helpful and knowledgeable, always a pleasure to do business with this location. More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryanne
Report | Print
Apr 16, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Marcus, we are pleased to hear you enjoyed working with Maryanne at Swickard Chevrolet Buick Cadillac & GMC of Anchorage! Have a lovely day!

Helpful
April 14, 2024

Nathan and the Service team took excellent care of me and my Traverse. The waiting area was clean, comfortable, and well-stocked with goodies. More

by steinbach.al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 15, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know that you had a great experience with Nathan and our service team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. Thanks for the positive feedback about our waiting area too!

Helpful
April 14, 2024

No complaints—everyone pleasant and courteous. Easy to make appointment. No wait time. Good ext More

by prsmith58441
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 15, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

Thank you for stopping by to leave Swickard Chevrolet Buick Cadillac & GMC of Anchorage a wonderful review!

Helpful
April 14, 2024

Way over charges, 200. 00 hour is totally gouging the customer and parts mark up are to high More

by Jrrry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryanne
Report | Print
Apr 15, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We are sorry to hear that the price was higher than anticipated. We strive to deliver top-quality service at a fair cost, and it's disappointing to learn that we've left the wrong impression. We will be sure to take your feedback into consideration as we move forward. If there is anything else you'd like to share, please don't hesitate to get in touch. Thank you, Leadership Team - customerexperience@swickard.com

Helpful
April 11, 2024

Scheduling, drop off and service all went very smoothly. Service manager explained everything and answered all my questions. More

by rslbjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrina
Report | Print
Apr 11, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're glad to know that your experience with our service department at Swickard Chevrolet Buick Cadillac & GMC of Anchorage went smoothly! We appreciate the positive feedback and are here for any of your future needs!

Helpful
April 10, 2024

Nathan provided excellent customer service by clearly communicating personnel issue that day I brought my vehicle in and so I expected delays. He also kept me updated throughout the process which was awe More

by sio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Report | Print
Apr 10, 2024 -

Swickard Chevrolet Buick GMC Cadillac of Anchorage responded

We're delighted to know that Nathan and our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage provided you with excellent service! It's great to see how much you appreciated the clear communication and attention to detail. We look forward to seeing you again in the future!

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