Swickard Chevrolet Buick GMC Cadillac of Anchorage

This is a hard review, Swickards service department would have to improve to be labeled as horrible. My truck has thrown 3 engine lights in the first 500 miles since new bought in 2024. The experience has be have to improve to be labeled as horrible. My truck has thrown 3 engine lights in the first 500 miles since new bought in 2024. The experience has been horrendous. Now, with that being said Sabrina was very helpful and does what she can, some of her co-workers are horrible, the guy behind the counter trying to play a tough guy role asked me why I was there and as I start to explain I'm there to get an 02 sensor replaced interrupts and rudely states "HAS IT BEEN DIAGNOSED!?" Then I have to go into the hour long story about how I got there that day. They scheduled me and this guy doesn't let you get a word in edgewise to say anything? They have my truck, no loaner offered, no ride offered, pretty crappy after spending 70k on a truck. Then I am going by the dealership and see my truck outside. I call and ask if it is done and I am told yes. Sabrina calls me 5 minutes later and says that guy is new, doesn't know the process and my truck is not ready for pick up. An hour later my truck is ready and I go to pick it up. If you have ever seen that Seinfeld episode where he gets in his car and it smells? That was my truck, I am not sure what Smoking, Smelly, Greasebag got in my truck but whoever it was left a stank that took days to get out. I had to drive in winter with my windows open just to make it home. Pretty bad since I saw them put bags over my seats, but hey, I got a free Lighter that the smoker left behind in my truck. I feel bad for Sabrina who kindly asked me to leave her a good review. I wish I could as she did everything she could in that sea of incompetence. So, Three trips to service department, each time scheduled for another appointment, wait a month for an 02 sensor to be ordered and show up and then scheduled for service. I would say you could formulate your own opinion about how their service department rates. Sabrina-5 stars, that service department and the people she works with? No stars. I hate Ford and Dodge but maybe look there before taking your truck here. More

Swickard Anchorage 0:34 0:34 View all Swickard Anchorage 4.0 (1.4K) Car Anchorage 0:34 0:34 View all Swickard Anchorage 4.0 (1.4K) Car dealer in Anchorage, AlaskaOpen OVERVIEW VEHICLES DIRECTORY REVIEWS PHOTOS BY OWNER ABOUT Reviews from the web 3.2/5Facebook · 142 votes Google review summary 5 4 3 2 1 4.0 (1,422) Reviews All truck182 oil90 finance56 chevy51 +6 Sort by Most relevant Newest Highest Lowest Mike Johndro 7 reviews Bought a used car from Swickard yesterday. I have not used a dealership for car buying for many years as it was a huge hassle with waiting and haggling and pushy salesmen. From the moment I walked in the experience was sooo different than … More Rose Titus Local Guide·14 reviews·4 photos a month ago Staff was all incredibly nice and helpful. It was my first time taking my car in for an oil change alone, which I'm sure was incredibly obvious as I had no idea what to do. I was guided through the process, and everyone I spoke to explained … More Swickard Anchorage (Owner) a month ago We're so glad to know that our team at Swickard Chevrolet Buick Cadillac & GMC of Anchorage was able to guide you through your first solo oil change! It's great hearing how well everything went, from the clear timelines and pricing information provided by our staff, right down to the shuttle service. We'll be sure to pass along your kind words about our mechanic too. See you next time! Israel Alexander Portilla Gómez 12 reviews·12 photos 8 months ago I had an excellent customer service. Od was the first person who attended to me. Calvin submitted my credit application. Eddie, the manager, gave me a good price for an Equinox Lt 2023. Jeremy assisted me in signing the papers and clearly … More Photo 1 in review by Israel Alexander Portilla Gómez Photo 2 in review by Israel Alexander Portilla Gómez Photo 3 in review by Israel Alexander Portilla Gómez Photo 4 in review by Israel Alexander Portilla Gómez +3 Swickard Anchorage (Owner) 8 months ago Thank you for this amazing 5-star review! We are so glad that our team provided you with a quality experience. We strive to give all of our customers a hassle-free experience. We will always be here when you need us! Thank you for choosing Swickard GMC of Anchorage and welcome to the family. Enjoy the road in your new car! Mesiah 6 reviews·3 photos 4 months ago The entire buying process was seamless. A very big thank you to Mike (Sales Manager), Vitaly (Sales), and Jim (Finance). Stellar customer service, got me what I wanted, and went above and beyond to ensure everything was perfect. I … More Photo 1 in review by Mesiah Photo 2 in review by Mesiah Swickard Anchorage (Owner) 4 months ago Mesiah, it's great to know that Mike, Vitaly, and Jim made your car buying experience seamless at Swickard Chevrolet Buick Cadillac & GMC of Anchorage. We're glad you had fun during the process! Welcome to the Swickard family! Mike Johndro 7 reviews Bought a used car from Swickard yesterday. I have not used a dealership for car buying for many years as it was a huge hassle with waiting and haggling and pushy salesmen. From the moment I walked in the experience was sooo different than what I expected. My salesman Jorge was an extremely friendly and helpful young man that made the car buying process simple and fast. I started at Swickard and test drove a vehicle and was able to leave and test drive 2 other vehicles at 2 other dealerships without any pressure to buy from him. I returned after a couple of hours and the negotiation and completion of the deal was done in about an hour. I am happy with my purchase and am satisfied with the deal I received. If you want a no hassle car buying experience ask for Jorge. More

Good people. It's Wednesday and I have a lot to do today to come up with fifteen works right now. It's Wednesday and I have a lot to do today to come up with fifteen works right now. More

Dan Starr was a true sales professional. No pressure. Knowledgeable. Happy to have had him as my salesman. Love my new Acadia. No pressure. Knowledgeable. Happy to have had him as my salesman. Love my new Acadia. More