Swickard Chevrolet Buick GMC Cadillac of Anchorage

Very much cares about customer satisfaction and whether they are accomplishing what is asked and explaining reasons why they are accomplishing what is asked and explaining reasons why More

Very friendly. Great communication. Maryanne is outstanding to work with. This is the best dealership in Alaska. Great communication. Maryanne is outstanding to work with. This is the best dealership in Alaska. More

Was told truck would be done on Monday got there on Tuesday with a ferry to catch and truck was not done ! And they where very rude saying they where not Gona rush there tech and it would be two hours Tuesday with a ferry to catch and truck was not done ! And they where very rude saying they where not Gona rush there tech and it would be two hours before they where done ! Almost missed my ferry ride and didn’t all the stuff done I needed to ! More

I made an appointment and was there early. The people were courteous and knowledgeable. I am sure the job was done well it just took longer than thought it would.😀 The people were courteous and knowledgeable. I am sure the job was done well it just took longer than thought it would.😀 More

I was in and out in no time. Everyone was friendly and professional. I will recommend them to all of my friends and family. Thank you 😊 Everyone was friendly and professional. I will recommend them to all of my friends and family. Thank you 😊 More

The attendant was polite, informative, and responsive to my personal circumstances. I had to drive four hours to dealership and four hours home. So I needed to wait for my vehicle, Nathan made sure my time my personal circumstances. I had to drive four hours to dealership and four hours home. So I needed to wait for my vehicle, Nathan made sure my time constraints were factored in when my vehicle was serviced. I was very pleased! More

The service I received was exemplary from the time I arrived, to the picking up of my vehicle. Nathan was very helpful in getting the appropriate services coordinated, the shuttle driver was timely in g arrived, to the picking up of my vehicle. Nathan was very helpful in getting the appropriate services coordinated, the shuttle driver was timely in getting me home, and the young lady who checked out my vehicle for pick up was friendly and personable. Notifications about my vehicle being ready were sent in time in case I needed the shuttle. More

I purchased a new 2024 Chevy Blazer EV and I have been experiencing several problems. I called to make an appointment and set it up for October 7. I had an another technical question so I called their ser experiencing several problems. I called to make an appointment and set it up for October 7. I had an another technical question so I called their service department and left 4 messages before they called me back 3 days later. When I was discussing the issue I told them I had an appointment on October 7 and she said there was no way they could get me in on that day and that the service appointments are made in Las Vegas and they don’t know what’s going on here in Anchorage. I explained that I live down on the Kenai peninsula and had already made a hotel reservation and she said there’s nothing we can do about that. Now I’m out $140 and can’t get the car in until October 29. Very frustrating!!! More

The dealership has always met the need that I requires to complete the job correctly complete the job correctly More

Excellent customer service, prompt and met expectations and exceeded expectations they provided to me! Thank you! and exceeded expectations they provided to me! Thank you! More