Swickard Chevrolet of Thousand Oaks

Excellent service I brought my car in yesterday for an oil change and the folks at the dealership were on it right away. They estimated about an hour and half, so I had I brought my car in yesterday for an oil change and the folks at the dealership were on it right away. They estimated about an hour and half, so I had my son follow me to the dealership and take me home, but they were actually done in about 30 minutes. When Richard to called me to say the car was ready, he went over recommendations and told me what the cost would be. I asked that they go ahead with the recommended service. When the car was ready, I asked for a shuttle to come pick me up. When Richard saw the shuttle driver come back to the dealership without picking me up, he drove his own car over to get me. Excellent customer service. More

EXCELLENT SERVICE! Thank you very much for the great service! And the rental car. The seat is now perfect, and they provided a clear picture of what went wrong with my p Thank you very much for the great service! And the rental car. The seat is now perfect, and they provided a clear picture of what went wrong with my parking sensors. More

great experience great service and price, waiting to purchase new C8 Corvette, when I can purchase one atmsrp, and will have Silver Star service the car when I get one great service and price, waiting to purchase new C8 Corvette, when I can purchase one atmsrp, and will have Silver Star service the car when I get one. More

First service-no cost Due to an injury to the primary driver, our car had very low mileage (6000 miles)m after just over two years, but Silver Star still honored the first Due to an injury to the primary driver, our car had very low mileage (6000 miles)m after just over two years, but Silver Star still honored the first service free. THANKS. All is well and my wife loves the car. More

Painless The title of my review is absolutely correct. I got a brand new Chevy Colorado with no hassle whatsoever! When does that ever happen! Ryan my salesper The title of my review is absolutely correct. I got a brand new Chevy Colorado with no hassle whatsoever! When does that ever happen! Ryan my salesperson was great and the finance manager was polite. Everything about Silver Star Chevrolet is great. I'm 58 years old and in that time I have purchased my share of new vehicles and this, by far, was the most pleasant I have ever had! More

No haggling and to the point My experience is I've asked for what I wanted and they had exactly the truck I wanted in stock. Was provided a excellent price and once credit worthi My experience is I've asked for what I wanted and they had exactly the truck I wanted in stock. Was provided a excellent price and once credit worthiness was duly noted it was a breeze until I received the keys and on my way. More

Corvette In-Warranty Service Took in new Corvette for warranty oil change service. Noticed oil drops on garage floor when I got home. Took it back and they said oil drain plug h Took in new Corvette for warranty oil change service. Noticed oil drops on garage floor when I got home. Took it back and they said oil drain plug had not been tightened (really?!) and/or cross threaded. No more oil drops. Was concerned they would count that "fix" as another warranty service of which I only get 3 in the first 2 years. Had service writer put an explanation on the invoice. Took it back recently for next in-warranty oil change and they agreed it would be counted as the 2nd of three. So, I have one more oil change within the warranty period this year and, so far, no more oil drops. So, good overall dealership, but you need to watch what's going on (same as at all dealerships). Service Writer, Rich, did a very good job of working with me and keeping me apprised of status. More

Truly a wonderful experience Everyone couldn't have been more helpful. We were just looking when we went in however ended up buying a new Bolt EV. No high pressure and the overall Everyone couldn't have been more helpful. We were just looking when we went in however ended up buying a new Bolt EV. No high pressure and the overall time it took was painless. In the past buying a car was like buying a house. Not this time. Knowledge of the salesperson could have been a bit more however since EV's are pretty new we cut him some slack. More

Wonderful experience Every one was easy to work with. My salesman, John Tyminski, was very knowledgeable about the car I was interested in which helped me with my decis Every one was easy to work with. My salesman, John Tyminski, was very knowledgeable about the car I was interested in which helped me with my decision in making the purchase of the Chevy Traverse. Frank in the finance department was very personable and helpful with explaining the financing of the loan and extended warranty coverage for the car. More

Quick and Easy Juan Mejia worked with me exclusively via the Internet and in less than 18 hours (over two days) I had the deal I wanted on the car I wanted (selected Juan Mejia worked with me exclusively via the Internet and in less than 18 hours (over two days) I had the deal I wanted on the car I wanted (selected via their website). He did an excellent job quickly putting together the deal. Upon my arrival to take a test drive and fill out paperwork, Juan greeted me and handed me off to Mo Alam who did an excellent job of explaining the few technical items I needed to know. Next, Joe (last name escapes) made quick work of the required paperwork. The next day I arrived for vehicle pickup and Mo greeted me and after I dropped off the check with Joe, showed me my 2019 Bolt EV, which was nicely prepared, and I drove away happy. More