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Swickard Honda

Gladstone, OR

4.2
363 Reviews

19400 SE McLoughlin Blvd

Gladstone, OR

97027

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Showing 363 reviews

March 20, 2024

Service was great, had an oil change that included a car wash and tire rotation . Price was much lower than the Ford dealer in Madras. More

by Over the hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Covert, Traci Amor
Mar 21, 2024 -

Swickard Honda responded

We're glad to know you had a great experience with our service team at Swickard Honda! We strive to provide top-notch service at competitive prices. Thanks for choosing us for your oil change and tire rotation needs!

March 20, 2024

I love this dealership. They are efficient and friendly. They even cleaned the inside and outside of my car. More

by Vivian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Mar 20, 2024 -

Swickard Honda responded

Vivian, we're thrilled to know you had a great experience at Swickard Honda! It's our pleasure to provide efficient and friendly service. Enjoy your freshly cleaned car!

March 08, 2024

Great dealership to buy a car and have it serviced. Arman was friendly, helpful and he did an excellent job. More

by tjpeltomaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman Salimpour
Mar 08, 2024 -

Swickard Honda responded

We're glad to know you had a great experience with Arman at our dealership! We appreciate your kind words about Swickard Honda. Thanks for choosing us for both buying and servicing your car!

March 02, 2024

Clean. Excellent waiting area and WiFi. Friendly and helpful staff. Need better coordination between scheduling and parts availability. More

by M from Portland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman
Mar 04, 2024 -

Swickard Honda responded

We appreciate your feedback and are glad to know you enjoyed our waiting area at Swickard Honda. We'll definitely take note of the coordination issue for future improvements. Thanks for stopping by!

February 27, 2024

This was my 4 th transaction (lease) with Swickard. My salesperson was Brian Pumell. He was a pleasure to work with. His follow-up was exceptional. More

by Ngoessling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don’t know persons name
Feb 28, 2024 -

Swickard Honda responded

We're so glad to know that Brian made your 4th lease with Swickard Honda a pleasure. We appreciate the shout-out and look forward to working with you again in the future! Enjoy the road in your new ride and thanks for being part of the Sickward family.

February 23, 2024

My salesman Steve was helpful, friendly, and informative. I got decent trade in close to KBB and general manager was reasonable and transparent with costcoauto pricing. Overall, it was a great buying experie More

by nwcharley
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve in sales
Feb 23, 2024 -

Swickard Honda responded

Thanks for sharing your experience with Steve and our team at Swickard Honda! We're glad to know you had a great buying journey with us. Your feedback about the titling department is noted - we always aim to improve every aspect of our service. If there's anything else you can share here, please let us know. Enjoy the road in your new car and welcome to the Swickard family!

February 15, 2024

The work team is friendly, attentive, helpful, and respectful. I want to highlight Santiago's professionalism and excellent treatment in the Commercial Department, which is greatly appreciated and des More

by Carlos Gonzalez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Carrillo
Feb 15, 2024 -

Swickard Honda responded

Carlos, we're delighted to know that Santiago and our team at Swickard Honda made your car-buying experience enjoyable. Your kind words are greatly appreciated - here's to happy miles ahead in your new vehicle!

October 14, 2023

Bought a car from them, during the test drive we saw that the sunroof didn’t open and was jammed, we said well we like it but this needs to be fixed. The sales woman said that they would take care of it. Onc More

by Irierollins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None
Oct 20, 2023 -

Swickard Honda responded

Irie, we're so sorry to hear about your experience. It's important that our customers feel heard and valued during their purchase process, and it seems there was a mix-up here. Before you decided to buy, our team made sure you were aware of the sunroof issue and informed you that we would be unable to fix it. Furthermore, our General Manager has reached out personally and left a voicemail to discuss this matter further. Please consider contacting us when you have a moment. Thank you, Leadership Team - customerexperience@swickard.com

October 13, 2023

Beware over priced check your prices. Over 2600. On top value. And refuse to negotiate. I just want innocent people to not be taken advantage of in these hard times. Look up values of car More

by Msbling
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor Covert, Traci Amor
Oct 17, 2023 -

Swickard Honda responded

We're sorry to read about your experience. We strive for transparency in our pricing and we never intend to take advantage of anyone. Your feedback is important and we'd like the opportunity to discuss this with you further if you're willing. Please reach out at your earliest convenience. Thank you, Leadership Team - customerexperience@swickard.com

September 14, 2023

I negotiated all weekend with someone for a Pilot. I went in to purchase and it was a FWD pilot, even tho they knew I wanted an AWL. They did nothing to rectify the situation, just a sorry we don’t More

by JDEl
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Doug