Swickard Honda of Thousand Oaks

My service consultant, Justin was GREAT. He was courteous, thorough and professional and the vehicle was ready in a very reasonable time. The only reason I gave the DEALERSHIP (NOT Justin) He was courteous, thorough and professional and the vehicle was ready in a very reasonable time. The only reason I gave the DEALERSHIP (NOT Justin) 4 stars is because I had a prepaid service contract (Deal #64546/ STK 401265SL) for which I paid $999.00 when I bought the car on Oct 23rd, 2021. It was for 3 years but for some reason that made NO sense, it wasn't honored, as I was told the time had expired even though it was dated and signed by Peter Yaghma on the date of purchase. Something about that seemed quite dubious. My written contract was shown to the manager and I was given a pretty vague and puzzling reason why it was not honored. This kind of left a "bad taste in my mouth" because I way overpaid for this "contract" and it will be HIGHLY unlikely that I would ever purchase one of those again. HOWEVER, that is a management issue. The service reps and Dept is very good and efficient. Just want to make that clear. More

Keith wasn’t pushy and worked with us to get monthly payments where we needed them to be. payments where we needed them to be. More

I like service department specially David he is very helpful and nice to customers . I recommend this dealership to my friends. helpful and nice to customers . I recommend this dealership to my friends. More

I’ve always received excellent service at Swickard Honda. Their service dept. is friendly, efficient and thorough. I would highly recommend them. Their service dept. is friendly, efficient and thorough. I would highly recommend them. More

I always service my car here because the experience is quick, efficient, inviting, friendly, professional, clean quick, efficient, inviting, friendly, professional, clean More

Amazing service and support from the team. They answered all my questions and was an easy process. They answered all my questions and was an easy process. More

Every one was very friendly and helpful. Because of the great deal I got there leasing my car, the cost for tune up was $0 !!! This is my third lease from Thousand Oaks Honda. I will keep co Because of the great deal I got there leasing my car, the cost for tune up was $0 !!! This is my third lease from Thousand Oaks Honda. I will keep coming back with these deals and these folks 😊 More

I have always received excellent service from Honda of Thousand Oaks for almost 20 years! My recent B1 service of my 2016 Odyssey was no exception. My service manager, Shira, was especially helpful. Was a Thousand Oaks for almost 20 years! My recent B1 service of my 2016 Odyssey was no exception. My service manager, Shira, was especially helpful. Was able to get me in quickly and got me through with more work and lower cost than I expected. Great job! More

Excellent service from all sales reps, staff and managers — personalized, very thoughtful, smart and respectful. — personalized, very thoughtful, smart and respectful. More