Swickard Honda of Thousand Oaks

Jason is an excellent service advisor. He listened to my concerns and went above and beyond to help me resolve my issue. I had such a positive experience at Swickard, I would highly reco He listened to my concerns and went above and beyond to help me resolve my issue. I had such a positive experience at Swickard, I would highly recommend them. More

Excellent from time I made appointment on line to the time I arrived at the agency and met Jason the agent to the time I received the info that the service was completed. Smooth all the way. time I arrived at the agency and met Jason the agent to the time I received the info that the service was completed. Smooth all the way. More

I recently purchased a vehicle from this dealership, and I couldn't be happier with my experience. One of the main reasons I chose Honda was because of how incredibly kind and genuine Carlos and Joseph were I couldn't be happier with my experience. One of the main reasons I chose Honda was because of how incredibly kind and genuine Carlos and Joseph were throughout the entire process. From the moment I walked in, they made me feel comfortable, listened to what I was looking for, and never once made me feel pressured. Joseph especially went above and beyond to make sure I understood all my options and felt confident in my decision. Both he and Carlos were patient, respectful, and truly seemed to care about helping me find the right fit—not just making a sale. Thanks to their kindness and professionalism, I’m now a happy Honda driver and would highly recommend this dealership to anyone looking for a stress-free and positive car-buying experience! More

The service here is always wonderful! Jason was extremely kind and helpful. Thank you so much! Jason was extremely kind and helpful. Thank you so much! More

I've only used this dealership for repairs/recalls. If it wasn't for Chase, this last encounter with the dealer would've been a negative one. I had a recall a rep scheduled me for and when I took the v If it wasn't for Chase, this last encounter with the dealer would've been a negative one. I had a recall a rep scheduled me for and when I took the vehicle I was told it needed to be at less than 1/2 tank. Something I wasn't told initially. Then I tried to schedule and customer rep couldn't find the recall on my vehicle (on 2 occasions). When I finally scheduled they reminded me of the gas tank limits. When I took it in I was told this recall didn't apply to me vehicle only an update. I also took my vehicle in because my right rear passenger wouldn't open. This was taken care of immediately and at no charge for me. Thank you Chase. I wish this dealer had better service and would check the information thoroughly before advising customers or booking appointments. More

Chase was very friendly. Was able to get my service recall and software update done in a short time. Was able to get my service recall and software update done in a short time. More

Greg and his team of service technicians were absolutely professional and explained what they were going to do to repair my Pilot. professional and explained what they were going to do to repair my Pilot. More

There were only 2 service assistant available on a Saturday morning at 8:30. There should be more available. I had an 8:30 appointment and had to wait approx. 15-20 minutes for someone to come and tal Saturday morning at 8:30. There should be more available. I had an 8:30 appointment and had to wait approx. 15-20 minutes for someone to come and talk to me about my car. This dealership should know that Saturday mornings will be busy. To have only 2 advisors available it crazy More

Service representative Chris was superb - courteous, knowledgable, efficient, and personable. Had me in and out in just a few minutes and kept me informed of the status of my repairs via text throughout knowledgable, efficient, and personable. Had me in and out in just a few minutes and kept me informed of the status of my repairs via text throughout the day. More

Great fast reliable service, highly recommend to use Honda of Thousand Oaks. Thank you for the great service. Honda of Thousand Oaks. Thank you for the great service. More