Swickard Honda of Thousand Oaks

Dishonest, unethical sales dept. They have a sign posted "Free Evaluation". It's just a come on. I waited all day for my free evaluation. All they really wanted was a sale and trade They have a sign posted "Free Evaluation". It's just a come on. I waited all day for my free evaluation. All they really wanted was a sale and trade in. At the end of the day, they did give me a non-researched evaluation which was 1/2 of the Kelly Blue Book price. They can't be trusted. More

Fast, friendly, efficient oil change service. However, I thought a car wash was included. Other wsie completely satisfied However, I thought a car wash was included. Other wsie completely satisfied More

I’ve been lucky to purchase two cars from Honda! ! Mr. Zamarialai was very helpful with picking just the right vehicle for my son and making my transaction go smoothly…Thanks all!!! ! Mr. Zamarialai was very helpful with picking just the right vehicle for my son and making my transaction go smoothly…Thanks all!!! More

I recently had service done to my Honda at the Honda of Thousand Oaks and had the best experience. Ricky helped us and was absolutely amazing. I highly recommend this dealership and service team. Thousand Oaks and had the best experience. Ricky helped us and was absolutely amazing. I highly recommend this dealership and service team. More

Gal was on top of my service request! Although this is a very busy place, Gal handled it very well. The "team" in service, from the receptionist to the shuttle driver all top notch. I Although this is a very busy place, Gal handled it very well. The "team" in service, from the receptionist to the shuttle driver all top notch. I will recommend them to all my friends and family. More

Bought my Honda CRV here in 2018. Bring it in for regular servicing. Runs like a dream! No complaints. Jason Vandixhorn our service tech was helpful, polite and answered all our conc Bring it in for regular servicing. Runs like a dream! No complaints. Jason Vandixhorn our service tech was helpful, polite and answered all our concerns. Good job, will keep coming back! More

Even though Ricky was swamped with other clients, he was always attentive and had my car ready on time. always attentive and had my car ready on time. More

Update: our car started having issues so we ordered a carfax. Turns out it was in a pretty severe accident and it wasn’t repaired properly. This was a leased vehicle and the lesees are required to report carfax. Turns out it was in a pretty severe accident and it wasn’t repaired properly. This was a leased vehicle and the lesees are required to report the damage and Honda then arranges to fix it. When I confronted Honda about this they said we signed a carfax that they never showed us - just the signature page that we thought was for a finance doc that we electronically signed. So we got tricked and I want to warn everyone to not trust Swickard and make sure they aren’t just giving you signature pages for things without the full doc/context. Leaving the 3 starts because Joseph is still amazing and it’s not his fault we got tricked he was always up front and honest with us and actually helped us figure out what had happened. More

Very accommodating and got work done quickly. Previously had Lexus & feel Honda service was even better. Previously had Lexus & feel Honda service was even better. More

Very nice dealership! Was an easy in and out process. Everyone was helpful ranging from the management to sales to finance. Happy with my car! Thank you again Was an easy in and out process. Everyone was helpful ranging from the management to sales to finance. Happy with my car! Thank you again More