Swickard Honda of Thousand Oaks

Ricky made my experience at this dealership quick and easy. He was friendly, knowledgeable, and genuinely helpful. He let me know about a recall I wasn’t aware of and took care of it right away. The deal easy. He was friendly, knowledgeable, and genuinely helpful. He let me know about a recall I wasn’t aware of and took care of it right away. The dealership also honored my warranty even though it had expired the day before, which I truly appreciated. More

A great experience all around, from the salesman to the general sales manager to the finance guy… Everyone was great general sales manager to the finance guy… Everyone was great More

I'd give zero if possible. They do not want any business. We live in Thousand Oaks, about a month ago we went to the dealership to check out a Honda Pilot. Not one person came They do not want any business. We live in Thousand Oaks, about a month ago we went to the dealership to check out a Honda Pilot. Not one person came over to us, at all. My husband still wanted the car, and it was still on the lot at end of the yr. So, we went thru the website, only to have a pretty bad disrespectful salesperson respond thru text--we then received a weird call from another person there as an "appt setter." Called back got voicemail. Told them we aren't looking to be "sold to," we want to test drive and then decide what we want to do. My husband figured we could just go to the lot. We got there, and same thing--totally ignored us, we circled the lot, went inside twice. We both felt "ick," from the experience. My hubs decided no thanks to buying anything here--it actually had him find a better upgraded package. He went to the lot in the valley; salesperson helped him immediately, not pushy and now my hubs PAID CASH and bought a new Pilot from a different lot. Would never recommend Swickard to anyone. More

He was great and help us what we need. Sure will be looking forward next deal Sure will be looking forward next deal More

BEST DEALERSHIP❗️GREAT SALES AND GREAT SERVICE STAFF❗️MY CAR # 5 HERE❗️WORTH THE DRIVE‼️ CAR # 5 HERE❗️WORTH THE DRIVE‼️ More

Reliance upon internet software for customer communication was extremely annoying and disfunctional. The service rep and shuttle driver were nice. However it was difficult to talk to an experien communication was extremely annoying and disfunctional. The service rep and shuttle driver were nice. However it was difficult to talk to an experienced, knowledgeable service person. More

I have a very good experience with Honda of Thousand Oaks. I had to do a recall repair on my 2018 Accord. It was very easy to get an appointment, Juan was great, good communications, repair was done on Oaks. I had to do a recall repair on my 2018 Accord. It was very easy to get an appointment, Juan was great, good communications, repair was done on time. They gave me a ride from and to dealership.Thanks! More

Greg was very helpful and knowledgeable. I will use Greg for future work. He is very friendly and cares about his customers I will use Greg for future work. He is very friendly and cares about his customers More

I GOT EXCELLENT EXPERIENCE SALES PERSON WAS SO NICE AND KIND. HE EXPLAINED ME ALL THE DETAILS KINDLY. KIND. HE EXPLAINED ME ALL THE DETAILS KINDLY. More

We absolutely loved it there. Chris went out of his way to accommodate us, he wasn’t pushy. He listened to us. And we drove off with my third Honda that we have leased from them. Chris went out of his way to accommodate us, he wasn’t pushy. He listened to us. And we drove off with my third Honda that we have leased from them. More