Swickard Toyota

A bit pricey for what they actually did but overall, I had a pretty decent experience had a pretty decent experience More

I've had my Toyota Prius there for service three times now for the same issue. This time, I wanted to get some other items taken care of while I was there (things I knew I was going to pay for and was hap now for the same issue. This time, I wanted to get some other items taken care of while I was there (things I knew I was going to pay for and was happy to do). I specifically asked for two parts to be ordered and offered to pay upfront to get them in and said that I wanted to schedule service for after the parts had arrived so that I would not have to make an additional return trip. I was assured that both items would be there by the time of the appointment that we scheduled. When I arrived, I was informed that not only were neither of the items in stock, but neither one had even been ordered and one of them was in fact on national backorder with no ETA. It's already a big enough hassle to take your car in to get work done, but to take the time to ask very specifically for parts to be ordered and available prior to the appointment and then to get there and find out that you were just straight up lied to is really incredibly disappointing. This is not the first bad experience we've had at this service center and will likely be the last time we return to this dealership. More

Although it takes a long time for any type of service to be done here, staff is very nice and friendly, plus facility is always clean. be done here, staff is very nice and friendly, plus facility is always clean. More

Very friendly, professional, personable, and not trying to push anything on me. I would do business again. to push anything on me. I would do business again. More

Always great service. I did oil change for my highlander and it was done on time as they promised and it was done on time as they promised More

Did not replace bolts bolts properly on my skid plate. They were loose as well as paired incorrectly. Skid plate was also covered in residual oil almost as if there was an oil leak. Needed to provide my o They were loose as well as paired incorrectly. Skid plate was also covered in residual oil almost as if there was an oil leak. Needed to provide my own bolt. More

Bought my car here, they've always taken care of it. I now drive 50 miles to continue that care. now drive 50 miles to continue that care. More

They are too slow ! One and a half hours I think is too slow for a oil change slow for a oil change More

Staff was great. The 2022 car we wanted was not available. Ended with a 2020 corolla, low mileage. We left happy. John was easy to work with. available. Ended with a 2020 corolla, low mileage. We left happy. John was easy to work with. More

Friendly customer service, quick turnaround time, overall great experience. I would recommend this dealership to a friend. great experience. I would recommend this dealership to a friend. More