Swickard Toyota

Service was great and turn around time was very quick. The car and I were well taken care of. The car and I were well taken care of. More

Totally fake and unprofessional waiting for auto diagnosis five hour and without any solution and wrong advice!!! No diagnosis report !! I will never go or tell anybody to go there !sad!! diagnosis five hour and without any solution and wrong advice!!! No diagnosis report !! I will never go or tell anybody to go there !sad!! More

Clean spacious facility. Service center workers are agile and courteous. Waiting area has plenty of socially distanced chairs. and courteous. Waiting area has plenty of socially distanced chairs. More

Service was done to perfection, wait times wasn’t too bad this time around. Patrick Connell my advisor was very good and professional. this time around. Patrick Connell my advisor was very good and professional. More

Fast and no hassle purchase of a new car. Awesome people to work with. No pushy sales people. to work with. No pushy sales people. More

Waiting room was nearly as cold as outside, employees seemed nervous or grim grim and the service took much longer than promised. No reason to come back here except for warranty work. seemed nervous or grim grim and the service took much longer than promised. No reason to come back here except for warranty work. More

Punctual service, clean and comfortable waiting area with coffee maker but no coffee. I plan to return for service again. coffee maker but no coffee. I plan to return for service again. More

A bit pricey for what they actually did but overall, I had a pretty decent experience had a pretty decent experience More

I've had my Toyota Prius there for service three times now for the same issue. This time, I wanted to get some other items taken care of while I was there (things I knew I was going to pay for and was hap now for the same issue. This time, I wanted to get some other items taken care of while I was there (things I knew I was going to pay for and was happy to do). I specifically asked for two parts to be ordered and offered to pay upfront to get them in and said that I wanted to schedule service for after the parts had arrived so that I would not have to make an additional return trip. I was assured that both items would be there by the time of the appointment that we scheduled. When I arrived, I was informed that not only were neither of the items in stock, but neither one had even been ordered and one of them was in fact on national backorder with no ETA. It's already a big enough hassle to take your car in to get work done, but to take the time to ask very specifically for parts to be ordered and available prior to the appointment and then to get there and find out that you were just straight up lied to is really incredibly disappointing. This is not the first bad experience we've had at this service center and will likely be the last time we return to this dealership. More