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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

December 24, 2021

Khing is THE best! He is the reason I keep coming back for cars & service. More

by rororoyourboats
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khing Ly ******
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Dec 28, 2021 -

Swickard Toyota responded

Thank you for sharing your review! We will be sure to pass along your positive support to Khing!

December 24, 2021

Great customer service. Better than other Toyota dealerships. Communicative and friendly. Quick turnaround. Thank you More

by stats12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
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Dec 24, 2021 -

Swickard Toyota responded

Thank you for choosing Swickard Toyota! We greatly appreciate the positive review and its great to know you were happy with our service.

December 23, 2021

Good service. The website to schedule was not working properly so did require a phone call to set up. Service completed in time estimated. More

by lw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Dec 24, 2021 -

Swickard Toyota responded

Thank you for taking the time to leave us a review. We are sorry about the website not working properly, our specialist are in the process of fixing. Hope you have a wonderful holiday!

December 23, 2021

Can for standard service check, told it would take 90 minutes. At 2.5 hrs went to desk and to them I had to leave, please get my car. Got some attitude from service rep. More

by wgib365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Report | Print
Dec 24, 2021 -

Swickard Toyota responded

Your feedback is very valuable to us. We would like to apologize for our team member’s response, and we know how important your time is. Your feedback helps us to improve, and we are doing our best to improve daily.

December 23, 2021

Have been a client for a while. Have noticed a decline in their customer service over the last six months More

by edoneill34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
December 23, 2021

I have been a customer of this dealer ship for many years and will be for many more just keep up the good work More

by Kjwhiteley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Dec 23, 2021 -

Swickard Toyota responded

We are thrilled to have customers like you and look forward to serving you many more years in the future. Wishing you a wonderful holiday!

December 23, 2021

Very helpful and really convenient. They have prepared everything for me super fast. And they have great deals. Of course it will show in the future how reliable is the car we got. More

by smelinikos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hu and Arturo Quiroz
Report | Print
Dec 24, 2021 -

Swickard Toyota responded

We are so happy to hear you had such a positive experience during your time at Swickard Toyota! Glad everything went smoothly and you definitely got a reliable vehicle that you will love for many years to come. Happy Holidays!

December 23, 2021

The work was great ,good job ,my brake was great went for gasket for my car More

by mercewalk33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't get the name,the service advisor,Tyler ,and those that work I did not see ,.thanks
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Dec 23, 2021 -

Swickard Toyota responded

We are please to hear of your great overall experience during your service visit. Thank you for the terrific review!

December 23, 2021

The guy who check me out Branden is true professional and deserves more. 5 stars for him. I will come back due to him More

by bukharilaw786@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 23, 2021 -

Swickard Toyota responded

We are thankful for the feedback and happy to hear Brandon took very good care of you and your service needs. We look forward to seeing you again at your next visit.

December 23, 2021

Excellent customer service department with ready online appointments. Efficient intake and a nice lounge for waiting. More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Turner
Report | Print
Dec 23, 2021 -

Swickard Toyota responded

We are thankful for the wonderful 5-Star review! We’re delighted to learn that you found our online scheduling convenient and our lobby to be comfortable. Thank you for your nice feedback!

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