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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

November 24, 2021

Good service. Although wait time is a little bit too long, but good customer service by offering discount. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 24, 2021 -

Swickard Toyota responded

We are very thankful for your review. We know your time is very important and we are working daily to coordinate with our schedule department to help improve our customer wait time.

November 24, 2021

I’ve had really great experiences here before for maintenance appointments. However, this time around I waited about 15 min before someone came to check me in, and even then I had to ask someone to h More

by Zolabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam , Paul Chung
Nov 24, 2021 -

Swickard Toyota responded

Please accept our sincere apology for the poor reception when you arrived for your appointment. We are working with our new call center department to accommodate customers better regarding wait time and improve advisor’s communication when vehicle is ready.

November 24, 2021

Great customer care. Great experience. Niccolo is a great salesman. I'd definitely come back again. More

by Sandeepb724
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niccolo
November 23, 2021

This way a lot of time Weight about two hours But it’s OK it’s close to my house More

by Juan Lara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
He is fine good communication
November 23, 2021

They cleared out a blocked drain in the sunroof and fixed the problem of having the water swishing around when I would first drive after a good rain. They also fix two door locks for me, not cheap on that pa More

by daveC Dave C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylyn Depew
Nov 23, 2021 -

Swickard Toyota responded

Thank you Dave for this great 5-Star review! We are very pleased to hear of your great experience with our service team.

November 23, 2021

Alejandro was a great salesperson to work with. Vehicle even showed up a week early! Smooth process from first step into the dealer ship until driving off the lot. Already in love with my XSE RAV4! More

by Mackbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Farfan
Nov 24, 2021 -

Swickard Toyota responded

We are happy to hear of your fantastic experience with Alejandor! Your satisfaction is very important to us and we’re thrilled you love your new Rav4—Great Choice! Please contact us anytime if you have any questions or concerns that may arise. Thank you!

November 23, 2021

The staff I'd always top notch but was super disappointed that the want to charge $80 to put on my snow tires it used to be free since I bought my tires there. Also the web site does not wk to make an apt. S More

by christythuesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
November 23, 2021

Trustworthy dealership. King and his team always treat me kindly. I will continue coming here More

by Shelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King Lhi
Nov 24, 2021 -

Swickard Toyota responded

We appreciate the positive feedback! We’ll be sure to let Khing know he had a happy customer. We look forward to seeing you again!

November 22, 2021

Great customer service in the service department. The service manager went above and beyond and got mud out from under the hood of my 4runner after I took it adventuring during my 5k mile service. More

by Hbazzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew turner
Nov 23, 2021 -

Swickard Toyota responded

We’re delighted that your overall experience at Swickard Toyota was great! We appreciate you as our customer and look forward to seeing you at your next visit.

November 22, 2021

Customer service is an excellent.I liked the Toyota.I am very satisfied for my car.staffs help me if I need anything.good Servic.good care.appreciate.honestly.kindness.good respond.I do refer my friends to More

by Mayak90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and John , Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

Thank you so much for the positive words and leaving us a wonderful review! We look forward to seeing you again!

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