Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

Directions

By Type

1,617 Reviews of Swickard Toyota

November 11, 2021

The team at Swickard is efficient and dedicated! Charlie was able to find the exact car we wanted same day, while Arturo explained all the paperwork that was easy to understand! They even stay late to make More

by Mikayla1494
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Arturo, Paul Chung
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

We are incredibly grateful for the fantastic review Mikayla! It makes us happy to know you are completely satisfied with your purchase and knowing you had a great overall experience at Swickard Toyota. Thank you for being our customer and if you have any questions, please don’t hesitate to give us a call

November 11, 2021

Very friendly and helpful at times.The staff attend to your needs and enquiries promptly. More

by fedhafred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

Thank you very much for letting us know how we’re doing and leaving us a 5-Star review!

November 11, 2021

Couldn't have found a better guy who helped me with my periodic maintenance. Friendly, accommodating and nice. I'll be back. And if I need a new car I'll get it there More

by Pvtimz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I didn't get his name but he was Paul's associate. He was so attentive to my needs., Paul Chung
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

What wonderful words we like to hear! We are so delighted you had such a positive experience at our service department. We are here for you anytime and look forward to seeing you again. .

November 10, 2021

Great customer service from CaspianThank you He helped Great customer service from Caspian Thank you He helped me decide on what kind of tires I should get More

by La_farthing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

We are thankful for feedback and delighted to hear Caspian took care of your service needs and assisting you with your tire decision. Have a great day!

November 10, 2021

We bought our 2020 RAV from Magic (Swickard) Toyota. They are professional, helpful, and a beautiful dealership. A class act for sure! More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 10, 2021 -

Swickard Toyota responded

Hi Karen, Our goal is to make sure each customer has a positive overall experience and we are excited to hear you had an outstanding visit. We want to make sure you are completely satisfied before leaving our dealership. Thank you for your awesome review!

November 10, 2021

I was very impressed with the whole team that we worked with. We got honest and direct service and no hidden agendas. The service with swift and friendly. More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicollo and Michael.
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

Hi Andy, we love to hear of how your experience was during your service visit and we thank you for such a terrific review.

November 09, 2021

Promt service even unexpected. Excellent customer service from Caspian. Detailed list of service done and what else needs to be done. More

by luzmiji1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian 5 stars, Paul Chung
Report | Print
Nov 10, 2021 -

Swickard Toyota responded

We are so happy to hear of your experience with Caspian and making sure you had good communication of what was done to your vehicle—Thank you for your review!

November 09, 2021

Great service and timely response. Even when extremely busy the customer service response was excellent and professional More

by pakemac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 10, 2021 -

Swickard Toyota responded

Your positive review means a lot to us! We appreciate you taking the time to leave us such an outstanding review! Thank you for your patience during our busy service time and for sharing your wonderful experience.

November 09, 2021

The staff is knowledgeable, friendly and helpful. They don’t just sell the cars, they take the time to make sure the buyer gets a thorough overview of all the features before leaving the lot. I might not More

by Sfccf32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil and Nicolo were all that! Thank you for taking so much time to go over everything with me., Paul Chung
Report | Print
Nov 10, 2021 -

Swickard Toyota responded

Your satisfaction is very important to us and we take pride in knowing our customers are happy with their store experience in every aspect. We appreciate the kind words and we want to thank you for the 5-Star review! If you have any questions that may arise in the future, please contact us or stop by we’d be delighted to help.

November 09, 2021

Service center is not good.... i follow up and call after an hour and half for oil change...they never call when the car is ready for pick up. Whoever did the oil change in my car didn't even disinfect the More

by Gilda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Report | Print
Nov 10, 2021 -

Swickard Toyota responded

Thank you for your feedback Gilda! We apologize for the unpleasant experience during your service visit. We appreciate you bringing this to our attention. We know your time is valuable and we are looking for ways to improve so these things do not happen in the future.

1
...
107
108
109
...
162