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Swickard Toyota

Edmonds, WA

4.7
1,683 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,683 Reviews of Swickard Toyota

November 23, 2021

They cleared out a blocked drain in the sunroof and fixed the problem of having the water swishing around when I would first drive after a good rain. They also fix two door locks for me, not cheap on that pa More

by daveC Dave C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylyn Depew
Nov 23, 2021 -

Swickard Toyota responded

Thank you Dave for this great 5-Star review! We are very pleased to hear of your great experience with our service team.

November 23, 2021

Alejandro was a great salesperson to work with. Vehicle even showed up a week early! Smooth process from first step into the dealer ship until driving off the lot. Already in love with my XSE RAV4! More

by Mackbaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Farfan
Nov 24, 2021 -

Swickard Toyota responded

We are happy to hear of your fantastic experience with Alejandor! Your satisfaction is very important to us and we’re thrilled you love your new Rav4—Great Choice! Please contact us anytime if you have any questions or concerns that may arise. Thank you!

November 23, 2021

The staff I'd always top notch but was super disappointed that the want to charge $80 to put on my snow tires it used to be free since I bought my tires there. Also the web site does not wk to make an apt. S More

by christythuesen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
November 23, 2021

Trustworthy dealership. King and his team always treat me kindly. I will continue coming here More

by Shelb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
King Lhi
Nov 24, 2021 -

Swickard Toyota responded

We appreciate the positive feedback! We’ll be sure to let Khing know he had a happy customer. We look forward to seeing you again!

November 22, 2021

Great customer service in the service department. The service manager went above and beyond and got mud out from under the hood of my 4runner after I took it adventuring during my 5k mile service. More

by Hbazzzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew turner
Nov 23, 2021 -

Swickard Toyota responded

We’re delighted that your overall experience at Swickard Toyota was great! We appreciate you as our customer and look forward to seeing you at your next visit.

November 22, 2021

Customer service is an excellent.I liked the Toyota.I am very satisfied for my car.staffs help me if I need anything.good Servic.good care.appreciate.honestly.kindness.good respond.I do refer my friends to More

by Mayak90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew and John , Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

Thank you so much for the positive words and leaving us a wonderful review! We look forward to seeing you again!

November 22, 2021

Great, fast and friendly service. I appreciated the communication before and during my service appointment. More

by NP
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

We are incredibly grateful that you took the time out to leave us a 5-Star review! Thank you for sharing your experience with us!

November 22, 2021

It was the longest oil change I have ever had. At least the staff was friendly. More

by matthew.karvonen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

Thank you, Matthew, for leaving us feedback on your recent visit to our service department. We are truly sorry for the excessive wait time and we are doing our best to improve daily, so this won’t happen in the future.

November 21, 2021

Toyota dealership do a great job, and they are clean, organized also I trust their work and that is why I take my car to there, great job! More

by Mannydg.10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

We are very pleased to hear of your great experience with our service department. Your review means a lot to us! Thank you!

November 21, 2021

Customer service not great, didn’t put correct amount of oil. Techs not knowledgeable of how to change oil on various car makes. Did not put cover back on oil cover skid plates. Wheels scratched from tire r More

by Jopina7807
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

Thank you for writing a review. Your feedback is important to us and we apologize for the unhappy experience during your recent service appointment. We would like the opportunity to talk with you more of what exactly occurred. Please at your earliest convenience contact our Service Director, Kevin Nelson on his direct line at (425)608-4727 or email at Kevin.Nelson@Swickard.com. Thank you!

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