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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

November 07, 2021

Good service, but not clear upfront about pricing and miscommunications between the parts team and service team. More

by Flower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing
Nov 09, 2021 -

Swickard Toyota responded

Thank you for your feedback regarding your recent service visit. We apologize for any miscommunication and would like to learn more of what specifically happened. Please feel free to contact our Service Director, Kevin Nelson anytime with any concerns you may have at Kevin.Nelson@Swickard.com or direct extension is (425)608-4727.

November 06, 2021

The dealership is fine. My service writer, Brendan Hemminway, is amazing! Honest, friendly, and always has the service on time. More

by Hyphedutinator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hemminway
Nov 09, 2021 -

Swickard Toyota responded

Thank you for taking the time to write a nice review! We are pleased to hear Brandon was so helpful and took care of your service needs.

November 06, 2021

I had a great experience with Bryce, he went above and beyond and was very professional. More

by trudyjack2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce
Nov 09, 2021 -

Swickard Toyota responded

We value your feedback, and we are delighted to hear you had wonderful experience with Bryce. Please do hesitate to contact us if you have any questions that may come up in the future. -Thank You!

November 06, 2021

I love the driving garage so I don’t get wet. The check in is easy. The waiting room is nice. Rides are available if I want one. Nothing is done unless I ok it. More

by btoner28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 09, 2021 -

Swickard Toyota responded

We care to hear what are customers think and we thank you so much for taking the time to share your overall terrific experience at Swickard Toyota.

November 05, 2021

Service department was great- organized, friendly, efficient- Provided clear explanation of what was done and overall condition of vehicle- Did not try to upsell- More

by hassel63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Connell
Nov 08, 2021 -

Swickard Toyota responded

We are incredibly grateful for leaving us a 5-Star review! All of us at Swickard Toyota appreciate your business and thank you for the great feedback!

November 05, 2021

Alejandro Farfan was great! Wonderful experience. I came in for a simple oil change and walked out with my dream car More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Farfan
Nov 09, 2021 -

Swickard Toyota responded

Congratulation on your new dream car Jonathan! Your satisfaction is very important to us and if you have any question regarding your purchase please give us a call or stop by anytime. Thank you for sharing your great experience!

November 05, 2021

I am constantly impressed with the service department here. I went to Rodland a couple of times and had nothing but them trying to scam me. You guys are affordable and don’t try to convince me to have st More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler - service
Nov 08, 2021 -

Swickard Toyota responded

Thank you so much Brittany for giving us your take on how we are doing and providing us with such positive feedback. We’re happy to have you as our customer and we look forward to seeing you again.

November 05, 2021

In the past my windows were cleared and the front floor vacuumed. I miss that, More

by Con
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
November 05, 2021

Helped me with my tire that had a nail in Did a nice job ok More

by beth.aversa05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
November 04, 2021

Tyler was great, but the whole process was a headache. If it wasn’t for Tyler, my experience would’ve been different. More

by lee.danielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 05, 2021 -

Swickard Toyota responded

We are delighted to hear you had a great experience with Tyler and he was able to take care of you. Please don’t hesitate to reach out to our Service Director regarding your recent Service visit needs. We are here to help you with any concerns you may have. His direct number is (425)608-4727 or Kevin.Nelson@Swickard.com

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