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Swickard Toyota

Edmonds, WA

4.6
1,647 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,647 Reviews of Swickard Toyota

November 13, 2021

Found the Staff in Swickard Service to be thoughtful and capable, cheers to Tyler and Kevin - great work - Thank you More

by Orca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Liason and Kevin, Manager
Nov 16, 2021 -

Swickard Toyota responded

We are thankful for your wonderful review and happy to hear Kevin and Tyler took care of your service needs.

November 13, 2021

Edgar was a pleasure deal with. This young man is polite, knowledgable, and pays attention to detail when we mentioned our specific vehicle needs. He located another SUV on the lot that met our requirements More

by lescampbell@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 16, 2021 -

Swickard Toyota responded

Hi Les, we are so pleased to hear you had a great overall experience with our Swickard Sales Team! Our goal is to make sure you are completely satisfied with your new vehicle and if any question or concerns may arise, please contact us or stop in anytime. Thank you!

November 12, 2021

I would rate this dealer as just fair. On my last two trips, 4/2/21 and 11/12/21, the service department failed to complete all work as directed by me or procedures directed by Toyota. On 4/2/21, at the More

by Mark Pebbles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaylon Depew, Tyler Nein
November 12, 2021

The people I worked with were courteous, responsive and helpful. We feel comfortable taking our Toyota’s to Swickard knowing the service received is done right. More

by LR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t have names!
Nov 16, 2021 -

Swickard Toyota responded

We greatly appreciate your positive words and we count ourselves lucky for customers like you!

November 12, 2021

One time, great service, service checkin was quick and professional Fantastic facility and very friendly staff. More

by Dhestes_aia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 12, 2021 -

Swickard Toyota responded

Thank you so much for taking the time to share your experience at Swickard Toyota! Your positive words mean a lot to us and we’re happy to hear everything went well.

November 12, 2021

Efficient, thorough, convenient. Had vehicle serviced, able to drop off. Brandon did a great job at explaining what was done. More

by pruittpatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 12, 2021 -

Swickard Toyota responded

We’re so delighted to hear of your overall experience at Swickard Toyota was a 5-Star. We appreciate you our customer and thank you for leaving a review! Have a great weekend!

November 11, 2021

Very well organized and easy in and out for service. Delivered on the time they estimated. Courteous staff, ample waiting area. Good all around experience. More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Nov 12, 2021 -

Swickard Toyota responded

Hi Craig, we are so pleased to hear of your great overall experience during your service visit. We thank you for your positive review!

November 11, 2021

Staff are friendly and knowledgeable. They are flexible about appointment times which is important to us because we have to take a ferry to reach the dealership. Ferry schedules have been a mess these last More

by lak4curly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service techs
Nov 12, 2021 -

Swickard Toyota responded

We appreciate you taking the time to write a review. We know your time is extremely valuable, especially when you have to catch a ferry and we are diligently working to better our service wait times. -Thank you!

November 11, 2021

King and Brandon always do a fabulous job. Always on budget. Never have an issue More

by Steve.plancich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 12, 2021 -

Swickard Toyota responded

Thank you, Steve, for taking the time to leave us such an excellent rating! We’ll share the positive feedback with our two advisors-very much appreciated!

November 11, 2021

Professional transparent. It took 6 hours to do my maintenance and brakes. Long day needed free food More

by Floysgirl1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor and Sam, Paul Chung
Nov 12, 2021 -

Swickard Toyota responded

Thank you for leaving your feedback on how your service visit went. We apologize for your unpleasant experience. We know your time is very important and we are working on ways to improve our customer wait time.

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