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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

December 01, 2021

As a woman in a car place, there is a stereotypethat we As a woman in a car place, there is a stereotype that we do not know about cars and I feel sometimes this plays into how we are treated. I have had b More

by Intelligent Woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
King
December 01, 2021

Overall a positive experience. The dealership actually used my calendar to book the appointment (routine maintenance) which was awesome cause I'm busy as xxxx and kept forgetting to schedule. Only issue w More

by nathanwiggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 02, 2021 -

Swickard Toyota responded

Nathan, we are happy you are pleased with our scheduling process, especially when life gets so busy. We do apologize for the wait time and we’re trying to find ways to do better. Thank you for your review-we really appreciate it!

December 01, 2021

Process was very simple honest and straight forward. Gabriel and Tommy did everything they said to perfection. More

by tracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Hu
Dec 02, 2021 -

Swickard Toyota responded

Thank you so much Tracy! Your review means a lot to us. We are happy to hear your new car process went smoothly and our sales team took care of you.

November 30, 2021

Peter reached out to me within 30 min of me submitting an online request for more info, the whole test driving and purchasing process was streamlined, very happy with our new car! More

by HLiu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Chong
Dec 02, 2021 -

Swickard Toyota responded

We're delighted to know Peter quickly responded to your request and made sure the process went smoothly. Thank you for choosing Swickard Toyota! Hope you enjoy your awesome new car!

November 30, 2021

Courteous, efficient, and professional. Services were provided as expected and completed on time. I would recommend this service department. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 02, 2021 -

Swickard Toyota responded

Thanks Bob, we sincerely appreciate your thoughtful words and great review! Look forward to having you visit us again.

November 29, 2021

I came to them for my 5000 mile oil change and no problem making an appointment my service representative was Shaylon Depew He’s very courteous very knowledgeable it was a pleasure doing business with him More

by Hm7720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaylon Depew
Nov 30, 2021 -

Swickard Toyota responded

We are so delighted to hear of your experience with Shaylon and make sure you were taken care of with your service needs. Thank you for wonderful feedback!

November 29, 2021

This is the second time I had to remind service to fill my window washer fluid, why? Aren’t they supposed to check all fluids? What else are they forgetting that I don’t see? More

by Ddshubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
November 29, 2021

Khing Ly is good, friendly, helpful. Waiting time isn’t too long. Nice lobby. Recommend Khing Ly be advisor More

by Soeun Voun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khing Ly
Nov 30, 2021 -

Swickard Toyota responded

We are happy you had a good experience with your advisor Khing and that your service visit was a 5-Star!

November 29, 2021

Great experience with getting in quickly to have work completed. Appreciated the shuttle home while work completed. More

by D Webb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 30, 2021 -

Swickard Toyota responded

We are happy to learn of your pleasant experience during your service visit. Your positive review means a lot to us!

November 28, 2021

Easy to schedule. Friendly and efficient, especially for a weekend. Zachery was amazing and very detailed. More

by thehbgollas
Recommend Dealer
Yes
Employees Worked With
Zachery
Nov 29, 2021 -

Swickard Toyota responded

We are thankful for your feedback and delighted to hear Zachery took care of you well!

Nov 30, 2021 -

thehbgollas responded

Actually, Im hearing a noise that I haven't heard before that's most likely associated with the heating/ cooling system... can you help?

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