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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

November 03, 2021

From sales to service this dealership is always friendly and provides great customer service! They make you feel like a family here. More

by MTracy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ionel, john
Nov 05, 2021 -

Swickard Toyota responded

Thank you for the 5-Star review! We appreciate you and your business in every way.

November 03, 2021

Shaelynn was professional and considerate. He was thorough and knowledgeable. I appreciate his/his team’s assistance. More

by amberlmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaelynn
Nov 03, 2021 -

Swickard Toyota responded

Thank you Amber! We appreciate your feedback and taking the time to share your experience regarding your recent service visit..

November 02, 2021

I was disappointed to get back in my car after service and all the crap was still in my car….mat, plastic, etc. Shoddy! We’ve been customers at this dealership for years/bought 3 cars here but service i More

by janbclem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrew Turner
Nov 03, 2021 -

Swickard Toyota responded

Thank you for your feedback Jan and you are special to us. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention Please feel free to call me anytime, so I can speak with you personally regarding your concern, Kevin Nelson on my direct line at (425)608-4727.

November 02, 2021

Good service with friendly staff. Good communication with email and text messages. All service was completed well. More

by robb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 03, 2021 -

Swickard Toyota responded

Thank you so much Robb for this great 5-star review. We really appreciate your business and all of us here at Swickard Toyota look forward to seeing you at your next service visit.

November 02, 2021

Courteous staffs. This is my first visit at this location for oil change. Will be back. More

by Dandelion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

We really appreciate you being our customer and we’re here for you anytime. Thank you so much for your positive 5-Star review.

November 02, 2021

I liked everything about the dealership except the amount of time it took to get my 60,000 mile checkup. I brought my car in at 7am thinking if I was early I could get my car back sooner. Wrong. The servi More

by Kaarenkristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know anyone’s name
Nov 02, 2021 -

Swickard Toyota responded

Thank you for your review. We realize how important your time is and apologize for misinformation. We will improve at your next visit. Thank you!

November 02, 2021

My experience was very positive and the oil change service took less than 90 minutes! More

by Bona1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

Thank you Bona so much for your great review regarding your recent visit to Swickard Toyota.

November 02, 2021

It was my first visit to Swickard Toyota. I was treated quickly and courteously by the staff. They went above and beyond my expectations, and gave me my car back below my anticipated cost. Can’t ask for mo More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hemenway
Nov 03, 2021 -

Swickard Toyota responded

We are thrilled to hear your visit to Swickard Toyota was a positive experience. Thank you so much Deb for this 5-star review. We really appreciate you being a customer and we’re here for you anytime.

November 02, 2021

I bought my car 🚗 2016 Prius here and use it for all service. I used it for my previous 2006 Prius service as well (purchased elsewhere). I even buy my tires here. I’ve always been so pleased!! Tod More

by Lynnperrymail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I thought his name was Patrick. Tall thin dark hair
November 02, 2021

The service was exceptional. Caspian in particular was very professional, kind, and helped me get my tire repaired quickly and efficiently. Overall I was quite pleased with quality of service and my inter More

by kv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian —-
Nov 03, 2021 -

Swickard Toyota responded

We couldn't be happier to see you had a 5-Star experience, it's the best thing we could hope for! Your review means a lot to us. Thank you for choosing Swickard Toyota.

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