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Swickard Toyota

Edmonds, WA

4.6
1,617 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,617 Reviews of Swickard Toyota

November 02, 2021

Service was good. Love that they're open until 7. Clean show room and nice people. More

by Mclaned97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

Thank you for sharing your experience with us. We hope to see you again in the future.

November 02, 2021

Nice people. Good service. Convenient to my home.. All my cars are Toyota’s. That’s alll More

by Mickey536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

Mickey, we value your opinion and appreciate you taking time to leave a review. Thank you

November 01, 2021

Service was excellent, staff is knowledgeable & courteous. Estimate for service time was accurate. Well done! More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Paul Chung
Nov 01, 2021 -

Swickard Toyota responded

Bobbie, we are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you!

November 01, 2021

Called and left a message 3 times about a issue I needed addressed never received a call back. Finally on my 4th call I set up an appointment to get a 45k mile service and the issue looked at. The only thin More

by vlee420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Khing Ly
Nov 03, 2021 -

Swickard Toyota responded

Dear Vlee, We would like to apologize for your unhappy experience at Swickard Toyota. We would like to learn more about your specific situation and try to make things right. If you don’t mind, please call Kevin Nelson our service director on his direct line (425)608-4727 at your earliest convenience .We look forward to speaking with you and working on earning your business back.

November 01, 2021

Easy access, always able to accommodate my requests. Great support, services, and very friendly staff. More

by Nancy N
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 01, 2021 -

Swickard Toyota responded

Thank you so much Nancy for your 5-star review! We will share this with the service team to let them know to keep up the amazing work

November 01, 2021

Used to be my go to for my Toyota’s and purchased another Toyota because I loved the professional service team. However it’s like going to a fast food restaurant now and the left hand doesn’t know what the r More

by Justgb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon , Paul Chung
Nov 03, 2021 -

Swickard Toyota responded

Swickard Toyota always aims to deliver a great experience and we apologize for the lack of communication during your visit to our Service department. We appreciate you taking the time to bring this to our attention. We will use the feedback to help better us and to ensure we do better in the future. Thank You!

November 01, 2021

The only place I take my car since I’ve lived in WA. Very honest and helpful More

by nickmatalex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 01, 2021 -

nickmatalex responded

The only place I take my car since we lived in WA

November 01, 2021

Service is great. Easy to schedule, drop off and coordinate service. No waiting and attentive service. More

by Jmestonge13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 03, 2021 -

Swickard Toyota responded

We appreciate you taking the time to share your positive experience during your service visit. Thank You!

October 31, 2021

Great experience. Michael Bishop was very open an honest. We had no unanswered questions by the time we chose to buy. More

by greenovation
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 01, 2021 -

Swickard Toyota responded

Thanks for the 5-star review. The team at Swickard Toyota is thrilled you’re happy with your recent store visit.

October 31, 2021

Beeta was fantastic, and treated us right away. From greeting us at the door, bringing us water, and being so personable. Her and the manager, Ahmad, were kind, receptive, and willing to work with us. I More

by Alex Russo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Nov 01, 2021 -

Swickard Toyota responded

On behalf us all of us at Swickard Toyota I would like to thank you for sharing this great review about our store and employees! We are thrilled that you enjoyed your experience.

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