Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Swickard Toyota

Edmonds, WA

4.7
1,674 Reviews
Call Dealership (866) 858-1515

21300 Highway 99

Edmonds, WA

98026

Directions

By Type

1,674 Reviews of Swickard Toyota

November 15, 2021

Service good but since change in ownership customer service so-so. When you call, you’re calling a call center in Nevada. New computer system full of glitches. More

by jamie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khing
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Thank you Jamie for your feedback on how we’re doing at Swickard Toyota. We are working with our new call center department to accommodate customers better regarding wait time and continue to improve on our service customers overall experience to make it more positive.

November 15, 2021

Check in was great, check out was great but the time it took to complete the oil change was ridiculous. More

by brocky4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

We apologize about the wait time and are looking for ways to improve Thank you for writing a review—it’s much appreciated

November 14, 2021

Hands down best experience, from buying the car to just regular maintenance over time, great custumer service. 10 out 10 Thanks guys. More

by Alex.pisoni32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Thank you so much Alex for the positive words and leaving us a 5-Star review! We really appreciate you being our customer and look forward to seeing you in the future.

November 14, 2021

Andrew was great and so was the team! We had a smooth purchase experience and highly recommend. More

by Jamie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Thank you Jamie for sharing your review and we are delighted you had a wonderful experience with Andrew and the rest of the Swickard Team.

November 13, 2021

Mechanic Myung and service adviser Patrick ‘s service and kind explain was best. I deeply appreciate them. More

by Sukjong Paik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Myung Kang & Patrick Connel, Paul Chung
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Awesome to hear Patrick and Myung made sure you were taken care of and provided positive communication regarding your repair details. Thank you!

November 13, 2021

This dealership accepted to services my car even through I did have appointment. Thanks to the Toyota and the workers More

by vkiju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names, Paul Chung
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Great to hear you were taking care of and we appreciate your business Look forward to seeing you again !

November 13, 2021

Convenient and easy to schedule service. Took much longer than expected, wasn't updated promptly. More

by KathieL39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Thank you Kathie for letting us know how we’re doing. We apologize about the wait time and are looking for ways to improve.

November 13, 2021

Found the Staff in Swickard Service to be thoughtful and capable, cheers to Tyler and Kevin - great work - Thank you More

by Orca
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler, Liason and Kevin, Manager
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

We are thankful for your wonderful review and happy to hear Kevin and Tyler took care of your service needs.

November 13, 2021

Edgar was a pleasure deal with. This young man is polite, knowledgable, and pays attention to detail when we mentioned our specific vehicle needs. He located another SUV on the lot that met our requirements More

by lescampbell@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Nov 16, 2021 -

Swickard Toyota responded

Hi Les, we are so pleased to hear you had a great overall experience with our Swickard Sales Team! Our goal is to make sure you are completely satisfied with your new vehicle and if any question or concerns may arise, please contact us or stop in anytime. Thank you!

November 12, 2021

One time, great service, service checkin was quick and professional Fantastic facility and very friendly staff. More

by Dhestes_aia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Report | Print
Nov 12, 2021 -

Swickard Toyota responded

Thank you so much for taking the time to share your experience at Swickard Toyota! Your positive words mean a lot to us and we’re happy to hear everything went well.

1
...
111
112
113
...
168