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Swickard Toyota

Edmonds, WA

4.7
1,710 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,710 Reviews of Swickard Toyota

November 21, 2021

Great service hours availability and great service and service personnel. And in this case also had the tires I wanted in stock. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 22, 2021 -

Swickard Toyota responded

Thank you JW for the great review! We are delighted to hear you had a positive overall Service experience!

November 21, 2021

Was told it would take 2 hours, but needed up taking 5 hours. I called twice to check to see when my car would be done and they couldn’t reach the service advisor, and they would have them call me. I di More

by jjowen74
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Chung
Nov 22, 2021 -

Swickard Toyota responded

We appreciate the review and feedback. Please accept our apologies for the time and lack of communication regarding your vehicle. We thank you for your business and working on ways to better our customer service.

November 21, 2021

Fast Courteous service Caspian explained everything very well and let me know of anything I need to think of in the future More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caspian Catha
Nov 22, 2021 -

Swickard Toyota responded

We’re delighted to hear Caspian was very helpful. Thank you for coming in and we look forward to seeing you again!

November 20, 2021

Nicolo was the BEST EVER salesperson. I passed up getting this car less expensively in Puyallup because I wanted to support Nicolo as an outstanding salesperson. When going through the payment pro More

by Jeanne M
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NICOLO five+ stars
November 20, 2021

Swickard’s staff processed my oil changevquickly and efficiently even though the call center dropped my appointment. More

by Amy.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caspian Catcha
Nov 22, 2021 -

Swickard Toyota responded

Your positive comments are really appreciated and thank you for writing a review. We apologize for the appointment mess-up. Happy to see you were taken care of.

November 20, 2021

Magical! Very courteous and thoughtful! Mechanics were fast and efficient. I trust them with my Toyota, always!! Thank you!! More

by kalsia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 22, 2021 -

Swickard Toyota responded

Thank you so much for the upbeat review! We’re happy you had a great experience with our service team!

November 20, 2021

Great people and great service with a great location. It is my favorite dealership. Happy thanksgiving More

by Love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Nov 23, 2021 -

Swickard Toyota responded

We sincerely thank you for the the wonderful review and we are very happy your our customer! Happy Thanksgiving to you too!

November 19, 2021

We had a fantastic experience buying a car. Peter Chong made it one of the best and smoothest transactions ever. He was patient and knowledgeable helping us find the car and trim that worked for us. He was More

by Andyklee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Chong , Paul Chung
Nov 19, 2021 -

Swickard Toyota responded

Hi Andy, it’s wonderful to hear Peter was able to accommodate finding the right vehicle for you and made sure the process went smoothly. Our goal is to make sure you are happy with your purchase and if we can assist you with anything in the future please contact us anytime.

November 19, 2021

Well organized, and with a good service. They treat people really nice. Keep it up. More

by Sammy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina , Paul Chung
Nov 19, 2021 -

Swickard Toyota responded

Our dearest thanks Sammy for the thoughtful words and support!

November 19, 2021

Great service experience. Reasonably priced and very attentive. Fast and friendly, bill matched estimate that I was given. More

by Frankie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 19, 2021 -

Swickard Toyota responded

Thank you Frankie, for the outstanding review! -We greatly appreciate it!

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