
Swickard Toyota
Edmonds, WA
Filter Reviews by Keyword
By Type
1,617 Reviews of Swickard Toyota
Great dealer and great deal A nice guy name Matin was a Great dealer and great deal A nice guy name Matin was a great help to find my right car. He was very nice and helpful. Thank you Great dealer and great deal A nice guy name Matin was a great help to find my right car. He was very nice and helpful. Thank you More
Poor service and dishonest. Supper racist. Don't go there if you are Asian. Nisha was taking care of us,and she doesn't knowledge about the car. Everything I heard from her is "I am not sure, nothing I can d if you are Asian. Nisha was taking care of us,and she doesn't knowledge about the car. Everything I heard from her is "I am not sure, nothing I can do, let me double check with my manager", when she came back there is no answer. And she kept switching story to avoid that was her fault. Totally a liar. And the manager is super racist, so rude, like he (Keith is manager) never go to school and learns how to respect other people. This dealer is a liar and dishonest. Make sure you guys check every single thing before you guys sign the paper. The finance guy is Korea guy, and lie us about college grad, he said need to work full time after graduate to qualify for $500 off, but it is xxxxxxxxx. When we check on the website, it doesn't say that. That guy doesn't want to help and just make up the story. The whole system of this dealer is mess up with all the liar people, dishonest people, and rude. I don't recommend this dealer. If you really have to go to this dealer, avoid to talk to or deal with the Nisha sale, Keith manager. More
John Tomko Took Care of Me My wife and I bought a Sienna. The process was simple, no pressure. John Tomko took care of us with respect and we got the price we were looking for. My wife and I bought a Sienna. The process was simple, no pressure. John Tomko took care of us with respect and we got the price we were looking for. Win/Win. More
Took my sienna in for a annual oil change. Had a appointment made and was told it will be only 20-30 minutes. After a 2hr wait car still was not done. I asked what was going on and one of the staff appointment made and was told it will be only 20-30 minutes. After a 2hr wait car still was not done. I asked what was going on and one of the staff told me that for some reason the techs all went on lunch at the same time but they would have the car ready in 20mins. Another 45 minutes and I had to ask again because the car wasn't done. All in all I was there for 3 1/2 hrs for a 20min job. When I got home I found out the oil cover wasn't bolted and the flap was open. Horrible service by the techs there and staff. Take your business elsewhere. The staff are not well trained at their job. More
Friendly but Professional I found what I wanted, got the best service, and price. This is not my first and will not be my last vehicle from Magic Toyota. The sales and manage I found what I wanted, got the best service, and price. This is not my first and will not be my last vehicle from Magic Toyota. The sales and management team took great care in asking the right questions, this went a long way in helping me make the right decision. The whole process took a little over an hour to complete that was a big plus for me. More
GREAT SERVICE AND SALES I have been coming here for years.I have been buying and servicing my cars here. I appreciate Kevin Nelson and all the help he has offered over the ye I have been coming here for years.I have been buying and servicing my cars here. I appreciate Kevin Nelson and all the help he has offered over the years. Brandon and Khing are always so helpful. The parts guy Tim has always been very kind too, he put my windshield wipers on for me and changed the battery in my key. More
Terrible Service I had my Sienna serviced there. They installed a defective radiator that destroyed my transmission. It started at about 10 months but I didn't detect I had my Sienna serviced there. They installed a defective radiator that destroyed my transmission. It started at about 10 months but I didn't detect it until 13 months. They told me it was out of warranty and wouldn't do anything to help. It cost me another $6k to get the radiator fixed at a nearby auto place. I will never ever work with them again. Additionally, they were incredibly rude to my wife when she was in there trying to get the car serviced. Treated her like she knew nothing at all and always deferred to me. Simply terrible. More
Good Sales Expu Bought a new 2019 Camry hybrid. The whole sales experience was pleasant. I recommend Magic. Montana was knowledgeable of the product and what he didn’ Bought a new 2019 Camry hybrid. The whole sales experience was pleasant. I recommend Magic. Montana was knowledgeable of the product and what he didn’t know, got the answer immediately. Before the test drive he demonstrated the features of the vehicles I was interested in, and helped me make an informed decision. He’s a no pressure, first class professional, who made me a good deal. More
xxxxxxxx and con men!! Slick talking xxxxxxx using heavy sales pressure to move their crap, and once you've signed on the dotted line, later for you. I foolishly opted for Slick talking xxxxxxx using heavy sales pressure to move their crap, and once you've signed on the dotted line, later for you. I foolishly opted for the warranty but of course it doesn't cover the stereo which broke the first week I had the car. Everyone is rude. No one is helpful. More
Poor service I had to make 3 calls to schedule routine service and repair for a factory defect for a Toyota purchased last year. It seems no one can say they will I had to make 3 calls to schedule routine service and repair for a factory defect for a Toyota purchased last year. It seems no one can say they will have a rental care available for me. More