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Swickard Toyota

Edmonds, WA

4.7
1,647 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,647 Reviews of Swickard Toyota

July 20, 2021

July 15, 2921After an hour and 45 min. waiting, No one July 15, 2921 After an hour and 45 min. waiting, No one updated me or nothing was shown on the screen. When I approach the employee they did not know More

by asamie12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t have the name
June 09, 2021

My car came back, pulling to the right, an odometer number pushed in, and an oil leak. They didn't have the records there, and I'm lucky I kept hard copies over the years. They said I needed all the t More

by lorisong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
no names
May 19, 2021

Buy your Toyota elsewhereMy wife and I purchased a new Buy your Toyota elsewhere My wife and I purchased a new 2021 Highlander Platinum a few weeks ago. The sales experience was fairly typical, a lot of More

by jconradt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ahmad Alkabra
May 17, 2021

I traded in my 2017 Highlander for a 2020 Highlander I traded in my 2017 Highlander for a 2020 Highlander almost a year ago. During the trade, they offered to pay for the damaged windshield and the ext More

by Edgar
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Sales Manager
May 08, 2021

Extremely impolite and unprofessional service team you can ever encounter. Took my 2020 Camry Hybrid with less than 21k miles for check engine alert. I was told since the windshield was replaced the vehic More

by Mohammad T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
May 01, 2021

Disappointed to see these guys implementing additional dealer markups. Seems like a greedy tactic to place on their long time loyal customers. Not to customer centric. More

by MANG
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art
April 25, 2021

They gave me a fake online quote through truecar that was raised by $4k when I was on the showroom floor. They low-balled my trade-in value and I left after seeing that they weren't negotiating in good faith More

by crbybee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
April 21, 2021

Shaylon is an excellent customer service. He go extra mile to make you smile. We have been clients for over 10 years with Magic Toyota. Thank you! Shaylon and service department. More

by pedsoi32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon D
April 06, 2021

I purchased a Toyota Tacoma from Magic Toyota based on the "we fully inspect the vehicle" sales pitch. I took the truck in for the first (1st!) oil change. "We noticed your transmission fluid has a leak More

by steve.giboney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Taie
March 19, 2021

I visited Magic Toyota on 3/8 for a standard vehicle service on my 2017 Corolla. Upon my service my husband asked me to take a look at some crossovers as we were thinking to upgrade in the future but di More

by Summer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon and Alaura
Mar 22, 2021 -

Swickard Toyota responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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