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Swickard Toyota

Edmonds, WA

4.7
1,650 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,650 Reviews of Swickard Toyota

February 08, 2022

I was very happy with this dealership. Prompt service and clean pleasant waiting room. I would refer to other’s. More

by amymaesearight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 09, 2022 -

Swickard Toyota responded

We love reading your review Amy! Thank you so much for your support and confidence in Swickard Toyota. We thank you for being our customer! Have a terrific week!

February 08, 2022

Brandon H has taken care of me and my vehicle since I bought the car from here in 2014. I trust the work and know that I'm not being pushed into anything I don't need, and I will be taking my car here un More

by Joe.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hemenway
Feb 09, 2022 -

Swickard Toyota responded

Thank you Joe, for the great feedback and also being our long time customer! Brandon cares about his customers and it shows with your response. We look forward to serving you for many more years to come!

February 07, 2022

Great and friendly customer service. Quick maintenance Great and friendly customer service. Quick maintenance service and easy to book and appointment. Do great job!. More

by Mouchoumad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 08, 2022 -

Swickard Toyota responded

We are so happy you enjoyed your overall experience with us! Thank you for being our valued customer and it was a pleasure of serving you. Have a great Tuesday!

February 07, 2022

I arrived at 8:00 am for service, checked right in and within an hour and a half was called that my car was ready. Thank you, Swickard. One wish. It would be excellent if Swickard would take an extra f More

by Hikergirl6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaylon and brandon
Feb 08, 2022 -

Swickard Toyota responded

We appreciate the time you took to write your great review! We strive to make sure our customers leave happy and we thank you for the constructive feedback to help us improve. Thank you for choosing Swickard Toyota!

February 06, 2022

They supposed to get rental car but they didn't. and they didn't call one thy get the parts ,!!!! More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No name I remember
Feb 07, 2022 -

Swickard Toyota responded

Bob, thank you for your feedback. We apologize for any inconvenience this has caused you and sincerely appreciate you bringing this to our attention. Please reach out to our service director, Kevin Nelson at (425)608-4727 or email Kevin.Nelson@Swickard.com so we can make thing right. Thank you

February 06, 2022

This dealership is nice and clean with friendly staff. Although it’s far from where we live, we still chose Swickard because of their great customer service. I would like to give special thanks to Antonio More

by erroljayangeles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Remoroza 5 stars
Feb 07, 2022 -

Swickard Toyota responded

We are thrilled to hear that you had such a positive experience during your sales visit. We’re happy to know Antonio made sure the process went smoothly and provided you with excellent customer service. Please come visit us again if we could be of any further assistance. Have fun in your new Sienna!

February 05, 2022

They were friendly and helpful, checked my service records to get me what I needed and not more, and hard the car ready when promised. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Feb 07, 2022 -

Swickard Toyota responded

Mark, we are grateful for the awesome review! It means a lot to us knowing our customers are happy with their service experience. We look forward to seeing you again!

February 05, 2022

Excellent, friendly, service from the initial greeting until the time I drove off the lot with my new car. More

by JC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Nelson, Nicolo from sales, Steve from finance
Feb 07, 2022 -

Swickard Toyota responded

JC, we are so delighted to learn of your excellent experience with our sales team. Our goal here at Swickard Toyota is to make sure our customers have an overall positive experience and your feedback encourages us to keep aiming high! Hope you have a wonderful week and enjoy your awesome new car!

February 05, 2022

My experience was vey good. Easy-going and quick. I would be happy to do business with them again. More

by dawsonrene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vivanh Dinh
Feb 07, 2022 -

Swickard Toyota responded

Thank you for giving us the opportunity to serve you. We appreciate your business and the confidence you have placed in us. Please come visit us again! Enjoy your new vehicle!

February 05, 2022

This dealership charged a premium above asking price. They’ve chosen greed over taking care of their customer. I was willing to pay asking price and they came back above asking price. My car didn’t have More

by gejumper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff
Feb 07, 2022 -

Swickard Toyota responded

Thank you for sharing your experience with us. It’s hard for us to hear that you had a negative experience while visiting our sales department, as we always do our best to provide our customers with the best support possible. We do care about you as our customer and would like the chance to speak with you regarding this matter. Please don’t hesitate to contact me anytime at Paul.Chung@Swickard.com Thank You! Paul Chung, General Manager.

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