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Swickard Toyota

Edmonds, WA

4.6
1,640 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,640 Reviews of Swickard Toyota

December 18, 2021

Long time dealership in the area, dependable. Alejandro & Mark are very personable people & a great asset to this dealership. I was shocked about the PWC executive shield charge & the vehicle only having More

by Frank Teranishi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro & Mark
Dec 20, 2021 -

Swickard Toyota responded

We value you as our customer and thrilled to learn that Alejandro and Mark took very good care of you and made sure your process was smooth. We will be sure to share this with them. Have a wonderful holiday!

December 17, 2021

Had an appointment at 8:00 and they had me out by 8:50. Patrick was phenomenal and very professional. Love this dealership more than any other Toyota dealership I have ever had. Absolute 5 star experience More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick , Paul Chung
Dec 17, 2021 -

Swickard Toyota responded

Thank you for the wonderful review, Brian! Happy to hear Patrick took great care of your service needs, we’ll be sure to pass this along to him. We are very fortunate to have customers like you! Looks like will have a partnership for years to come. Happy Holidays to you!

December 17, 2021

I love there service. There are friendly and wonderful I love there service. There are friendly and wonderful working with customers. I will go back there. More

by Cyrus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 20, 2021 -

Swickard Toyota responded

Thank you so much Cyrus, for providing us with such a wonderful review. Makes us happy to know your pleased with our service team and it sounds like they took very good care of you. Wishing you a Happy Holiday!

December 16, 2021

The dealer reached out to me within the hour I inquired about my 4 runner and stayed late that night to make sure I got the vehicle. John gave me updates during his weekend and made sure the day I showed u More

by Candy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tomko
Dec 17, 2021 -

Swickard Toyota responded

Thank you Candy, for sharing the great review! Our goal is to make sure you have a pleasant and hassle-free experience. We are delighted John and our sales team made sure you were taken care of. Congratulations on your new awesome 4-Runner!

December 16, 2021

Great service and reasonable waiting time. My service manager was a great guy. I love it!! More

by Yfesseha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandan
Dec 17, 2021 -

Swickard Toyota responded

We are delighted to hear your overall experience was a 5-Star! Thanks so much for sharing!

December 16, 2021

Bad customer service, long wait and the advisors don't care who comes first. They only care their business even they talk to you in a proper way More

by Henok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Paul Chung
Dec 17, 2021 -

Swickard Toyota responded

We value your opinion and feedback. We apology for the poor customer service you experience. We’ll use this as a learning tool for the future. Thank you!

December 16, 2021

Friendly team, good service, finished my work before they promised. They are a very easy organization to work with. More

by Bradj1001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the people u worked with.
Dec 17, 2021 -

Swickard Toyota responded

Great to hear about your positive experience! We appreciate your business and we’re thankful to have you as our customer.

December 15, 2021

I always get great customer service at this location. Also it's a nice, brand new facility so that's a bonus. I just wish they would remind me to ask for a car wash voucher or offer one.. since I can nev More

by The Only Monita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick (service)
Dec 16, 2021 -

Swickard Toyota responded

We’re glad you visited us for your service needs. We are happy to learn you had an enjoyable experience. Thank you for the great review!

December 15, 2021

Brandon is always available to make sure we are taken care of! Very pleased with the service team. Will highly recommend this team. More

by David Higbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Dec 16, 2021 -

Swickard Toyota responded

Thanks so much David for the awesome rating! We are thrilled to know Brandon and the team made sure your service needs were completely taken care of. We appreciate you sharing this positive experience about Swickard Toyota.

December 15, 2021

I used to do maintenance since I had Toyota RAV4 2008 . It was great experience and everything with quick and very professional. Didn’t take that long . This time I do the same oil change , tires rotation More

by Bebenguyen75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know the name
Dec 16, 2021 -

Swickard Toyota responded

Your review means a lot to us and feedback from you is valuable as it helps us improve in the future. We’re sorry for the extra wait time and we are working on improving. Hope you have a splendid day!

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