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Swickard Toyota

Edmonds, WA

4.6
1,640 Reviews

21300 Highway 99

Edmonds, WA

98026

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1,640 Reviews of Swickard Toyota

December 11, 2021

Michael Bishop helped me get a vehicle in just a few days, amid this shortage, he doesn't pressure customers to buy anything, he keeps tracking inventory for customers and notifying the customer as soo More

by Scarlett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael bishop , Paul Chung
Dec 13, 2021 -

Swickard Toyota responded

We love to hear from wonderful customers like you. We are delighted to that you had an excellent rapport with Michael and our sales team. It makes us happy to see you happy! Thank you!

December 11, 2021

Great customer service! Alejandro Farfan was super informative and helpful! Super friendly and ensured to answer all of our questions! We are excited to drive our new car, thanks to Alejandro!! Thank More

by Alexgomez31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Farfan
Dec 13, 2021 -

Swickard Toyota responded

Congratulations on your new vehicle! Wonderful to hear of your terrific experience! Thank you for sharing!

December 10, 2021

Helpful, and listened to my concerns around new car feature. They had it checked out and it was functioning as designed More

by Schuldtze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 13, 2021 -

Swickard Toyota responded

Happy to hear of your positive experience with our sales team. We look forward to servicing you in the future.

December 10, 2021

The salesman was very nice and helpful in pointing out different features of the cars as well as answering any questions that my daughter and I had. I appreciate the effort he made to satisfy the best car More

by jude
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Li, Paul Chung
Dec 13, 2021 -

Swickard Toyota responded

Thank you Jude! We’re delighted to know all went well while purchasing your new vehicle and your questions were answered. Please reach out to us anytime if anything arises in the future. Thank you for your business!

December 10, 2021

Excellent experience from A-to-Z, from the greeting to the estimate of time it would take for the service call. Technician was professional and courteous throughout the interaction. More

by Murfy5828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caspian Catha
Dec 13, 2021 -

Swickard Toyota responded

Thank you! We really appreciate you taking the time out to share your experience with us. Have a wonderful week!

December 10, 2021

Nobody I’ve talked to at this dealership follows through with what we’ve discussed. From appraising my vehicle, to replacing my horn. Since I traveled two hours to find a better dealership, highly disappo More

by bevstapf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Martin, for one
Dec 13, 2021 -

Swickard Toyota responded

I would like to apologize for your poor experience at Swickard Toyota. I would like to learn more about your specific situation and try to resolve the best way possible. Please, at your earliest convivence contact me at Paul.Chung@Swickard.com Thank you Paul Chung, General Manager.

Dec 27, 2021 -

bevstapf responded

Just seeing your email response because it went to my junk file. I had this appointment BEV STAPF, Thank you for scheduling an appointment with Swickard Toyota. We look forward to servicing your 2018 Toyota Sequoia on 12/03/2021 at 7:45 AM. Appointment Details: BEV STAPF 211 S JACOB MILLER RD PORT TOWSEND WA 98368 3603795355 Requested Services: General Service Request - 1. Oil Change 2. Transmission service 3. Fix horn. This has been fixed under warranty in the past. Keeps blowing the fuse Appointment: Friday, 12/03/2021 at 7:45 AM Advisor: Patrick Connell If you have any questions, please contact us at (425) 775-4422. Review or modify your appointment. We look forward to serving you! Sincerely, Patrick Connell, patrick.connell@swickard.com Swickard Toyota Dealership Address: 21300 Highway 99 Edmonds WA 98026 I’ve been waiting for a phone call to replace my horn since December 6th. Today is December 27th.

December 10, 2021

Efficient and thorough in my oil change appointment. Would go again for my next visit More

by endowayne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 13, 2021 -

Swickard Toyota responded

Thank you for the great review! We count ourselves lucky for customers like you. We look forward to working with you again in the future.

December 10, 2021

Always on time and courteous. I appreciate the professional staff in the entire service department. Keep it up. More

by gtmretired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 13, 2021 -

Swickard Toyota responded

We are incredibly grateful for the wonderful 5-Star review! The team here at Swickard Toyota are thankful for the great customers like you!

December 10, 2021

Very friendly and professional and told me what kinds of services it will be performed in timely manner. More

by Chong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schloy
Dec 13, 2021 -

Swickard Toyota responded

We really appreciate you being our customer Chong! Glad to hear our service team took care of your needs.

December 09, 2021

As always my experience with the service department was quick and easy. Everyone was efficient, courteous, and efficient. More

by Paul.harden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Chung
Dec 09, 2021 -

Swickard Toyota responded

We are grateful for you as our customer and we certainly appreciate you taking time to leave us such a heartfelt review. We’ll make sure to share your positive words with our team.

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