Tamaroff Honda

Excellent Service. Dave was very friendly and explained all the work to be done patiently. He also cleared all the questions I asked. Tamaroff also delivered my vehicle earlier than the expected delivery all the work to be done patiently. He also cleared all the questions I asked. Tamaroff also delivered my vehicle earlier than the expected delivery date. Overall very good experience. More

This visit was better, but I'm still on the fence about the service department. Every visit always results in me being up sold services that I've already had done recently. Trust in becoming an issue about the service department. Every visit always results in me being up sold services that I've already had done recently. Trust in becoming an issue. More

The best service department around! Everyone was very courteous, helpful and quick!!! Great first time buyer / service experience. Would definitely reccommend this dealership to everyone! courteous, helpful and quick!!! Great first time buyer / service experience. Would definitely reccommend this dealership to everyone! More

Sean has been follow up with me all the time. He answered all my questions. He's willing to give me the price that he believes is hard to beat, that my many other dealers refused to do so. That's the reason all my questions. He's willing to give me the price that he believes is hard to beat, that my many other dealers refused to do so. That's the reason I purchased the car from him. More

I was just looking around and really not planning of getting a new car that day. But I met Paul Kulesh who was the salesperson who helped us few months ago when my nephew leased a Honda Civic. He offere getting a new car that day. But I met Paul Kulesh who was the salesperson who helped us few months ago when my nephew leased a Honda Civic. He offered me to drive test a CRV which I was thinking of trading my Pilot 2003. He did a good job of expediting the trade in and went home with a new car. I would recommend him to anyone who wish to buy/lease a car. Very efficient salesman. More

The service was fast and efficient. The service advisor went over recommendations. I wanted to wait for the oil change. Prior to the service being performed, the service advisor advise the heat was not wo went over recommendations. I wanted to wait for the oil change. Prior to the service being performed, the service advisor advise the heat was not working in the waiting room, however, they had heaters. I felt that was a nice gesture. Also, people don't think it's important, but I appreciate the cleanliness of the waiting room and service bay. More

Matthew understood the issue I was having with my CRV with a noise I heard when braking, troubleshooted the problem with resolve of replacing front brake pads and turning rotors. The reason for the tw with a noise I heard when braking, troubleshooted the problem with resolve of replacing front brake pads and turning rotors. The reason for the two 'great' ratings were because I learned that Tamaroff only provides courses shuttle within a 10 mile radius of dealership. I live 17 miles away and have no other means of being picked up and coming back to retrieve my vehicle. Had the shuttle service been available I wouldn't have had to spend over 4 hours waiting at the dealership. Since this seems to be the dealership's policy, I may have to rethink servicing my car at Tamaroff since I live within the 10 mile radius of two other dealerships, Page of Bloomfield offers courtesy shuttle within 15 miles for either drop off and/or pickup. The shuttle service could be the dealbreaker as to where I have my car serviced. I bought my car at Tamaroff and have tried to remain true to them for service. The quality of the service in the past has ranked very high - service in not an issue. Chris, you have worked with me on issues with a positive resolve in the past that has been very appreciative. Customer service ranks 'great' - it's just the courtesy shuttle that is an issue. As you can see - to continue using Tamaroff I have to drive further (at least 10 miles each way) and having to stay on site for any kind of service resulting in more of my time. Not sure I want to continue this practice. I appreciate the courtesy shuttle to Star Deli to get lunch while I waited. Thank you. More

It was such a wonderful experience. everyone was so helpful. they explained everything that would be done to my car. they called me when it was ready. helpful. they explained everything that would be done to my car. they called me when it was ready. More

Service representative, Matt, explained what maintenance services I needed. When I returned to get my vehicle , he explained line by line what had been done. services I needed. When I returned to get my vehicle , he explained line by line what had been done. More

I have spent close to ten thousands of dollars if not more at Tamaroff Honda from Bodywork to service since I purchased my Honda from Ferndale. Unfortunately I had a lot of barriers during my last two ex more at Tamaroff Honda from Bodywork to service since I purchased my Honda from Ferndale. Unfortunately I had a lot of barriers during my last two experiences with Tamaroff. I expected to be able to get a ride using the shuttle back-and-forth to work even if it exceeded the 10 mile limit due to my customer loyalty. Previously employees were very helpful and service-oriented with allowing this to occur. It is very disheartening that I get my car serviced regularly and I no longer am allowed to get a ride to work. I was told to find a dealership closer to my job in order to get my car serviced. Tameroff is very convenient because it's close to where I live but now I'm going to have to make other arrangements since I can't be accommodated. I would hope Tamaroff will reconsider this policy however if they can't accommodate me I will have to take my business elsewhere. Another question I'm curious about is why I was charged for two half hours of labor and my car was completed in less than 45 minutes. Honda should really consider providing loaners for cars being served over an extended period of time. Shekenia Mann More