Tameron Honda
Birmingham, AL
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Excellent service. Less than one hour in and out. Kept me informed on the progress of my needed service. The price is a little high but worth it for good work. informed on the progress of my needed service. The price is a little high but worth it for good work. More
I went in for my car serviced and one of the service people introduced to Mary Elizabeth my saleperson. I felt relaxed , confident and safe while we were together. people introduced to Mary Elizabeth my saleperson. I felt relaxed , confident and safe while we were together. More
The online “pre approvals” and “quotes” are gimmicks. This needs to be worked on as it gives a negative impression. I arrived assuming I had all the paperwork initiated or squared away only to find no on This needs to be worked on as it gives a negative impression. I arrived assuming I had all the paperwork initiated or squared away only to find no one know who I was or to be expecting me despite the appointment I’d made. Fortunately, Brandon Nelson was great to work with and was patient and genuine and diligent, staying well over his time to leave to help see me through the process. More
The service department took care of my concerns. Very pleased with Brad who was great with my service needs. Wouldn't take my vehicle anywhere else for service. pleased with Brad who was great with my service needs. Wouldn't take my vehicle anywhere else for service. More
Sales Mgr. Billy Sun made this deal happen. He provided me best pricing without Lots of negotiation hassle. This is my 2nd vehicle purchase from him. Brooklin did a fabulous job of hand-holding me throug me best pricing without Lots of negotiation hassle. This is my 2nd vehicle purchase from him. Brooklin did a fabulous job of hand-holding me through the transaction onsite. George Adams provided very good follow-up for Billy. It still took a lot of time onsite, but it was worth the good pricing. More
Collin was outstanding! He was professional and courteous. Collin was engaging and we all enjoyed visiting with him as we waited. Everyone at the dealership that we dealt with was great. 10/10 courteous. Collin was engaging and we all enjoyed visiting with him as we waited. Everyone at the dealership that we dealt with was great. 10/10 More
Erique Johnson in sales was easy to work with and very helpful. He went on 2 test drives with me and was a pleasure to work with. My big issue was with Seth Starnes in finance...he was absolutely horrible helpful. He went on 2 test drives with me and was a pleasure to work with. My big issue was with Seth Starnes in finance...he was absolutely horrible. He presented the extended warranty and gap coverage options to my wife and me...without even offering a “none of the above” option. When I asked him to please move on since we were not interested in any additional warranties, he turned into a rude jerk who seemed offended that I didn’t want to add anything additional to our loan payment. I assume these are the traditional playbook tactics used to up-sell but it’s really an outdated technique that does not lead to repeat business. It’s unfortunate because we had a pleasant experience until we walked into Seth’s finance “office”. More
I enjoyed quick service, polite people, great waiting area with refreshments. Highly recommended -I especially appreciated the help of the service manager, answering many questions I had. area with refreshments. Highly recommended -I especially appreciated the help of the service manager, answering many questions I had. More
Went in for a scheduled oil change. Pulled in and immediately someone greeted me and got my car signed in. The waiting room was great, I worked while I waited. immediately someone greeted me and got my car signed in. The waiting room was great, I worked while I waited. More
4.75 would be more accurate. Detractors were a secondary sales team member trying to sell add ons, and Sales mgr as I was leaving. sales team member trying to sell add ons, and Sales mgr as I was leaving. More