Tameron Hyundai - Service Center

Service department done a good job, little slow! Tried to buy my palisades at tameron, salesman was knowledgeable but floor manager was very pushy and acted like he was forcing car on me to purchase Tried to buy my palisades at tameron, salesman was knowledgeable but floor manager was very pushy and acted like he was forcing car on me to purchase it! Don’t like that kind of stuff, my decision to get what I want and look at what I want on lot instead of signing papers and having car delivered to me! More

Matt Austin is one of the worst Service Department representatives that I have ever interacted with. He never showed one ounce of compassion or empathy. He never once apologized or tried to make the s representatives that I have ever interacted with. He never showed one ounce of compassion or empathy. He never once apologized or tried to make the situation better (only worse). He has no communication or people skills. He would not look up from the computer to speak to us and would not respond to our numerous phone calls. He would only communicate through text message with very vague and unclear responses. We tried multiple times to speak on the phone with him and never received clarification on anything. He inconvenienced me and my family multiple times. We never once received any sort of apology from anyone. The manager, Joe, also was very rude. He also did not help to come up with any solutions. We were belittled by both Joe and Matt Austin. Hyundai has incorrectly painted there cars and will fix your car BUT they will only do it one issues at a time instead of repainting your whole car at once. They also will not provide a loaner despite it being their fault. We were told we would get our car back in 4-6 business days but that was not true. When we initially dropped the car off we were assured that we would be updated on the status of the car throughout the week and we never once heard from Matt despite our numerous phone calls. Matt also lied to his manger Joe about not receiving the messages. I only know this because a few minutes later he admitted to getting the messages! The whole situation was handled very poorly. Hyundai seriously needs to consider sending there employees to a communication and customer More

Excellent service. Knowledgeable workers. Was about forty five minutes early. Service with a huge smile. Knowledgeable workers. Was about forty five minutes early. Service with a huge smile. More

Very good prompt service. Requiring me to write 15 words is asinine, this gets a 0. Requiring me to write 15 words is asinine, this gets a 0. More

Stayed in communication with me the entire process. Everyone very cordial and accommodating. Took care of loaner car to use while car was being worked on. Entire dealership very friendly. Customer s Everyone very cordial and accommodating. Took care of loaner car to use while car was being worked on. Entire dealership very friendly. Customer service is great! More

From making the appointment, to the completion of my service, the customer service was unmatched! I will be back! service, the customer service was unmatched! I will be back! More

My service is always exceptional. No wait, courteous, professional and informative. Thank you so very much Tameron Hyundai! No wait, courteous, professional and informative. Thank you so very much Tameron Hyundai! More

Clean, professional, willing to listen, observant, helpful, B.C. has proven himself to be trustworthy and honest. helpful, B.C. has proven himself to be trustworthy and honest. More

Took a little longer than I was expecting, but service advisor was outstanding (Stephen Ranelli) and the waiting area was incredibly clean, comfortable and spacious. Hot chick fil-a chicken biscuits were advisor was outstanding (Stephen Ranelli) and the waiting area was incredibly clean, comfortable and spacious. Hot chick fil-a chicken biscuits were the icing on the cake. More

Called and scheduled appt. They actually had one for the next day. Pulled into dealership and was greeted immediately. Was given an estimation of 1 hour for service. Pulled out They actually had one for the next day. Pulled into dealership and was greeted immediately. Was given an estimation of 1 hour for service. Pulled out of dealership in 35 minutes. That's my idea of good service. More