Christy Higginbotham

Everyone at the dealership greeted me with a warm welcome was very friendly, courteous, and helpful delivered. Great service. welcome was very friendly, courteous, and helpful delivered. Great service. More

by ewill54 Verified Customer Verified Customer

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This dealership is hit or miss. Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was Especially the service department. I called to make an appointment for the "free oil change and tire rotation" because my car indicated that it was time. I clearly told the person making the appointment that my car was at 28,530 so she made me an appointment. When I showed up the service person said your sticker says 30k so we can't do the service. I told him I took off of work for this appointment so he conceded and said ok it will be 1 hour for the service. They also did a recommended service of some type of flush for the fuel system which was $260. I did approve them to do it and for that cost but over 1 1/2 hours later it was done. If this wasn't free I wouldn't come back. I won't be doing any of the additional services here though. More

by LAUDY Verified Customer Verified Customer

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Fastest time I hsve ever had in changing my oil. Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, Usually it takes hours and often other people are finished before me even if they came after. One thing I do not like is how every time I come in, I am told I need to buy this for my car to keep up performance. It is only 4.5 years old. The last time I came in I had a rude person working with me. I am a customer, a woman and 71 years old. I was akways tsught to respect my elders by my parents. Because of thst and long wait times, I have gone to Serra the last three or maybe four times I have had my oil changed even though alot further from my home. Treated very nice there, even wrote a text saying so to manager. Again, I left yoyr dealership with a list of things I needed to buy for my car besides the tire quote I asked for. Tire quote was cheaper than Serra so I may come back to purchase those. I am going to get more quoted from other places also though. David was ok, but nothing special in nice department, but he did get me out quick today. I got to my appointment on time but was left waiting in my car 15+ minutes while only one other car in line and several servicemen at computers. Sorry to sound so negative. I bought my car at ur dealership and am planning to buy a new car within the next year, I even looked at some of the new models whike I was there. More

by ANGIETIDWELL Verified Customer Verified Customer

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Beautiful. Streamlined. Modern. Comfortable The atmosphere was was very nice and had a very chill vibe. Provided EXCELLENT snacks and beverages. Top notch. Streamlined. Modern. Comfortable The atmosphere was was very nice and had a very chill vibe. Provided EXCELLENT snacks and beverages. Top notch. More

by SIZZLEKAYAK Verified Customer Verified Customer

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Regarding the service department, you as well as your reservation time will be treated with respect; but as far as confidence in the actual service expertise, and respect to you with regards to the exper reservation time will be treated with respect; but as far as confidence in the actual service expertise, and respect to you with regards to the experience of having issues resolved correctly, I find Tameron severely lacking. After losing functionality in the right-hand steering wheel controls of my 2013 Veloster, I did quite a bit of research amongst the experiences of other owners and determined that the issue was probably due to a clockspring issue; and with a 10 year old Hyundai, that seemed to be a reasonable cause, or at the very least a reasonable troubleshooting start. Took the car in, there was significant back-and-forth and inquiry about the issue (possibly due to the dealership not wanting to cover the cost of the replacement as part of an ongoing service bulletin), and it was finally determined that the issue was due to a bad controls switch. $800+ later (!), the switch is replaced, the right-hand controls work again for a few days, then once again the issues return. My initial ask was to have the clockspring replaced, which would have been a significant cost, but would probably have covered the issue. Instead, I spent (probably) an equal amount of money for what essentially resulted in a very expensive band-aid; and at this point, I refuse to return to have a new round of speculation conducted re: the underlying issue, with 0 guarantee of its accuracy, at additional expense to me. Bottom line - if you have the capacity, please consider performing work like this on your own (there are great resources online). If you don't, I highly suggest finding any place other than a dealership to perform the work - the due diligence with such large businesses just isn't there, and that statement absolutely includes Tameron Hyundai. Disappointing to say the least. More

by KC Verified Customer Verified Customer

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