Tamiami Hyundai - Service Center

I purchased a 2024 ionic five all electric beginning of January. I traded in a Tesla model 3 that I had been driving for four+ years. Let me start by saying I never ever had a problem charging my Tesla at January. I traded in a Tesla model 3 that I had been driving for four+ years. Let me start by saying I never ever had a problem charging my Tesla at any Tesla charging station. I obviously would not have bought another EV had I not had a good and safe experience. I drove from Florida to North Carolina and more than 90% of the charging stations that were on my route would not charge my car the point that because the weather was so bitterly cold. I I am aware that EV vehicles drain much faster in the cold weather. That said, when you pull into what is supposed to be a compatible charging station and it doesn’t work it becomes unsafe and a terrible experience. Especially when you have two 60+ woman in the car. we were able to get into a hotel only to have to have to have my car towed to the nearest Hyundai dealership, knowing that their charger will be compatible. This dealership only wanted to wipe their hands of the issue. They did send me which I have not received yet an adapter that they tell me will rectify the problem. Well then my question is how do you sell a car to anyone knowing that a certain adapter needs to be used in order for it to work in 80+ percent of the charging stations? It’s disgraceful and the way they’ve washed their hands of it and said deal with Hyundai and the owner Joy Zellerman, we sent you an adapter, don’t call our dealership again and that I’m not charging it correctly… It’s just a ridiculous response and just bad business. There are many other dealerships to choose from. Go to one that is respectful, honest and really does show that they care about their clients. More

Terrible communication on the work to be completed and timeline for completion. Asked for a follow up call before completing this. I call and never received a call back. Very disappointed in this visit! timeline for completion. Asked for a follow up call before completing this. I call and never received a call back. Very disappointed in this visit! More

The service department process is designed to be very professional and thorough when dealing with its customers. professional and thorough when dealing with its customers. More

My buying experience was very pleasant and efficient. Everyone was professional, knowledgeable and very helpful. Everyone was professional, knowledgeable and very helpful. More

Good job but it took a lot longer than I expected. Otherwise all good. Thanks. Otherwise all good. Thanks. More

Excellent service support! Very friendly staff- Jamie is an awesome tech calling out what is going to be done on the car, and very prompt to follow up! Very friendly staff- Jamie is an awesome tech calling out what is going to be done on the car, and very prompt to follow up! More

Thank you joshua for a good experience. He made the visit better and more timely He made the visit better and more timely More

Excellent customer service and great on time delivery. Service agent was knowledgeable and courteous. She was helpful. Service agent was knowledgeable and courteous. She was helpful. More

Had 2:30 appointment for oil change. Arrived at 2:10 and checked in. Used waiting room until 3:45 saw my car sitting outside. When I asked if it was finished, was told they were just get Arrived at 2:10 and checked in. Used waiting room until 3:45 saw my car sitting outside. When I asked if it was finished, was told they were just getting ready to start on it. I couldn’t wait any longer. Left with no oil change and 90 wasted minutes. Totally unacceptable. More

I'm very pleased with the service I received at Tamiami Hyundai. I went to the service department to get a replacement key for my recently purchased Hyundai Santa Fe. I received excellent service from Jami Hyundai. I went to the service department to get a replacement key for my recently purchased Hyundai Santa Fe. I received excellent service from Jamie Ruis. I can't imagine a better service department. Everything was top notch. More