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Josh Gonzalez
247 Reviews
247 Reviews
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247 Reviews of Josh Gonzalez
Verified Customer
October 03, 2026
Communication regarding service was poor, at best. Needs improvement. Car wash down for 2nd service appointment in a row Needs improvement. Car wash down for 2nd service appointment in a row More
by TERRYNITUP
Other Employees Tagged: Jorge Sierra
September 26, 2026
One of the best dealers I have ever been to! Very polite and professional even when super busy. They are excellent about keeping you updated on the status of your vehicle. Very polite and professional even when super busy. They are excellent about keeping you updated on the status of your vehicle. More
by kellysiegal5469
Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Alexandra Celis
September 25, 2026
The new Virtual AI Concierge phone system is the worst experience. Can't reach a live person to talk to, no status updates other than text messages with links that do not work. It took 2 days to replace experience. Can't reach a live person to talk to, no status updates other than text messages with links that do not work. It took 2 days to replace a fuse. Third visit where my request the car be washed before pickup and it wasn't. The inside wasn't cleaned up after service, there was dirt and grease on the seats. I'm never bringing my vehicle back to Tamiami Hyundai for service. Josh tried to do the right thing and gave me a gift card but since I will not be coming back, I tossed them. All future service will be handled by Firestone or my personal mechanic. More
by mballetta
September 23, 2026
This dealership is Fabulous! My salesman Emanus put me in a car that is absolutely perfect for me! The Finance Manager Eddie helped me out when I made a mistake with my first p My salesman Emanus put me in a car that is absolutely perfect for me! The Finance Manager Eddie helped me out when I made a mistake with my first purchase. He took extra time and care to work all that out for me and he gave me options to get me in the car I really needed. He worked with my finances and what I wanted. So nice. Who does that??? And when I go to the dealership for service, Emanus goes out of his way to greet me and make sure I'm comfortable. My service man, Joshua was over the top helpful and kind. It's not just a job to these men, it is about the customer and taking good care of them. I'm so glad I'm at Tamiami Hyundai. I love my Hyundai Santa Cruz!! Thank you!!! More
by Rogerben2425
Other Employees Tagged: Eddie Garcia , Emanus - Sales
September 21, 2026
All of the service personnel were courteous, listening carefully to my need for service. The service was prompt and completed to my total satisfaction. carefully to my need for service. The service was prompt and completed to my total satisfaction. More
by DVFREDERICK
Other Employees Tagged: Alexandra Celis
September 16, 2026
I don't know why with a scheduled appt. for an oil change it takes 3 hours which was the amount of time I was there. Since I only have to have an oil change once a year I take my car here. for an oil change it takes 3 hours which was the amount of time I was there. Since I only have to have an oil change once a year I take my car here. I always tell them I am waiting and it still took this long. More
by TAP5099
Other Employees Tagged: Jamie Ruis, Jorge Sierra, Alejandra Quintana, Richeka "Ricky" Providence, Linda Midlam, Timothy Mack, Alexandra Celis
