Josh Gonzalez

Very good and so was Josh everyone was very friendly definitely would recommend them to my friends definitely would recommend them to my friends More

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Joshua did a great job keeping me informed and met the time frame for when service would be complete. He was very professional and personable. A great asset to Tamiami Hyundai. time frame for when service would be complete. He was very professional and personable. A great asset to Tamiami Hyundai. More

by mikereilly835 Verified Customer Verified Customer

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Good experience. Easy to schedule an appointment and great that they provided an Uber to drop me off at a shopping center while the car was being serviced.I was happy Easy to schedule an appointment and great that they provided an Uber to drop me off at a shopping center while the car was being serviced.I was happy with the options recommended by Josh for new tires. More

by LINDINAT Verified Customer Verified Customer

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Great experience. Sales rep, service manager and Finance were all very professional with no pressure Sales rep, service manager and Finance were all very professional with no pressure More

by rchickis Verified Customer Verified Customer

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Josh and Jorge were great. They treat me like I was part of the family. Thank you to both of you. They treat me like I was part of the family. Thank you to both of you. More

by rvelazquez16 Verified Customer Verified Customer

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Service center is terrible. Joshua Gonzalez has been my advisor for my last two appointments, to which he’s been late each time. This last appt was to replace a part on my seat Joshua Gonzalez has been my advisor for my last two appointments, to which he’s been late each time. This last appt was to replace a part on my seat that was broken during my previous service appt (oil change). I was told my car would be ready in 2-2.5 hrs. At 3 hrs, I reached out the service center to get an update and was told he would call me. He never did and ignored text requests for an update until 6 hours later when I was told my car was ready to be picked up. Six hours to replace a part that was broken while the car was in for service previously. On top of that, they left the flap up on the back of my seat exposing the wiring. Very disappointing experience. More

by dani.tieman Verified Customer Verified Customer

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Came to Tamiami Hyundai after Fort Myers Hyundai failed us miserably twice. Tamiami Hyundai first class service department immediately greeted and checked in. Josh and Jorge were amazing, tending to all us miserably twice. Tamiami Hyundai first class service department immediately greeted and checked in. Josh and Jorge were amazing, tending to all needs and not trying to upsell unnecessary services or product, so refreshing! Even though we will now have to drive an hour for service we will do it as we know we will be taken care of. We will also purchase our future cars from this dealership, love this place! More

by Jrerjh Verified Customer Verified Customer

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Informed me of the procedures needed to be taken care of. Gave me a timeframe. And consistently updated me to the progress. Gave me a timeframe. And consistently updated me to the progress. More

by Tripstracka Verified Customer Verified Customer

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This dealership exhibited a lack of communication and a pattern of poor customer service. I’m unhappy to report multiple instances of unprofessional behavior from upper management in this service departmen pattern of poor customer service. I’m unhappy to report multiple instances of unprofessional behavior from upper management in this service department. More

by jm1 Verified Customer Verified Customer

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Service writer was friendly and understood my needs! Excellent! Got me taken care of immediately! Excellent! Got me taken care of immediately! More

by NAPLESMARG Verified Customer Verified Customer

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