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Tamiami Hyundai - Service Center

Naples, FL

4.6
651 Reviews

651 Reviews of Tamiami Hyundai - Service Center

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November 26, 2024

Reception went smoothly and the work was done promptly. I called a few days ahead of bring the car in but got rieght in when I arrived. More

by LEEWILSON405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Rake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Tamiami Hyundai responded

We're delighted to hear that your experience at Tamiami Hyundai was smooth and efficient! Thank you for sharing, and we're here whenever you need us next.

November 26, 2024

I have always had a good experience and would highly recommend to anyone. Great customer service. More

by CRICHVALSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Richvalsky
Nov 27, 2024 -

Tamiami Hyundai responded

Thank you for leaving Tamiami Hyundai a five-star review! We are glad you enjoyed your experience with our team.

November 26, 2024

I had to wait for my appointment for 6 weeks. That was very disappointing. Once the service was done the service department was very good More

by AVARI43
Recommend Dealer
Yes
Employees Worked With
No name
Nov 26, 2024 -

Tamiami Hyundai responded

Thank you for your patience and feedback. We're glad to hear that our service department at Tamiami Hyundai met your expectations once the appointment was underway, and we'll work on improving wait times in the future. Safe travels!

November 26, 2024

You have an ace with Linda ! She made our whole process a dream ! Thank you ! More

by GIGIWUNDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda midlam
Nov 26, 2024 -

Tamiami Hyundai responded

We're over the moon to hear that Linda made your Tamiami Hyundai experience a total success! We'll be sure to pass along the kind words. Safe travels!

November 26, 2024

I am rating the Hyundai service 5 stars because everything AFTER scheduling the appointment went very well. Drop off, inspection/run-through, meeting with service adviser, keeping me informed, pick More

by GaryInNaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter in Service
Nov 27, 2024 -

Tamiami Hyundai responded

Gary, thank you for sharing your detailed feedback. We're glad to hear that the service team at Tamiami Hyundai provided a great experience once your appointment was scheduled. We understand your concerns about scheduling and appreciate the insight into how we can improve. We are currently building a facility and look forward to a better experience moving forward!

November 15, 2024

Very clean, great service personnel that tries to accommodate your needs. The only problem I encountered was they didn't have loaner cars. More

by mepen1515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
Nov 18, 2024 -

Tamiami Hyundai responded

Thank you for sharing your feedback about Tamiami Hyundai! We're glad to hear that our service personnel made a positive impression. Hyundai doesn’t provide loaner cars and appreciate your understanding. Drive safely!

October 18, 2024

Ryan (in the Service Dept. ) was absolutely great! He answered all my questions. In addition, he kept me updated about when the ordered part would arrive, when the repair would More

by jimperry0202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
Oct 18, 2024 -

Tamiami Hyundai responded

We're delighted to hear that Ryan provided you with such excellent service at Tamiami Hyundai! Keeping our customers informed and satisfied is a top priority for us. Thanks for the fantastic review!

October 18, 2024

Had a long 2 hour wait for an oil change and tire rotation. Which they told me they do at the same time. The girls outside definitely need to be better communicators with time estimation of work More

by Florida Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Matos
Oct 21, 2024 -

Tamiami Hyundai responded

I want to express my disappointment upon hearing about your recent experience. We strive for efficient and attentive service, so it's concerning to learn that we missed the mark during your visit. It’s unfortunate to hear that we fell short of the level of customer service that our clients have come to expect from us, and I would appreciate the opportunity to discuss your experience in further detail to ensure this doesn’t happen again. Please feel free to give me a call at your earliest convenience. I genuinely would like the opportunity to restore your confidence and ensure a better experience in the future. Thank you, Sammy Jo Mannering- Service Director- (239)417-1222 ext 3291 - sammyj@gotamiami.com

Oct 25, 2024 -

Tamiami Hyundai responded

Thank you very much for giving us the opportunity to discuss and resolve your concerns. We greatly appreciate your loyalty and look forward to assisting you next time at Tamiami Hyundai! Please don't hesitate to reach out if there is anything else we can do for you. Take care!

September 28, 2024

Labor for an oil change went from $18. 45 on 9/12/23 to $50 on 9/27/24. I consider this a complete rip off. After ten years, we will seek an alternate service provider for our two Santa Fe More

by thebeersfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie
Sep 30, 2024 -

Tamiami Hyundai responded

We understand and empathize with your concerns about the increased costs and are sorry to hear they don’t meet your expectations. However, we believe our pricing is fair and competitive, considering Hyundai vehicles require maintenance only every 12 months or 7,500 miles, whichever comes first. We also want to highlight there are coupons frequently available for discounted services on our website, along with mailers you may receive periodically. We encourage our guests to take advantage of these offers. If you have any further questions or concerns, please feel free to reach out directly.

September 08, 2024

Completed several repairs in one visit. Friendly and extremely helpful service representative. Got me a prompt appointment to resolve two safety issues with turn signal and windshield washe More

by lea3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fairchikd
Sep 10, 2024 -

Tamiami Hyundai responded

Thanks for sharing your experience! We're glad our team at Tamiami Hyundai could address multiple repairs efficiently and provide friendly service. If you need anything else, we're here to help!

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