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Tanner Motors

Brainerd, MN

Overview
Employees
Reviews
Vehicles
4.7
1,264 Reviews
We offer first-rate Dodge, Chrysler, RAM and Jeeps. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers in Minnesota, but as a tenacious spirit dedicated to getting the flexible terms you deserve.
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620 W Washington St

Brainerd, MN

56401

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Showing 1,264 reviews

June 24, 2026

Good product, good experience. I would not need to go anywhere else to find better service. More

by dlferrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Rasinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 20, 2026

The staff was excellent and friendly, but the service waiting area was super uncomfortable. There were donuts (a plus) but no napkins or plates. I ended up getting a paper towel from the bathroom. The co More

by ldropps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
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Jun 23, 2026 -

Tanner Motors responded

Thank you for taking the time to share your feedback and welcome to the Brainerd area. We're glad to hear our staff provided excellent and friendly service, but we're sorry that your overall experience didn't meet your expectations. We appreciate your comments regarding our waiting area amenities, including the lack of napkins and plates. That's a simple detail that can make a big difference, and we'll share your feedback with our team. We also understand your concerns about the wait time for your oil change. While we strive to complete maintenance services as efficiently as possible, we know your time is valuable and can understand the frustration when the visit takes longer than expected. We truly appreciate you giving us the opportunity to earn your business after your move to the area. Your feedback helps us identify opportunities to improve, and we hope you'll give us another chance to provide you with a better experience in the future. If you'd like to discuss your visit further, please feel free to reach out to our management team.

June 20, 2026

Excellent service for a wheel bearing and hub replacement. Very good communication during the process! More

by jh55429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2026 -

Tanner Motors responded

Thank you so much for your kind words regarding your recent visit! We are thrilled to hear that our team provided excellent service for your wheel bearing and hub replacement. Clear communication is a top priority for us, so we are glad that our updates kept you well-informed throughout the process. We appreciate your recommendation and look forward to seeing you again for any future automotive needs. #TEAMTANNER

June 19, 2026

I will never deal with your service center ever again. The guy that I dealt with was very deceptive and kept trying to get me to buy extra parts and services that I didn't even need. When I went to pay my More

by KSORENSEN471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen Ertl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Report | Print
Jun 19, 2026 -

Tanner Motors responded

Ksorensen471, I’m really sorry we let you down. There’s no excuse for feeling pressured or finding unexplained charges on your bill — that’s not how we want any customer to be treated. I’d appreciate the chance to investigate this and make it right. Please contact me directly at 218 454 3606 and mention this review. I’ll personally look into what happened during your visit and follow up with you. Thank you for speaking up, Jeremy Ryder Owner loyalty manager. Marketing and Internet manager Tanner Motors and Tanner Nissan

June 18, 2026

Always work with me to get my vehicle scheduled when it is convenient for mr More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2026 -

Tanner Motors responded

Big G! Thanks for the 5 star review for Tanner Service. We appreciate you taking the time!! Thanks again #Teamtanner

June 15, 2026

Perfect service as always. No concerns, quick, easy! Only place I’ll go for service. More

by DRIEGERT94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Report | Print
Jun 16, 2026 -

Tanner Motors responded

Thank you for your kind words! We are thrilled to hear that you consistently receive excellent service at our dealership. It is the goal of #Teamtanner to keep the process efficient and straightforward for you, and we truly appreciate your loyalty as our preferred destination for all your vehicle service needs. We look forward to seeing you at your next visit! #teamtanner

June 15, 2026

During the sales process Taylor and Shane went out of their way to make sure I was happy with my new truck. More

by AWSWANSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Report | Print
Jun 16, 2026 -

Tanner Motors responded

Hey AWSWANSON, thanks so much for picking out your new truck from us! We’re stoked to hear that Taylor and Shane took such great care of you. #Teamtanner loves going the extra mile, so it’s awesome to know they made your experience a good one. We hope you’re loving the new ride and can't wait to see you back at the shop! #teamtanner

June 14, 2026

Very fast service and efficient. They have always given me what I was in need for. More

by JEFFHEMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Report | Print
Jun 16, 2026 -

Tanner Motors responded

Dear Jeff, Thank you for being a valued customer. We sincerely appreciate you taking the time to share your feedback regarding your recent visit. We are pleased to hear that you found our service to be fast and efficient, and we remain committed to consistently meeting your needs. We look forward to serving you again in the future. #teamtanner

June 13, 2026

They are always so pleasant and accommodating when my Jeep needs care it is well worth the drive from Aitkin to deal with the staff at Tanner Motors! More

by AITKINDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trapper Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elliot Barg
Report | Print
Jun 16, 2026 -

Tanner Motors responded

Dear AITKINDENT, thank you so much for choosing Tanner Motors for your Jeep’s service needs. We truly appreciate you making the drive from Aitkin to see us, and we are delighted to hear that our staff continues to provide you with pleasant and accommodating service. It is our goal to make every visit worth your time, and we look forward to seeing you again for your next appointment. #TeamTanner

June 12, 2026

One of the best experiences I’ve had in quite a while. I was greater on entering, and they took my car, did a diagnosis and had the parts on hand and immediately went to fixing it. I was in and out in les More

by TOBOH55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glen Ertl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Tanner Motors responded

Thank you for sharing your positive experience with us. We are pleased to hear that our team provided such prompt and efficient service, and that we were able to diagnose and repair your vehicle within a timely manner. We truly appreciate your feedback and look forward to serving you again in the future. #TeamTanner

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